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Today we are excited to announce the latest Surface Laptop, now in its fourth generation. Surface Laptop 4 welcomes the challenges of hybrid work by providing the performance needed for multitasking, meetings, and more. From video calls at home to virtual collaboration in the office, Surface Laptop 4 keeps up with your business tasks while offering the cameras, mics, and speakers to help you look and sound your best.
To learn more, get a tour from the latest episode of Microsoft Mechanics:
A defining history
Surface began almost 20 years ago as an exploration of the power of touchscreens and tablets. In 2012, we introduced the product line to the world with Surface Pro, creating the 2-in-1 category.
In 2015, Surface Book brought a detachable display to laptops. Breakthroughs like Surface Studio’s unique hinge and Surface Hub added further to Surface’s growing reputation for design and innovation.
In 2017, Surface Laptop was a bold new statement on the classic clamshell. Ultra-slim, beautiful devices that balance power, speed, performance, and style, Surface laptops have been validated by the highest customer satisfaction in the Surface product line.1
In 2020, we launched our lightest clamshell ever with Surface Laptop Go, delivering the design and innovation Surface is known for at an exceptional value.
Now, Surface Laptop 4 gives you more multitasking power than before and better graphics, fueled by your choice of latest gen Intel® or AMD Ryzen™ processors. 2
Immersive sound, and longer battery life3 keep you in the flow—all within our signature ultra-slim design.
This history of innovation inspires us to keep improving—to continue to anticipate needs and listen to our customers. Surface Laptop 4 represents a new level of power and choice in an ultra-slim laptop.
More power, more choice
Your choice between two great processors4, providing exceptional laptop performance. Learn more about the Surface Laptop 4 processors.
Quad Core 11th Gen Intel® Core™ processor – Exceptional performance, connectivity, and entertainment
New Quad Core 11th Gen Intel® Core™ processors and Intel® Iris® Xe graphics work together to help you edit photos and videos up to 90% faster7 than Surface Laptop 3. Intelligent performance that adapts to you for faster responsiveness across apps.
Custom AMD Ryzen™ Microsoft Surface® Edition processor – A perfect balance of portability, speed, and performance
Up to 8 CPU cores, delivering uniquely powerful performance in an ultra-thin and light design. Outstanding speed with high-endurance, all-day battery life3
Surface for Business unlocks more value
Save time and money with streamlined deployment, modern device management, and built-in, cloud-powered security.
Make the most of your investment in Microsoft 365*, with Windows 10 Pro, the protection of Microsoft Enterprise Mobility + Security, and the Office 365* productivity apps you rely on. AMD models now benefit from the same enterprise deployment and management tools as Intel models. Both can be personalized with required apps and policies using zero touch deployment with Windows Autopilot. This allows you to direct ship Surface devices from the factory to users. Equally, Microsoft Endpoint Manager with the Device Firmware Configuration Interface5 (DFCI) policies also extend to Surface Laptop 4 AMD models, allowing you to deploy and manage policies down to the firmware layer, all through the power of the cloud.
As described in a recent Surface IT Pro Blog around firmware security, endpoint security is core to the design of every Surface device. We achieve this through our own unique UEFI5 Firmware protection, implemented through a Microsoft developed open-source UEFI. Surface adds to this core level security through a defense in-depth approach that utilizes virtualization-based security (VBS) protection out of the box, which guards against escalation of privilege attacks targeting sensitive information stored in memory. These layered protections mitigate security risks and simplify the end-user experience in configuring the device.
In addition, we’re excited to announce that AMD models are the first to ship as certified Windows 10 Secured-core PCs. These devices offer comprehensive security out-of-the-box with tightly integrated hardware, software, firmware, and identity protection layers. Learn more about our Secured-core PCs to include Surface Pro X.
Serviceability and Support
Surface Laptop 4 hardware is designed to be serviceable. The SDD is removable and replaceable by skilled on-site technicians. Additionally, the display cover, and the keyboard cover can be replaced by authorized service centers.
Surface Laptop 4 for Business includes Advanced Exchange, an expedited replacement service, at no additional cost.6
Find the perfect balance
Need a little more help deciding? Compare Surface Laptop 4 to Surface Laptop Go to help decide which laptop device best meets the needs of your organization. See Surface Laptop 4 for Business
1 98% of Surface Laptop users are satisfied with their device. Customer Usage & Satisfaction program, study of device users weighted across 5 countries (US/UK/DE/CH/JP), conducted by independent research company IPSOS, recruited through online panel vendors, commissioned by Microsoft, around 30.7K demographically representative device users, collected March/April 2020, measuring top-2 box on a 4-pt scale from very dissatisfied to very satisfied, significant at a 90% confidence level.
2 Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration.
3 Surface Laptop 4 battery life: Up to 19 hours on Surface Laptop 4 13.5” AMD Ryzen™ r5; up to 17.5 hours on Surface Laptop 4 15” AMD Ryzen™ r7; up to 17 hours on Surface Laptop 4 13.5” Intel® Core™ i5; up to 16.5 hours on Surface Laptop 4 15” Intel® Core™ i7. Battery life based on typical Surface device usage. Testing conducted by Microsoft in February 2021 using preproduction software and preproduction devices. Testing consisted of full battery discharge with a mixture of active use and modern standby. The active use portion consists of (1) a web browsing test accessing 8 popular websites over multiple open tabs, (2) a productivity test utilizing Microsoft Word, PowerPoint, Excel and Outlook, and (3) a portion of time with the device in use with idle applications. All settings were default except screen brightness was set to 150nits with Auto-Brightness disabled. Wi-Fi was connected to a network. Battery life varies significantly with settings, usage and other factors.
4 Colors available on selected models only. Available colors, sizes, finishes, and processors may vary by store, market, and configuration.
5 Surface Go and Surface Go 2 use a third-party UEFI and do not support DFCI. DFCI is currently available for Surface Laptop 4, Surface Camano, Laptop Go, Surface Book 3, Surface Laptop 3, Surface Pro 7, and Surface Pro X. Find out more about managing Surface UEFI settings.
6 Advanced Exchange Service is available at no additional charge with the following Surface for Business products: Surface Laptop 4, Surface Pro 7+, Surface Laptop Go, Surface Book 3, Surface Go 2, Surface Laptop 3, Surface Pro 7, Surface Pro X, Surface Pro 6, and Surface Laptop 2. Advanced Exchange is only available in supported markets. Restrictions apply. See Surface for Business warranty page for AES terms and conditions and list of supported markets.
7 Surface Laptop 4 13.5” with 11th Gen Intel® Core™ i7 is up to 90% faster than Laptop 3 with 10th Gen Intel ® Core™ i7.
Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.