Microsoft Teams apps designed for Microsoft 365 coming in Preview to Outlook and Office.com

Microsoft Teams apps designed for Microsoft 365 coming in Preview to Outlook and Office.com

This article is contributed. See the original author and article here.

At last year’s Ignite 2021 Microsoft announced the Preview of a new Teams SDK that enables developers to create Microsoft Teams apps that, with minor adjustments to the app’s manifest, can also extend Teams personal apps and message extensions to other parts of Microsoft 365, like Office and Outlook. Today, we are making the first group of these Teams apps available in Preview for Outlook and Office.com for users enrolled in the Targeted Release program. We’ve also worked on enhancing some of our own apps, like Power BI, partnered very closely with ISVs like Mural and Zoho to build apps using this SDK and will be adding more. Read on to learn how you, an admin, can get your users ready, and what admin controls are already available.


 


With this enhancement, apps built for Teams not only run everywhere Teams runs, but also in more of the places that users spend their time in Microsoft 365, like Outlook and Office.com. You should note that once your users in Targeted Release start seeing these apps, you will need to know how to manage this experience. Click here to learn more.


 


What does this mean for your organization?


 


With the enhanced Teams apps, your users in Targeted Release that use the apps in Teams will start seeing those apps in Outlook and Office.com.


 


Illustration labeled, “Same delightful experience available everywhere you work.” Displays the Microsoft Office, Microsoft Teams, and Microsoft Outlook icons, and beneath them are screenshots of Power BI in Office, Microsoft Teams, and Outlook.Illustration labeled, “Same delightful experience available everywhere you work.” Displays the Microsoft Office, Microsoft Teams, and Microsoft Outlook icons, and beneath them are screenshots of Power BI in Office, Microsoft Teams, and Outlook.


App Management Tools


 


With the enhanced Teams apps, as an admin, you can now manage the app and user access to the app in a unified manner. Previously, for an app to work in Teams, Outlook, and Office, you needed to manage each app independently. With the enhanced Teams apps, you now need to manage it only once, and enable a single, connected experience for end-users across Teams, Outlook, and Office.com.


 


With the enhanced Teams app, for its use in Outlook and Office.com, there is no change in existing permissions, or the app data access. The enhanced app continues to use the existing permissions granted in Teams.


 


Displays the Teams admin center with the permissions pop-up for Zoho projects app.Displays the Teams admin center with the permissions pop-up for Zoho projects app.


As an admin, you can manage the enhanced Teams apps, in the Teams admin center, using the same admin controls that you use for your Teams apps. As a Teams administrator, you can manage your end-users’ access to the enhanced Teams apps. If you are already using the Teams app that is enhanced to work across Microsoft 365, you can see the experience in Preview for Outlook and in Office.com.


 


Displays the Mural app in the Microsoft Office.com experience.Displays the Mural app in the Microsoft Office.com experience.


After you install, your end-users can start using the Teams app in Office.com and can see the app conveniently available in the app bar in Office.com.


 


Displays the Zoho projects app in the Microsoft Office experience, with a highlight on the Zoho projects app in the left ribbon.Displays the Zoho projects app in the Microsoft Office experience, with a highlight on the Zoho projects app in the left ribbon.


Like in Office.com, your end users will have a similar experience in Outlook, plus message extensions within email and calendar composite experience. The app is conveniently available on the left app bar in Outlook.


 


Displays the Zoho projects app Message Extension in the Microsoft Outlook experience.Displays the Zoho projects app Message Extension in the Microsoft Outlook experience.


For additional guidance on how to manage access to the Teams apps across Microsoft 365, check out this Microsoft Docs article: Manage access to Teams apps across Microsoft 365.


 


In the future, we will bring more admin controls to the Microsoft 365 admin center to manage these experiences across all Microsoft 365 apps.


 


Note: The Preview roll-out of these new capabilities has started for users enrolled in the Microsoft 365 Targeted Release program or who are members of the Office Insiders program and have Outlook for Windows installed from the Beta Channel.


 


Continue the conversation by joining us in the Microsoft 365 Tech Community! Whether you have product questions or just want to stay informed with the latest updates on new releases, tools, and blogs, Microsoft 365 Tech Community is your go-to resource to stay connected!

FBI Releases PIN on Ransomware Straining Local Governments and Public Services

This article is contributed. See the original author and article here.

The Federal Bureau of Investigation (FBI) has released a Private Industry Notification (PIN) to inform U.S. Government Facilities Sector partners of cyber actors conducting ransomware attacks on local government agencies that have resulted in disrupted operational services, risks to public safety, and financial losses.

CISA encourages local government officials and public service providers to review FBI PIN: Ransomware Attacks Straining Local U.S. Governments and Public Services and apply the recommended mitigations.
 

Microsoft AI-assisted bracket exceeds 99.9997% of others in basketball tournament

Microsoft AI-assisted bracket exceeds 99.9997% of others in basketball tournament

This article is contributed. See the original author and article here.

Every year, millions of basketball fans fill out brackets for the Division I Men’s College Basketball Tournament hoping to predict the team that will win it all. The Microsoft Business Applications Applied AI group has joined in on the fun, leveraging AI to help guide our bracket picks.

So far, we’ve had a pretty good run. Out of the 17 million brackets submitted for the 2022 ESPN Men’s Tournament Challenge, the Microsoft Business Applications Applied AI group’s bracket is ranked 21st on the leaderboard, which after four rounds (semifinal stage) is more accurate than 99.9997 percent of all brackets submitted at the beginning of the competition.

Walter Sun's Microsoft Business Applications AI bracket's current score of 1050 points on ESPN's leaderboard which shows a ranking of 21 and 100% percentile (rounded from 99.9997%).

In this post, I’ll discuss how we built this bracket and explain how we use similar techniques to power AI capabilities in Microsoft Dynamics 365 applications. Why does this matter? Because businesses want to make better decisions and achieve better outcomes, andas the accuracy of our tournament predictions help showturning to AI to provide those insights can deliver impressive outcomes.

How we build our tournament AI model

Since readers are probably more interested in the construction of our bracket, let’s start with that (for business-minded readers, you can skip to the next section). We’ve previously explained how to build better brackets, and we had deeper dives providing details of our models. To summarize, we take over 10 years of historical data for teams and analyze many factors, including:

  • Regular season and tournament outcomes.
  • Current player composition, excluding injured team members unavailable for the tournament.
  • Historical competitive success of the head coaches coaching this year’s teams.
  • Success away from home and in neutral sites, which is where all tournament games happen for the men.
  • Historical analyses of seeds and conference successes.

With these factors, we created a model which determined that 5th seeded Houston was dramatically underrated at that position and we were thus able to correctly predict their upset wins over 4-seed Illinois and 1-seed Arizona and that 8th seeded North Carolina would upset 1-seed Baylor and 4-seed UCLA. The model understood team strengths well enough that by the quarterfinals, each of the four teams we predicted to make the semifinals was the stronger remaining seeded team in the four contests. And fortunately for us, all four teams delivered to ensure we’d have a perfect semifinal bracket going into this weekend.

Solving business problems with AI

Businesses have many questions they need answers to today. For example, what’s the likelihood that a customer will churn? What’s the predicted lifetime value of a customer? What products should be recommended to a customer? Will I have enough supply of a given product on the shelf? Accurately answering these questions leads to better outcomes, as customers are retained, loyalty programs are designed to reward your best customers, and customers see the products that are most relevant to them available on the shelf. We have built easy-to-use, out-of-box AI models that are trained on your data so you can get the predictions optimized for your business to answer these questions.

These models use the same concepts that we used to create our bracket, as the propensity of a business outcome can be modeled similarly to that of a sports outcome. Take, for instance, the classical Recency, Frequency, and Monetary (RFM) model for predicting churn. 

  • For recency, in the basketball model we look at streaks and “last 10” performance, while in business churn, we look at the recent purchase history of a customer. 
  • For frequency, we might analyze the number of wins a team has for basketball, while analogously we look at the quantity of purchases from a customer for our business applications models. 
  • Finally, for monetary, this would be the point differential in basketball and quantity of spend in our churn model.

This is only a subset of all features we analyzed to give you an idea of our approach.

Beside the questions above, there are a lot of other questions that businesses are asking in every domain. For example, what are customers saying about our product? How do we identify business entities in text? How do we find the most relevant news articles about suppliers? How do we analyze your processes and automatically label the activities that are being done to identify bottlenecks and suggest improvements? We have AI capabilities to help answer these questions available in our Dynamics 365 product family today.

Of course, AI models need not be fully self-service as human intuition and guidance can be included when desired. This is why we have spent time discussing the importance of explain-ability of models in a recent post. People can take AI and use it as a guide to improve decision-making both in creating a bracket as well as solving your business problems. Namely, our AI models explain the insights so that you can add in your own intuition when planning your next marketing campaign or building your next material requirements plan.

Keeping pace on and off the court

The dynamic nature of our models can be seen with the tournament, too, where we incorporated the early results from additional post-season college tournaments to adjust the modeled strengths of conferences before main bracket play beganin 2022, this meant observing a stronger Atlantic Coast Conference based on Virginia upsetting Mississippi State and Wake Forest winning in outcomes from another tournament’s first round. Such a signal increased the model’s confidence in this conference, leading it to correctly pick a Duke versus North Carolina semifinal and a quarterfinal run for Miami.

In business, the only constant is change. How do you pivot and adjust to the latest disruptions in your supply chain? How would you route customer support calls to the best agents based on real-time staffing changes and that day’s routing behavior? We’re running a full court press in solving these types of problems, so if you want to learn more about how AI can help your business, try our line of business applications, visit our Insights blog, and come apply to the many AI-powered jobs we have for Dynamics 365.

The post Microsoft AI-assisted bracket exceeds 99.9997% of others in basketball tournament appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.