Setting Up Slurm Cloud Bursting Using CycleCloud on Azure

Setting Up Slurm Cloud Bursting Using CycleCloud on Azure

This article is contributed. See the original author and article here.

Azure CycleCloud is an enterprise-friendly tool for orchestrating and managing High-Performance Computing (HPC) environments on Azure. With CycleCloud, users can provision infrastructure for HPC systems, deploy familiar HPC schedulers, and automatically scale the infrastructure to run jobs efficiently at any scale.


 


Slurm is a widely used open-source HPC scheduler that can manage workloads across clusters of compute nodes. Slurm can also be configured to interact with cloud resources, such as Azure CycleCloud, to dynamically add or remove nodes based on the demand of the jobs. This allows users to optimize their resource utilization and cost efficiency, as well as to access the scalability and flexibility of the cloud.


 


In this blog post, we are discussing how to integrate an external Slurm Scheduler to send jobs to CycleCloud for cloud bursting (Enabling on-premises workloads to be sent to the cloud for processing, known as “cloud bursting”) or hybrid HPC scenarios. For demonstration purposes, we are creating a Slurm Scheduler node in Azure as an external Slurm Scheduler in a different VNET and the execute nodes are in CycleCloud in a separate VNET. We are not discussing the complexities of networking involved in Hybrid scenarios.


vinilv_0-1715756206958.png


Prerequisites


Before we start, we need to have the following items ready:



  • An Azure subscription

  • CycleCloud Version: 8.6.0-3223

  • OS version in Scheduler and execute nodes: Alma Linux release 8.7 (almalinux:almalinux-hpc:8_7-hpc-gen2:latest)

  • Slurm Version: 23.02.7-1

  • cyclecloud-slurm Project: 3.0.6

  • An external Slurm Scheduler node in Azure or on-premises. in this example we are using Azure VM running with Alma Linux 8.7.

  • A network connection between the external Slurm Scheduler node and the CycleCloud cluster. You can use Azure Virtual Network peering, VPN gateway, ExpressRoute, or other methods to establish the connection. In this example, we are using a very basic network setup.

  • A shared file system between the external Slurm Scheduler node and the CycleCloud cluster. You can use Azure NetApp Files, Azure Files, NFS, or other methods to mount the same file system on both sides. In this example, we are using a Scheduler VM as a NFS server.


Steps 


After we have the prerequisites ready, we can follow these steps to integrate the external Slurm Scheduler node with the CycleCloud cluster:


 


1. On CycleCloud VM:



  • Ensure CycleCloud 8.6 VM is running and accessible via cyclecloud CLI.

  • Clone this repository and import a cluster using the provided CycleCloud template (slurm-headless.txt).

  • We are importing a cluster named hpc1using theslurm-headless.txt template.

git clone https://github.com/vinil-v/slurm-cloud-bursting-using-cyclecloud.git
cyclecloud import_cluster hpc1 -c Slurm-HL -f slurm-cloud-bursting-using-cyclecloud/templates/slurm-headless.txt

Output:

[vinil@cc86 ~]$ cyclecloud import_cluster hpc1 -c Slurm-HL -f slurm-cloud-bursting-using-cyclecloud/cyclecloud-template/slurm-headless.txt
Importing cluster Slurm-HL and creating cluster hpc1....
----------
hpc1 : off
----------
Resource group:
Cluster nodes:
Total nodes: 0

 


2. Preparing Scheduler VM:



  • Deploy a VM using the specified AlmaLinux image (If you have an existing Slurm Scheduler, you can skip this).

  • Run the Slurm scheduler installation script (slurm-scheduler-builder.sh) and provide the cluster name (hpc1) when prompted.

  • This script will install and configure Slurm Scheduler.


 

git clone https://github.com/vinil-v/slurm-cloud-bursting-using-cyclecloud.git
cd slurm-cloud-bursting-using-cyclecloud/scripts
sh slurm-scheduler-builder.sh

 


Output:

------------------------------------------------------------------------------------------------------------------------------
Building Slurm scheduler for cloud bursting with Azure CycleCloud
------------------------------------------------------------------------------------------------------------------------------

Enter Cluster Name: hpc1
------------------------------------------------------------------------------------------------------------------------------

Summary of entered details:
Cluster Name: hpc1
Scheduler Hostname: masternode2
NFSServer IP Address: 10.222.1.26

 


3. CycleCloud UI:



  • Access the CycleCloud UI, edit the hpc1 cluster settings, and configure VM SKUs and networking settings.

  • Enter the NFS server IP address for /sched and /shared mounts in the Network Attached Storage section.

  • Save & Start hpc1 cluster


vinilv_0-1715787791469.png


 


4. On Slurm Scheduler Node:



  • Integrate External Slurm  Scheduler with CycleCloud using the cyclecloud-integrator.sh script.

  • Provide CycleCloud details (username, password, and URL) when prompted. (Try entering the details manually instead of copy and paste. The copy & paste might contain some whitespaces and it might create issues in building the connection.)

cd slurm-cloud-bursting-using-cyclecloud/scripts
sh cyclecloud-integrator.sh

Output:

[root@masternode2 scripts]# sh cyclecloud-integrator.sh
Please enter the CycleCloud details to integrate with the Slurm scheduler

Enter Cluster Name: hpc1
Enter CycleCloud Username: vinil
Enter CycleCloud Password:
Enter CycleCloud URL (e.g., https://10.222.1.19): https://10.222.1.19
------------------------------------------------------------------------------------------------------------------------------

Summary of entered details:
Cluster Name: hpc1
CycleCloud Username: vinil
CycleCloud URL: https://10.222.1.19

------------------------------------------------------------------------------------------------------------------------------

 


5. User and Group Setup:



  • Ensure consistent user and group IDs across all nodes.

  • Better to use a centralized User Management system like LDAP to ensure the UID and GID are consistent across all the nodes.

  • In this example we are using the users.sh script to create a test user vinil and group for job submission. (User vinil exists in CycleCloud)


 

cd slurm-cloud-bursting-using-cyclecloud/scripts
sh users.sh

 


 


6. Testing & Job Submission:



  • Log in as a test user (vinil in this example) on the Scheduler node.

  • Submit a test job to verify the setup.


 

su - vinil
srun hostname &

 


Output:


 

[root@masternode2 scripts]# su - vinil
Last login: Tue May 14 04:54:51 UTC 2024 on pts/0
[vinil@masternode2 ~]$ srun hostname &
[1] 43448
[vinil@masternode2 ~]$ squeue
             JOBID PARTITION     NAME     USER ST       TIME  NODES NODELIST(REASON)
                 1       hpc hostname    vinil CF       0:04      1 hpc1-hpc-1
[vinil@masternode2 ~]$ hpc1-hpc-1

 


You will see a new node getting created in hpc1 cluster.


 


vinilv_0-1715762360401.png


 


Congratulations! You have successfully set up Slurm bursting with CycleCloud on Azure.


Conclusion


In this blog post, we have shown how to integrate an external Slurm Scheduler node with Azure CycleCloud for cloud bursting or hybrid HPC scenarios. This enables users to leverage the power and flexibility of the cloud for their HPC workloads, while maintaining their existing Slurm workflows and tools. We hope this guide helps you to get started with your HPC journey on Azure.


 


Reference:


GitHub repo – slurm-cloud-bursting-using-cyclecloud 


Azure CycleCloud Documentation 


Slurm documentation 


 

Email Protection Basics in Microsoft 365 Part Five: Mastering Overrides

Email Protection Basics in Microsoft 365 Part Five: Mastering Overrides

This article is contributed. See the original author and article here.

Microsoft Support is excited to continue the blog series that will demystify how Microsoft 365 email protection works. In this fifth and final part of the series, we will cover the different overrides, why you may need them, and why it isn’t a good idea to keep them permanently.  


Email security is a critical aspect of modern business operations, and Microsoft 365 provides a robust set of tools to keep your communications safe. But what should you do when legitimate emails are blocked? This is where submissions and overrides come into play. As we have covered in part 2 of this series, Submissions help you learn more about why email was junked or quarantined and allow you to notify Microsoft if the filters got it wrong. (It happens.) Overrides are special settings that allow certain emails to bypass the usual security filters, ensuring important communications reach their destination. 


A closer look at email overrides 


Overrides are not one-size-fits-all; they come in different forms to suit various needs. Use Explorer email summary flyout and email entity pages to learn more about why a message was delivered to a certain location, and if overrides played a role in delivery. Note, since messages can have multiple allow or block overrides as identified in the column Override source, the override that ultimately allowed or blocked the message is identified in Primary override source in Explorer.


 


Learn more: Understanding overrides within the email entity page in Microsoft Defender for Office 365Understanding detection technology within the email entity page in Microsoft Defender for Office 365 


 



  • Tenant Allow Block List (TABL): Ideal for creating temporary and safe exceptions. Based on your submission, Microsoft will analyze the exact part of the email deemed malicious (sender, domain, URL, file hash, spoof, or impersonation). TABL is the preferred choice for maintaining security: “Allows” eventually expire, and until they do, the system learns from your submissions to allow emails with similar elements. Both easy for you to manage, and useful for service filter adjustments. A win-win! 


Note: spoof overrides do not expire. Learn more here: Allow or block email using the Tenant Allow/Block List 



  • Exchange Mail Flow Rules (Exchange Transport Rules or ETRs): ETRs provide the most flexibility but come with increased risk. They should be used sparingly and thoughtfully. Safer ETR overrides use conditions for email authentication checks passing before allowing anything (see an example). The Analysis tab of the email entity page in Explorer will help you verify which ETR acted on a message, and the anti-spam message headers will include SFV:SKN if an ETR override is detected.  


SehrishKhan_0-1715621979246.png


Figure 1: “Allowed by organization policy: Exchange transport rule” override source on the Email Entity page in Microsoft Defender XDR 


 



  • Outlook Safe Senders (User Overrides): Users can mark their own trusted senders in Outlook, affecting only their individual mailbox. The screenshot below demonstrates the detailed information from the email entity page in Microsoft Defender XDR, and the anti-spam message headers will include SFV:SFE if a user override is detected.   
    SehrishKhan_1-1715621979249.png

    Figure 2: “Allowed by user policy: Sender address list” override source on the Email Entity page in Microsoft Defender XDR 




Certain user allows “win” over tenant configurations and provide the end-users the ability to manage their own exceptions, so make sure to review the “User and tenant settings conflict” section to learn what to expect at Order and precedence of email protection.


Tip: List all overrides for a user or all users in your organization using the PowerShell cmdlet. For full syntax and examples, see Get-MailboxJunkEmailConfiguration 


 



  • IP Allow List (Connection Filtering): This allows emails from specified IP addresses to bypass filters as part of connection filtering. One risk here is if an IP you believe is trusted becomes compromised, the entire email filtering stack except Secure by default is bypassed. Another risk is adding IP overrides for shared IP addresses or ranges. If bad actors use the same sender infrastructure for malicious purposes, you will allow bad messages along with good ones. In short: exercise caution, review regularly, keep IP allows to a minimum. The anti-spam message headers will include IPV:CAL if an IP override is detected, and the Explorer email entity page will look like this:  


SehrishKhan_2-1715621979252.png


Figure 3: “Allowed by organization policy: Connection policy” override source on the Email Entity page in Microsoft Defender XDR 


 



  • Anti-Phishing Policy Overrides: Aimed at combating domain, user and mailbox impersonation phishing threats, these overrides will target false positives with UIMP, DIMP, GIMP verdicts only. They are relatively safer as the rest of the protection scans take place, but it’s still a good idea to make sure from time to time any trusted senders and domains are still necessary, as they never expire. 


Tip: You can also use Tenant Allow/Block List for impersonation overrides, just note that the allow entry isn’t created in the Tenant Allow/Block List. Instead, the domain or sender is added to the Trusted senders and domains section in the anti-phishing policy that detected the message and it does not expire. 


 


Example 
The company CEO, John Smith (johnsmith@contoso.com) is a prime target for impersonation attacks, so your SecOps team adds his address to trusted users to protect in the anti-phishing policy. However, the CEO sometimes sends email to his team from his personal account (johnsmith@outlook.com). After the service flags this correctly as user impersonation, you add the CEO’s personal address to trusted senders, for his emails to get through to recipient inboxes. (Of course, after you educate the CEO about the risks tied to this practice, you remove this entry.) 


SehrishKhan_3-1715621979254.png


Figure 4: Add trusted senders part of the anti-phishing policy in Microsoft Defender XDR


 



  • Anti-Spam Policy Overrides: used to override spam, bulk, spoofing and low-confidence phishing verdicts (SPM, HSPM, PHISH, SPOOF and BULK), anti-spam policy senders and/or domains allows also override the anti-phishing stack, and they do not expire. Overly broad (domain) allows are particularly risky and known to be a leading cause for letting bad email into your inboxes. Best practice, review your policies periodically and trim/clear these lists. The Analysis tab of the email entity page in Explorer will help you verify if a policy that acted on a message, and the anti-spam message headers will include SFV:SKA if a policy override is detected. 


Tip: You can also export an extended report (message trace) for the email in question. The AGENTINFO event in the resulting csv file contains the CustomData field with additional details, such as the GUID of the policy that acted on the message. For example: 


S:PCFA=SUM|tact=5|di=SQ|tactcat=SPM|hctfp=191b78dc-9221-4a2c-b51c-208a186e931a;
SQ means the message was routed to Spam Quarantine, and hctfp stands for Hosted Content Filter Policy. Find the policy name by running the cmdlet Get-HostedContentFilteringPolicy in Exchange Online PowerShell 


 



  • While most of this article is about allow overrides, you can use Anti-Spam policies to block email, as well. For example, filter messages containing geographies and languages you would not expect to be working with. Learn how to configure spam filter policies.  


Secure by Default 


Microsoft 365 Secure by Default stance ensures that the system starts with the highest security settings. Notably, verdicts for malware (MALW) and high-confidence phishing (HPHISH) cannot be overridden by ETRs if the MX record points to Office 365. This policy is in place to protect users from the most severe threats automatically. 


 


Why would I ever override Secure by Default? 


There are specific instances where an override may be necessary. It is highly recommended to configure the Advanced delivery policy to handle these uses cases securely. 



  • Phishing Simulations: To test their defenses, organizations might run controlled phishing simulations. To ensure these tests reach inboxes when they’re sent over email, overrides are essential.  

  • SecOps Mailboxes: Security teams sometimes need to examine malicious emails for analysis and learning. Access to such emails requires an override to allow them through. 


Learn more: Configure the advanced delivery policy for third-party phishing simulations and email delivery to SecOps mailboxes


 


What if the MX record for my domain does not point to Exchange Online Protection? 


Secure by default applies only when the MX record for your domain points to Microsoft 365 (contoso-com.mail.protection.outlook.com). If the MX record points to another service or device, it’s possible to override high-confidence phishing verdicts using an Exchange mail flow rule to bypass spam filtering (malware verdicts cannot be overridden).  But although it’s technically possible, consider the benefits of defense-in-depth of your filtering solution paired with Microsoft Defender for Office 365. Use Enhanced Filtering for Connectors to skip the last known IP address(es) of your service, and to infer the email authentication information from the original sender IP. In addition, if your filtering solution supports ARC, configure to trust the ARC sealer in Microsoft Defender XDR settings. These configurations will allow you to keep the extra layer of Microsoft protection even when using third party protections.  


Learn more about Getting started with defense in-depth configuration for email security, Secure by default in Office 365, Manage mail flow using a third-party cloud service with Exchange Online and Configure trusted ARC sealers. 


 


Messages I send land in spam folders for external recipients. Can I override outbound spam filtering?  


No. However, you can take steps to authenticate outbound email to improve deliverability. 


 


Use overrides wisely 


While overrides are useful tools, they must be implemented wisely. Incorrect usage can inadvertently open your company to threats. It’s essential to take the following precautions: 



  • Only allow emails from verified and trustworthy sources. And even when you trust the source, consider that it may become compromised, and you would inadvertently allow unwanted phishing or spam. 

  • Use Advanced Hunting in Microsoft Defender XDR to help you discover top overrides sources and remove the unnecessary ones. 

  • Regularly review your overrides to ensure they remain relevant and secure. 

  • Never put domains that you own onto the Allow and blocklists. If you own Contoso, do not add contoso.com to your allow lists. 

  • Never put common domains, such as microsoft.com and office.com, onto the Allow and blocklists. 


We hope that by understanding and applying email overrides correctly, you can ensure your organization’s email is both secure and functional, allowing the right messages to get through while keeping the bad ones out. 


Do you have questions or feedback about Microsoft Defender for Office 365? Engage with the community and Microsoft experts in theDefender for Office 365 forum. 


 


Click hereto view additional posts in this series. 


 


Important resources: 


Allow or block email using the Tenant Allow/Block List 
Order and precedence of email protection 
Understanding overrides within the email entity page in Microsoft Defender for Office 365 
Understanding detection technology within the email entity page in Microsoft Defender for Office 365  
About Threat Explorer and Real-time detections in Microsoft Defender for Office 365 
Getting started with defense in-depth configuration for email security  
Review and remove unnecessary allow list entries with Advanced Hunting in Microsoft Defender for Office 365 
Create safe sender lists 
Create blocked sender lists 
Configure the advanced delivery policy for third-party phishing simulations and email delivery to SecOps mailboxes 
Secure by default in Office 365  
Manage mail flow using a third-party cloud service with Exchange Online  
Configure trusted ARC sealers 
Configure spam filter policies 
Configure anti-phishing policies in Microsoft Defender for Office 365 
Get-MailboxJunkEmailConfiguration 
Authenticate Outbound Email to Improve Deliverability

Improved Project sales tax capabilities now available

Improved Project sales tax capabilities now available

This article is contributed. See the original author and article here.

Dynamics 365 Project Operations has made significant improvements to consistently apply tax calculations and expanded support for scenarios including sales tax across the application. This new functionality standardizes behavior and establishes common rules to simplify how taxes are calculated and ensures consistency in how cost price, sales price, and taxes interact together. Read on for more information.  

Streamline cost price and sales price calculations 

With the 10.0.32 release, the Streamline cost price and sales price calculations feature is available to be enabled in your Dynamics 365 environment. With this change, improvements have been made to project-related scenarios in the following areas: 

  • Purchase orders and vendor invoices created in combination with the general ledger parameter for applying taxation rules 
  • Purchase orders and vendor invoices in combination with posting with amounts including sales tax 
  • Tax involving use tax 
  • Funding source limits 
  • Committed costs 
  • Purchase order corrections 
  • Adds support for “amount include sales tax” in the Purchase Order header 

Let’s dive into the basics of how sales and costs interact. This feature and scenarios are targeting the Dynamics 365 Project Operations for production/stocked deployment model. For any project expense type transaction, Dynamics 365 can modify the sales price dynamically based on one of several factors defined in the sales price – expense form. One of the commonly used methods is to apply a charges percentage markup, to mark up all costs by a set amount. For example, a 5% markup on all expenses which makes a $1000 expense invoiceable at $1050 by defaulting that sales price in the vendor invoice which will later transfer to our customer invoice.  

Next, we want to understand how taxes impact costs. The two scenarios below are situations where taxes should be included in the project cost.  

  • Legal entities with the sales tax parameter Sales taxation rules is enabled. Typically, this is US-based legal entities.  
  • Legal entities with non-deductible tax percentages. This non-deductible tax is always included in the project cost. 

Let’s look at some specific examples to understand how prices and taxes are calculated. For these examples, the tax percentage is set to 5% and there is a sales price 5% markup on cost price. We will follow the document flow of a purchase order through to a vendor invoice and review the financial impact in the posted project transactions form.  

Apply sales taxation rules  Amounts including Sales Tax  Non-Deductible %  Cost Price in Document  Sales Price in Document  Posted 
Project 
Cost 
Posted Project
Sales Price 
Notes 
No  No  1000  1050  1000  1000 x 1.05 markup = 1050   
Yes  No  1000  1050  1000 + 50 tax = 1050  1000 x 1.05 markup x 1.05 tax = 1102.50   
No  No  20  1000  1050  1000 + 10 tax – 1010  1000 x 1.05 markup x 1.01 tax = 1060.50  5% tax multiplied by 20% non-deductible = 1%.  20% of 50 tax amount = 10. 
This table shows a variety of configuration options where amounts do not include sales tax and the results of how taxes and prices are calculated.

Similarly, these same rules apply when determining the project cost and sales price when entering a purchase order with an amount that already includes sales tax. In the case of the purchase order or vendor invoice, there is an option in the header that prices include sales tax to indicate the amount entered should be inclusive of tax and the base amount and tax need to be calculated from the entered amount. Since the actual cost and sales price may include a markup of tax, the amounts entered for sales price and cost will be recalculated and different values will be posted in the final voucher. Consider the examples below with the same 5% tax rate and 5% markup described earlier: 

Apply sales taxation rules  Amounts including Sales Tax  Non-Deductible %  Cost Price in Document  Sales Price in Document  Posted 
Project 
Cost 
Posted Project 
Sales Price 
Notes 
No  Yes  1000  1050  1000 / 1.05 = 952.38  952.38 x 1.05 markup = 1000    Divide the original amount by 1 + tax rate for cost without tax. 
Yes  Yes  1000  1050  1000 / 1.05 = 952.38 + 47.62 tax = 1000  952.38 x 1.05 markup x 1.05 tax = 1050   Divide the original amount by 1 + tax rate for cost without tax. 
No  Yes  20  1000  1050  1000/ 1.05 = 952.38 + 9.52 tax = 961.9  952.38 * 1.05 markup x 1.01 tax = 1010  5% tax multiplied by 20% non-deductible = 1%.  20% of 47.62 tax amount = 9.52. 
This table shows a variety of configuration options where amounts do include sales tax and the results of how taxes and prices are calculated.

Check it out for yourself 

In conclusion, this new feature is available in Dynamics 365 10.0.32 and later releases. Enable the Streamline sales tax calculations with project cost and sales price feature in your test environment and look for yourself.  

Additional documentation 

For more information, see https://aka.ms/ProjEnableStreamlineCostAndSalesPriceCalcFeature.

The post Improved Project sales tax capabilities now available appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

Microsoft Teams DLP Playbook

This article is contributed. See the original author and article here.

May 2024 Edition


 


We’re so excited to publish the updated Teams DLP Playbook!


 


This document provides an overview of how enterprise customers can deploy Microsoft Teams-DLP for protecting sensitive information. Microsoft Purview Data Loss Prevention has integrations with multiple workloads that help to protect customer data with a single policy. Teams DLP is one of the workloads within Microsoft Purview Data Loss Prevention. This guide walks through the different aspects of deploying use cases across content/containers.


 


In summary, this playbook will help to:



  • Understand the new Microsoft Purview Portal console and interface

  • Develop a strategy for deploying Teams DLP across the organization

  • Provide near real-time Alerts with notifications

  • Review various scenarios to test Teams DLP over chat and channel communication


 


This document helps readers plan and protect sensitive information scenarios that normally exist in every organization. This playbook helps as a user guide to mitigate the risk of exchanging crucial data while communicating over chat or giving access to sites for guest users.


 


If you have any questions on this playbook or suggestions, please reach out to our yammer group at aka.ms/askmipteam!


 


Let us know what you think!

Empower agents to draft case-based knowledge articles with Copilot

Empower agents to draft case-based knowledge articles with Copilot

This article is contributed. See the original author and article here.

Knowledge is the lifeblood of customer service organizations. Timely access to the most accurate and relevant knowledge articles critically influences agents’ productivity and ability to deliver exceptional customer support and boost CSAT scores.  

Agents rely on the availability of an up-to-date knowledge base. Additionally, they bring a wealth of tacit insights and personal competency to troubleshoot and resolve customer cases. However, once resolved, these valuable knowledge insights remain trapped unless documented by someone—whether knowledge authors or agents. This process requires additional effort, time, and specialized writing skills. It may also be outside the agents’ core priorities, especially in high-velocity support operations. 

Harvesting such tacit knowledge insights from resolved cases into mainstream knowledge articles can significantly help other agents discover and reuse them, accelerating overall knowledge sharing.    

Introducing knowledge draft assist in Dynamics 365 Customer Service

We’re thrilled to announce the launch of knowledge draft assist, now in preview. This Copilot feature helps agents generate knowledge draft proposals from resolved case data. 

How does it work?

As the agent resolves a case, they can now click the Propose new knowledge using this case checkbox. This triggers Copilot to auto-generate an initial knowledge draft from a set of important case data. Copilot uses case descriptions, email exchanges, summaries, and agent notes to quickly draft a knowledge article. The agent can further revise the article using multi-turn prompts in natural language. 

graphical user interface, text, application, email

This auto-generated knowledge draft encompasses symptoms, root causes, troubleshooting steps, and insights. The draft adheres to industry-standard Knowledge-Centered Service (KCS) format. The agent can validate the draft and send it for further content quality and compliance checks to downstream reviewers for approval and publishing.  

Next-generation AI that is ready for enterprises 

Microsoft Azure OpenAI Service offers a range of privacy features, including data encryption and secure storage. It also allows users to control access to their data and provides detailed auditing and monitoring capabilities. Microsoft Dynamics 365 is built on Azure OpenAI, so enterprises can rest assured that it offers the same level of data privacy and protection. 

AI solutions built responsibly 

We are committed to creating responsible AI by design. Our work is guided by a core set of principles: fairness, reliability and safety, privacy and security, inclusiveness, transparency, and accountability. We are putting those principles into practice across the company to develop and deploy AI that will have a positive impact on society. 

Learn more about drafting knowledge articles with Copilot 

Watch a quick video introduction.

For more information, read the documentation:

 

The post Empower agents to draft case-based knowledge articles with Copilot appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.