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November Edition Sections:



  • Highlighted 

  • Microsoft Teams – IT Admins & Planning

  • Microsoft Teams – End Users & Champions

  • Security & Compliance

  • Blogs & Articles of Interest


 


 


Highlighted


 


Remote Working Federal Training


The Microsoft Federal Customer Success team will be taking a holiday break from trainings. You can watch previous versions on-demand here.


 


Microsoft Teams: Master working from home


Working from home offers the opportunity to maintain your workflow while allowing flexibility in how and where you get your work done. Shifting to a remote worker status can be an adjustment as you look for ways to balance home and work life, maintain focus and be fully productive. Microsoft Teams can help you stay connected to your team while providing access to all of the tools and resources you need to get your work done. Join us to learn tips that can help set you up for success as you transition into a ‘work from home’ scenario. During this session, we’ll share: (1) Guidance for setting up your home environment for work, (2) Best practices for maintaining your workflow while working at home, (3) Tips for staying connected to your team while remote, and (4) Insights for effectively supporting a remote team.



 


 


Microsoft Teams – IT Admins & Planning


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Microsoft Teams: Plan your upgrade (Start here!)


Discover everything you need to facilitate a successful upgrade to Teams. By the end of this workshop, participants will be able to: (1) Understand why a formal plan is crucial for upgrade success, (2) Identify the steps to the upgrade success framework, (3) Recognize common attributes of successful customers, and (4) Create and implement their own upgrade plan. The audience for this session is All (Business Sponsors, IT Admins, User Readiness/Change Manager, Project Lead).



 


Microsoft Teams: Identify your upgrade approach


Determine the most suitable approach based on your current Skype for Business implementation and upgrade goals. By the end of this workshop, participants will be able to: (1) Understand common scenarios and upgrade approaches, (2) Visualize the user experience for each approach, and (3) Determine the optimal upgrade approach for your organization.  IT Admins are the primary audience for this session.



 


Microsoft Teams: Implement your upgrade approach


Execute your defined upgrade approach as part of your formal upgrade plan. By the end of this workshop, participants will be able to: (1) Recognize the upgrade settings in your O365 tenant admin portal, (2) Understand technical tips and considerations for a successful upgrade, and (3) Apply the appropriate settings in the Portal to execute your upgrade. The primary audience for this session is IT Admins.



 


Teams Chalk Talk: Taking charge of AV quality experiences


Are you looking to ensure users have optimal experiences with meetings and voice capabilities in Teams? During this session, we’ll discuss tools, reporting and best practices to help you manage service quality — from establishing a proactive  strategy to resolving common quality issues as they arise. We’ll build upon best practices from Teams experts and make it real with examples of common scenarios that may arise as your organization embraces meetings and voice capabilities in Teams. Join us for an expert-led workshop for guidance on key resources and actionable insights to manage audio and video quality with Microsoft Teams. Your users will thank you for it! After this session, you will be able to: (1) Define key service metrics and user experience factors for quality, (2) Recognize concepts and metrics in core tools and resources that help you assess usage and quality, (3) Identify key indicators of poor experience in common scenarios and relevant actions to address, and (4) Establish a proactive quality management strategy to ensure optimal user experience.



 


Teams Chalk Talk: Apps in Teams Fundamentals


Join Microsoft Teams experts as we review how you can deploy commonly-used applications directly within Teams, enabling your users to work more efficiently and effectively by accessing everything they need in a single interface. This foundational workshop covers basic capabilities across app management and security. With over 400 out-of-the-box applications available (and growing), you’re sure to find an app, or two, that your team can begin using today in Teams. After this session, you will be able to: (1) Identify suitable apps to meet the needs for your organization, (2) Recognize common attributes of successful app deployment, (3) Navigate security and compliance considerations for Teams’ apps, and (4) Determine the next steps to deploy an app to your environment.



 


Teams Chalk Talk: Get to Teams – Zero to Production


Microsoft Teams can help your employees stay connected and collaborate with each other, especially in the current unprecedented time where remote work is a reality of employees around the world. Being able to chat, do video meetings and collaborate on Office documents within Teams can help companies stay productive. Whether you are a small business, a non-profit or a large organization, you can get started with Teams within Microsoft 365 or Office 365 suite – even before deploying any other Office app or service. Join Microsoft Teams experts as we review Teams implementation for collaboration, chat and meetings. We’ll share key configurations, considerations, best practices, and resources to get your users up and running quickly. After this session, you will be able to: (1) Recognize key success factors for technical and user readiness, (2) Identify pre-requisites and tenant setup for your environment, (3) Install the Teams clients appropriate for your organization, (4) Configure policies that enable your preferred user experiences, and (5) Leverage collaboration features to enhance remote work scenarios.



 


Teams Chalk Talk: So…you want to make calls with Microsoft Teams?


Are you ready to add PSTN calling capabilities to Microsoft Teams? Join Microsoft Teams Engineering subject-matter-experts as they demystify the options for adding PSTN calling to Teams, provide you with best practices for configuring calling options and show you how to monitor call quality. After this session, you will be able to: (1) Understand the history of voice services in Microsoft products, (2) Identify what calling options in Microsoft Teams are right for you, (3) Configure your calling options in the Teams admin portal, and (4) Monitor and use call quality tools in Teams.



 


Enabling Remote Work with Microsoft Teams: Manage Guest Access in Microsoft Teams


When: Thursday, November 5, 2020 at 9:00am PT | The recent shift to remote, hybrid and on-premise work has IT professionals across every industry looking for more solutions and support for deploying Microsoft Teams. That’s why we’re excited to launch this new live webcast series. In Episode 9, which is one of the most requested episodes, we’ll feature tips, tricks and gotchas on managing guest access in Microsoft Teams. Be sure to add this event to your calendar!


 


Office Hours: Managing Windows 10 Devices & Updates


To support your efforts to deliver and deploy updates to the Windows 10 devices being used by remote, onsite, and hybrid workers across your organization, and manage those devices effectively, we are continuing our series of weekly “office hours” for IT professionals here on Tech Community. During office hours, we will have a broad group of product experts, servicing experts, and engineers representing Windows, Microsoft Endpoint Manager (Microsoft Intune, Configuration Manager), security, FastTrack, and more. They will be monitoring the Windows 10 servicing space and standing by to provide guidance, discuss strategies and tactics, and, of course, answer any specific questions you may have. Office hours are text-based; there is no audio or virtual meeting component. To post a question, you just need to be a member of the Tech Community. Simply visit the Windows 10 servicing space and click Start a new conversation. At the start of office hours, we’ll pin a post outlining the individuals on hand, and their areas of expertise. Can’t attend at the designated time? Again, no problem. Post a question in the Windows 10 servicing space up to 24 hours in advance and we’ll make sure we review it during office hours.



 


Microsoft Teams: Ready your end users


Design a user readiness strategy to help your users love and adopt Teams. By the end of this workshop, participants will be able to: (1) Recognize factors that influence user acceptance and adoption, (2) Define core value messaging for Teams in your organization, and (3) Outline your awareness, training and support activities. The audience for this session is: User Readiness/Change Manager.



 


 


 


Microsoft Teams – End User & Champions


Get Started with Microsoft Teams


Whether you are switching from Skype for Business or brand new, join us to learn the basics of how to use Teams to chat with your colleagues and collaborate on projects. Through a series of live demonstrations and best practices, you’ll leave this session with everything you need to start using Teams. After this session, you will be able to: (1) Set up your profile and notifications in Microsoft Teams, (2) Use chat and calling for 1:1 and group conversations, sharing and collaboration in Microsoft Teams, (3) Schedule and conduct meetings in Microsoft Teams, and (4) Align your team and teamwork in Microsoft Teams.



 


Microsoft Teams: Master working from home


Working from home offers the opportunity to maintain your workflow while allowing flexibility in how and where you get your work done. Shifting to a remote worker status can be an adjustment as you look for ways to balance home and work life, maintain focus and be fully productive. Microsoft Teams can help you stay connected to your team while providing access to all of the tools and resources you need to get your work done. Join us to learn tips that can help set you up for success as you transition into a ‘work from home’ scenario. During this session, we’ll share: (1) Guidance for setting up your home environment for work, (2) Best practices for maintaining your workflow while working at home, (3) Tips for staying connected to your team while remote, and (4) Insights for effectively supporting a remote team.



 


Run Effective Meetings with Microsoft Teams


Have you spent significant time and resources to prepare for a meeting and still felt it wasn’t productive? Have you attended a meeting only to leave feeling like not much was accomplished? Join this class to learn how to make your meetings engaging, productive and effective. Microsoft Teams can help make your meetings worth showing up for. After this session, you will be able to: (1) Use Teams for your entire meeting experience, (2) Record your meeting, making it easy for those who couldn’t attend to get caught up, (3) Keep important meetings at your fingertips by pinning them for easy access, and (4) Assess which audio and video devices are best for your meeting needs.



 


Go Deeper with Microsoft Teams: Leverage pro tips and tricks for Microsoft Teams


Designed for those who are already familiar with Microsoft Teams, our ‘Go Deeper’ sessions offer insights and best practices. Learn how Teams can help organize your workday and make it easier to stay connected with colleagues. Learn tips and tricks for managing and organizing work and communications in Teams. After this session, you will be able to: (1) Leverage formatting best practices to help get your messages noticed (and responded to), (2) Easily find files, chats and projects, (3) Implement strategies to manage and organize your work, and (4) Simplify your workday. Note: This session was previously called ‘Learn tips for taking Microsoft Teams to the next level – Part 2’.



 


Go Deeper with Microsoft Teams: Build collaborative workspaces in Microsoft Teams


Designed for those who are already familiar with Microsoft Teams, our ‘Go Deeper’ sessions offer insights and best practices. Learn how Teams can help organize your workday and make it easier to stay connected with colleagues. Explore ways to determine the best approach for creating workspaces for projects and workgroups. After this session, you will be able to: (1) Determine the best approach for your collaboration needs (chat versus teams & channels), (2) Create workspaces for your team to provide the best teamwork experience​, and (3) Determine best practices in Microsoft Teams​ to enhance productivity. Note: This session was previously called ‘Learn tips for taking Microsoft Teams to the next level – Part 1’.



 


Integrate apps to do more in Microsoft Teams


Do you want to get more done in Teams? Receive targeted and timely updates? Access services directly through Teams? Apps let you complete tasks, receive updates and communicate. This session introduces you to the key activities needed to get started with adding applications, bots and connectors in Microsoft Teams today. Through a series of live demonstrations and best practices, you’ll leave this session with everything you need to start using apps in Teams. After this session, you will be able to: (1) See how applications, bots and connectors can help you be more efficient while working in Teams, (2) Select an application, bot or connector for your workspace, (3) Install an application, bot or connector, and (4) Use an application, bot or connector in your workspace.



 


A practical guide for managing sharing with OneDrive


With today’s reality of remote work and online learning, people need the ability to share content—documents, presentations, photos, videos, lesson plans, you name it—to get work done. And because of this, security around internal and external sharing is more important than ever before. While the ability to share content with colleagues both inside and outside the organization helps people stay productive and connected, you must protect against risks. Accidental sharing of sensitive information or sharing with unintended recipients can pose a threat to the integrity and privacy of your data, people, and devices. OneDrive helps you define secure, virtual perimeters for sharing content, educate people about your policies for secure collaboration, and monitor how people share to discover and address gaps. In this practical guide, you’ll learn about how you can easily manage secure external sharing. | Related: OneDrive Tips for Beginners and Pros


 


 


 


Security & Compliance


 


Microsoft 365 Virtual Training Day: Meeting Organizational Compliance Requirements


Leverage the intelligent and integrated Microsoft solutions to help your organization achieve its compliance goals by joining the Microsoft 365 Virtual Training Day: Meeting Organizational Compliance Requirements free one day online training session. Level 200-300 (Intermediate to Advanced) content. Technology covered: Data classification, labeling, governance, policy violation remediation, eDiscovery, audit, risk assessment. In this session you will: (1) Learn to use intelligence to identify, protect and govern your important data, (2) Learn to intelligently identify and remediate critical insider threats and risks, (3) Learn how to use the latest eDiscovery and audit capabilities to find relevant data and respond efficiently, and (4) Learn how to simplify and automate IT risk assessment.



 


Customer Immersion Experience: Protecting Assets and Empowering Your Defenders


Today’s workforce can work from anywhere, on any device, and on any app. Security teams need to understand threat signals from disconnected products and optimize security with minimal complexity. During this 2-hour interactive session, you will explore how to: (1) Safeguard users from malware attacks such as phishing and spoofing with Office 365, (2) Use the Windows Defender ecosystem to proactively monitor and protect your users, (3) Utilize Office 365 ATP to help protect users from bad links and attachments, and (4) Let machine learning and automation protect users from threats. Each session is limited to 12 participants, reserve your seat now.



 


Customer Immersion Experience: Protecting Your Sensitive Information


Data needs to be protected wherever it’s stored and whenever it travels, and you need the tools to monitor policy violations and risky behavior. Join us to explore how to implement a comprehensive and integrated approach across devices, apps, cloud services, and on-premises. During this 2-hour interactive session, you will explore how to: (1) Identify, monitor and automatically protect sensitive information across Office 365, (2) Help classify and protect documents and email, and (3) Use policies to enable BYOD scenarios by protecting data at the app level. Each session is limited to 12 participants, reserve your seat now.



 


Microsoft 365 Virtual Training Day: Securing Your Organization


In this training, you will learn how to protect your organization’s identities, data, applications, and devices across on-premises, cloud, and mobile – end to-end using the latest tools and guidance. This event covers intermediate to advanced content (level 200-300) and includes the following technologies: Threat Protection, Information Protection, Identify and Access Management, Security Management. In this workshop you will: (1) Increase level of understanding on how Microsoft delivers security across Microsoft 365, (2) Increase knowledge of security features and solutions, and (3) Connect with local technical experts and FastTrack resources.



 


 


Blogs & Articles of Interest


 


Public Sector Blog Website | RSS Feed


 


Microsoft Teams Blog Website | RSS Feed



 


Office & Microsoft 365



Enterprise identity, mobility, and security



Microsoft Azure and Development



Windows, Operations, Management, and Deployment



Support and adoption



Misc



 


Thanks for stopping by and reading our monthly resources. Feel free to reach out in the comments below with any comments, questions or ideas on other events to add to the list. Here in Public Sector we want to make sure we are giving you the information and insights to best serve your needs in this community.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.