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May 2021 Edition Sections:



  • Highlighted Events

  • Microsoft Teams – IT Admins & Planning

  • Microsoft Teams – End Users & Champions

  • Security & Compliance

  • Device Management

  • Blogs & Articles of Interest


 


 


Highlighted 


 


Upcoming Events




  • Live Panel: A Greener Public Service Through Tech


    Join us as Dr. Julia Glidden, Microsoft’s Corporate Vice President for Worldwide Public Sector launches Microsoft’s Public Sector Center of Expertise with a live webinar, featuring a panel of experts who will discuss how public servants around the world are leveraging technology to create greener governments and societies. Register now.


  • PowerApps PowerAppathon : USA and Canada


    The PowerAppathon Lab is a free, full-day event which provides a hands-on introduction to the Power Platform. For this special edition, we will be looking at the challenges, opportunities and use cases of Power Apps within the court system. Delegates are invited to join Microsoft and Pythagoras to learn how they can transform paper-based and inefficient processes by quickly creating purpose-built business applications. Where time zones allow, other countries and regions are welcome to join! Register now.


  • CityAge: Data-Driven Investments


    Join Jeremy M. Goldberg, Microsoft Worldwide Director of Critical Infrastructure and former Interim-CIO at the State of New York to discuss how city leaders can better use data to make the right infrastructure investments to build healthier, more liveable and resilient cities for the future. Register now.


 


Go further with Microsoft Lists


Learn all you can do with Microsoft Lists – your smart information tracking app in Microsoft 365. See how Lists evolve from SharePoint lists to empower individuals and teams to create, share and track information – including innovation in Microsoft Teams, information side-by-side your team conversations. We will teach you how to use and create views, configure conditional formatting, adjust forms and more. Plus, we will highlight extending lists with the integrated Power Platform and answer all frequently, or infrequently, asked questions. Get ready to become a Microsoft Lists pro, for free!



 


 


 


Microsoft Teams – IT Admins & Planning


 


Microsoft Teams: Plan your upgrade (Start here!)


Discover everything you need to facilitate a successful upgrade to Teams. By the end of this workshop, participants will be able to: (1) Understand why a formal plan is crucial for upgrade success, (2) Identify the steps to the upgrade success framework, (3) Recognize common attributes of successful customers, and (4) Create and implement their own upgrade plan. The audience for this session is All (Business Sponsors, IT Admins, User Readiness/Change Manager, Project Lead).



 


 


Microsoft 365 Virtual Training Day: Enable Remote Work with Microsoft Teams


To be productive in a remote environment, your employees need to be able to safely collaborate from anywhere. Microsoft 365 Virtual Training Day: Enabling Remote Work with Microsoft Teams helps you provide a remote workforce with the tools, resources and solutions they need to stay connected and productive. Join us to learn how to get the most out of Microsoft Teams online meetings, calling, video and chat, and empower your workforce to work from any location on any device. During this two-part training event, you will explore how to: (1) Enable your people to meet and collaborate from home, (2) Make productivity applications available on any device, and (3) Deliver the best remote user experience.



 


Teams Chalk Talk: Get to Teams – Zero to Production


Microsoft Teams can help your employees stay connected and collaborate with each other, especially in the current unprecedented time where remote work is a reality of employees around the world. Being able to chat, do video meetings and collaborate on Office documents within Teams can help companies stay productive. Whether you are a small business, a non-profit or a large organization, you can get started with Teams within Microsoft 365 or Office 365 suite – even before deploying any other Office app or service. Join Microsoft Teams experts as we review Teams implementation for collaboration, chat and meetings. We’ll share key configurations, considerations, best practices, and resources to get your users up and running quickly. After this session, you will be able to: (1) Recognize key success factors for technical and user readiness, (2) Identify pre-requisites and tenant setup for your environment, (3) Install the Teams clients appropriate for your organization, (4) Configure policies that enable your preferred user experiences, and (5) Leverage collaboration features to enhance remote work scenarios.



 


Customer Immersion Experience: Integrate Your Business into Microsoft Teams


The workforce relies on Microsoft Teams to chat, meet, and collaborate. But that’s just the beginning. Microsoft Teams can bring the applications and tools you’re already using, into one universal hub your workforce needs to get things done. During this interactive session, you will explore how to: (1) Integrate ready-to-use apps into the Teams experience, (2) Maintain control over which apps are accessible for your organization, (3) Create an App that embeds modern SharePoint pages in Teams using App Studio, (4) Manage permission and set up policies through the Admin Center, and (5) Scale business critical apps to your organization. Each session is limited to 15 participants, reserve your seat now.



 


Teams Chalk Talk: Energize your Live Events with Microsoft Teams


This 1-hour session will provide an opportunity to learn practical guidance about conducting engaging and energizing large, online virtual events using Microsoft Teams. This session is designed for anyone wishing to organize, produce or speak at a large, virtual event and is open to anyone. During this session, you will: (1) Understand best practices to ensure your large, online virtual event is successful using Microsoft Teams or Teams Live Events, (2) Gain practical, technical production knowledge to ensure your event is engaging, (3) Understand the Attendee experience, (4) Learn before-during-after tactics to build & continue your large, online event momentum with Webinar features, and (5) Leverage and understand step by step virtual event resources as found at aka.ms/virtualeventplaybook.



 


Teams Chalk Talk: Taking charge of AV quality experiences


Are you looking to ensure users have optimal experiences with meetings and voice capabilities in Teams? During this session, we’ll discuss tools, reporting and best practices to help you manage service quality — from establishing a proactive  strategy to resolving common quality issues as they arise. We’ll build upon best practices from Teams experts and make it real with examples of common scenarios that may arise as your organization embraces meetings and voice capabilities in Teams. Join us for an expert-led workshop for guidance on key resources and actionable insights to manage audio and video quality with Microsoft Teams. Your users will thank you for it! After this session, you will be able to: (1) Define key service metrics and user experience factors for quality, (2) Recognize concepts and metrics in core tools and resources that help you assess usage and quality, (3) Identify key indicators of poor experience in common scenarios and relevant actions to address, and (4) Establish a proactive quality management strategy to ensure optimal user experience.



 


Teams Chalk Talk: So…you want to make calls with Microsoft Teams?


Are you ready to add PSTN calling capabilities to Microsoft Teams? Join Microsoft Teams Engineering subject-matter-experts as they demystify the options for adding PSTN calling to Teams, provide you with best practices for configuring calling options and show you how to monitor call quality. After this session, you will be able to: (1) Understand the history of voice services in Microsoft products, (2) Identify what calling options in Microsoft Teams are right for you, (3) Configure your calling options in the Teams admin portal, and (4) Monitor and use call quality tools in Teams.



 


Teams Chalk Talk: Apps in Teams Fundamentals


Join Microsoft Teams experts as we review how you can deploy commonly-used applications directly within Teams, enabling your users to work more efficiently and effectively by accessing everything they need in a single interface. This foundational workshop covers basic capabilities across app management and security. With over 400 out-of-the-box applications available (and growing), you’re sure to find an app, or two, that your team can begin using today in Teams. After this session, you will be able to: (1) Identify suitable apps to meet the needs for your organization, (2) Recognize common attributes of successful app deployment, (3) Navigate security and compliance considerations for Teams’ apps, and (4) Determine the next steps to deploy an app to your environment.



 


Teams Chalk Talk: Supercharge key workflows with apps in Teams


Join Microsoft Teams experts as we review high-value scenarios including incident management (help desk), employee engagement, and productivity that can be enhanced through simple integrations in Teams. We focus on popular enterprise applications your users may already be using every day. Come see how easy it is to connect your systems, increase automation, and deliver improved experiences by bringing the apps your organization relies on into Teams. After this session, you will be able to: (1) Understand common app integrations for Teams across multiple scenarios and user personas, and (2) Understand third-party apps available for key scenarios.



 


 


 


Microsoft Teams – End User & Champions


 


Get Started with Microsoft Teams


Join us to learn how to accomplish the fundamental tasks in Teams. Learn how to easily communicate with your co-workers, save time while working and collaborating, and see how teamwork and projects can be managed in a central space. In this training you will learn how to: (1) Set up your profile and notifications, (2) Use chat and calling for 1:1 and group conversations, sharing and collaboration in Microsoft Teams, (3) Schedule and attend meetings, (4) Align your workgroup and projects, and (5) Collaborate on files and tools.



 


Customer Immersion Experience: Getting Started with Microsoft Teams


Whether you are switching from Skype for Business or brand new, join us to learn the basics of how to use Teams to chat with your colleagues and collaborate on projects. Join us for this session and leave this with everything you need to start using Teams. During this 2-hour interactive session, you will explore how to: (1) Set up your profile and notifications in Microsoft Teams, (2) Use chat and calling for 1:1 and group conversations, sharing and collaboration in Microsoft Teams, (3) Schedule and conduct meetings in Microsoft Teams, and (4) Align your team and teamwork in Microsoft Teams. Each session is limited to 15 participants, reserve your seat now.



 


Microsoft Teams: Master working from home


Working from home offers the opportunity to maintain your workflow while allowing flexibility in how and where you get your work done. Shifting to a remote worker status can be an adjustment as you look for ways to balance home and work life, maintain focus and be fully productive. Microsoft Teams can help you stay connected to your team while providing access to all of the tools and resources you need to get your work done. Join us to learn tips that can help set you up for success as you transition into a ‘work from home’ scenario. During this session, we’ll share: (1) Guidance for setting up your home environment for work, (2) Best practices for maintaining your workflow while working at home, (3) Tips for staying connected to your team while remote, and (4) Insights for effectively supporting a remote team.



 


Microsoft Teams: Staying connected with your team while remote


We designed Microsoft Teams to be a virtual office you can take anywhere you go. Work seamlessly and transparently with your remote team and discover greater collaboration and productivity. Join us for this session and explore how to avoid communication sinkholes and do more together, no matter where you are. Each session is limited to 15 participants, reserve your seat now. During this interactive session, you will explore how to: (1) Work together as a team from anywhere and with more flexibility, (2) Connect instantly with team members for fast-paced decision making, (3) Meet with anyone, anywhere through audio, video, and web conferences, and (4) Boost team culture with the digital equivalent of an open office space.



 


Integrate apps to do more in Microsoft Teams


Do you want to get more done in Teams? Receive targeted and timely updates? Access services directly through Teams? Apps let you complete tasks, receive updates and communicate. This session introduces you to the key activities needed to get started with adding applications, bots and connectors in Microsoft Teams today. Through a series of live demonstrations and best practices, you’ll leave this session with everything you need to start using apps in Teams. After this session, you will be able to: (1) See how applications, bots and connectors can help you be more efficient while working in Teams, (2) Select an application, bot or connector for your workspace, (3) Install an application, bot or connector, and (4) Use an application, bot or connector in your workspace.



 


Explore teams and channels in Microsoft Teams


Do you need to regularly collaborate with your workgroup where you need to access shared files, apps, and conversation threads? Join us to learn how to extend collaboration, provide visibility, and manage teamwork from a central space. Microsoft Teams is a robust collaboration tool, providing you anywhere, anytime access to your group projects, daily operations, knowledgebase resources, and large scope initiatives. Use teams and channels to collaborate in virtual workspaces with your entire group. In this 1-hour training, you will learn how to: (1) Join and organize your teams and channels, (2) Use channels to streamline projects and operations, (3) Collaborate with your team members, and (4) Create and manage teams as an owner.



 


Run Effective Meetings with Microsoft Teams


Have you spent significant time and resources to prepare for a meeting and felt it wasn’t productive and not much was accomplished? Join us to learn how to make your meetings engaging, productive, and meaningful. Use Microsoft Teams for your entire meeting experience. In this training, you will learn how to: (1) Schedule and join meetings and initiate calls, (2) Use collaborative tools such as sharing, whiteboards, meeting notes, recording, and more, (3) Easily access important meetings and related content at any time, and (4) Assess which audio and video devices are best for your meeting needs.



 


Customer Immersion Experience: Running Effective Meetings with Microsoft Teams


Whether you are switching from Skype for Business or brand new, join us to learn the basics of how to use Teams to chat with your colleagues and collaborate on projects. Join us for this session and leave this with everything you need to start using Teams. During this 2-hour interactive session, you will explore how to: (1) Set up your profile and notifications in Microsoft Teams, (2) Use chat and calling for 1:1 and group conversations, sharing and collaboration in Microsoft Teams, (3) Schedule and conduct meetings in Microsoft Teams, and (4) Align your team and teamwork in Microsoft Teams. Each session is limited to 15 participants, reserve your seat now.



 


Use chat and calling features in Microsoft Teams


Join us to learn how to extend your circle of communication and collaboration with Microsoft Teams. Easily connect with your colleagues anywhere, anytime and manage all your conversations from one central platform. In this 1-hour training you will learn how to: (1) Send and reply to chat messages, (2) Use messaging tools to enhance your conversations, (3) Manage your chat conversations, and (4) Use calling features.



 


Build collaborative workspaces in Microsoft Teams


Do you need an online, collaborative workspace for your project or workgroup? Join us to explore effective, virtual workspaces for projects and workgroups. Microsoft Teams offer the flexibility to set up a workspace that suits your needs. In this training, you will learn how to: (1) Determine the best approach for your collaboration needs, (2) Create workspaces for your team to provide the best teamwork experience, and (3) Determine best practices in Microsoft Teams to enhance productivity.



 


Leverage pro tips and tricks for Microsoft Teams


Do you use Microsoft Teams on a regular basis and want to learn more? Are you looking for ways to increase your efficiency and productivity in Teams? Join us to discover ways to enhance communication and increase your efficiency and productivity within Teams. Learn how Teams can help organize your workday and make it easier to stay connected with colleagues. In this training, you will learn how to: (1) Leverage formatting best practices to help get your messages noticed and responded to, (2) Integrate tools and best practices to streamline and collaboration process, and (3) Implement strategies to manage and organize your work.



 


Microsoft 365 Virtual Training Day: Building Microsoft Teams Integrations and Workflows


Remote work requires smarter workflows. Microsoft 365 Virtual Training Day: Building Microsoft Teams Integrations and Workflows shows you how the Microsoft Teams developer platform makes it easy to integrate your apps and services to improve productivity, make decisions faster and create collaboration around existing content and workflows. Join us to learn how to build apps for Teams and create integrated, people-centered solutions that can transform productivity in your organization, whether you’re on-site or working remotely. During this two-part training event, you will explore how to: (1) Build modern enterprise-grade collaboration solutions with Microsoft Teams, (2) Transform everyday business processes with Microsoft 365 platform integrations for Power Platform, SharePoint and Microsoft Office, and (3) Use the wealth of data in Microsoft Graph to extend Microsoft 365 experiences and build unique intelligent applications.



 


 


 


Security & Compliance


 


Microsoft 365 Virtual Training Day: Secure and Protect Your Organization


When employees are confident in their ability to collaborate remotely and securely, they are free to achieve more without worry. Learn how to protect data, devices, and applications while simplifying IT and minimizing the impact on employees at Microsoft Security Virtual Training Day: Secure and Protect Your Organization. During this free two-part learning event and accompanying Q&A, you’ll form the foundations to safeguard your company’s digital footprint. During this training event, you will explore how to: (1) Craft identity synchronization, protection, and management, (2) Utilize security in Microsoft 365, and (3) Integrate cloud app security and device management plans.



 


Customer Immersion Experience: Protecting Assets and Empowering Your Defenders


Today’s workforce can work from anywhere, on any device, and on any app. Security teams need to understand threat signals from disconnected products and optimize security with minimal complexity. During this 2-hour interactive session, you will explore how to: (1) Safeguard users from malware attacks such as phishing and spoofing with Office 365, (2) Use the Windows Defender ecosystem to proactively monitor and protect your users, (3) Utilize Office 365 ATP to help protect users from bad links and attachments, and (4) Let machine learning and automation protect users from threats. Each session is limited to 15 participants, reserve your seat now.



 


Microsoft 365 Virtual Training Day: Protect Sensitive Information and Manage Data Risk


As people increasingly shift to remote work, protecting your organization’s information and managing risk should be a top priority. Microsoft Security Virtual Training Day: Protect Sensitive Information and Manage Data Risk teaches you how to take advantage of Microsoft technologies that identify and remediate risks that arise from creating, storing, sharing, and using sensitive data. In addition, you’ll learn how to protect that data throughout its entire life cycle—on-premises and across devices, apps, and cloud services. During this two-part training event, you will explore how to: (1) Understand, identify, and protect your most sensitive data, (2) Identify and take action on insider risks and code-of-conduct violations, and (3) Utilize information protection and governance.



 


 


Customer Immersion Experience: Simplifying Your Privacy and Compliance Journey


Your business needs to control how sensitive data is managed. Join us and explore how to assess your compliance risk, protect sensitive and business critical data, and respond efficiently to data discovery requests. During this 2-hour interactive session, you will explore how to: (1) Simplify assessment of compliance risk, (2) Integrate protection and governance of data, and (3) Intelligently respond to data discovery requests. Each session is limited to 15 participants, reserve your seat now.



 


Customer Immersion Experience: Protecting Your Sensitive Information


Data needs to be protected wherever it’s stored and whenever it travels, and you need the tools to monitor policy violations and risky behavior. Join us to explore how to implement a comprehensive and integrated approach across devices, apps, cloud services, and on-premises. During this 2-hour interactive session, you will explore how to: (1) Identify, monitor and automatically protect sensitive information across Office 365, (2) Help classify and protect documents and email, and (3) Use policies to enable BYOD scenarios by protecting data at the app level. Each session is limited to 15 participants, reserve your seat now.



 


Customer Immersion Experience: Creating a Secure Online Meeting


With the dramatic shift to remote work, we all continue to seek creative ways to stay connected and productive in our jobs. How do we recreate those meetings, calls, and large events that previously brought us together and helped us achieve our business goals? Do we have the right tools and devices to do so? And how do we do all of this while keeping security top of mind? These aren’t easy questions to answer. This one-hour session will give you the opportunity to test drive Microsoft Teams, Yammer, and Power BI in a live cloud environment. A facilitator will guide you as you create a virtual company-wide meeting and explore how to: (1) Build a communication and collaboration hub, (2) Engage employees through chat and polls, (3) Set up automated meeting captioning, translation, and transcripts, and (4) Use analytical tools to make sense of data, categorize it, and make it easier to visualize. Each session is limited to 15 participants, reserve your seat now.



 


Customer Immersion Experience: Protecting Identity, Apps, Data and Devices


Identity is at the center of security: don’t compromise when it comes to your company’s valuable information. Join us to explore how to use secure authentication, govern access, get comprehensive protection and set the right identity foundation. During this 2-hour interactive session, you will explore how to: (1) Enable password protection, (2) Bring multi-factor authentication to your Windows 10 users, (3) Protect your users and data through Office 365 multi-factor authentication, and (4) Use conditional access to protect across devices, locations and apps. Each session is limited to 15 participants, reserve your seat now.



 


 


Device Management


 


Office Hours: Managing Windows 10 Devices & Updates


To support your efforts to deliver and deploy updates to the Windows 10 devices being used by remote, onsite, and hybrid workers across your organization, and manage those devices effectively, we are continuing our series of weekly “office hours” for IT professionals here on Tech Community. During office hours, we will have a broad group of product experts, servicing experts, and engineers representing Windows, Microsoft Endpoint Manager (Microsoft Intune, Configuration Manager), security, FastTrack, and more. They will be monitoring the Windows 10 servicing space and standing by to provide guidance, discuss strategies and tactics, and, of course, answer any specific questions you may have. Office hours are text-based; there is no audio or virtual meeting component. To post a question, you just need to be a member of the Tech Community. Simply visit the Windows 10 servicing space and click Start a new conversation. At the start of office hours, we’ll pin a post outlining the individuals on hand, and their areas of expertise. Can’t attend at the designated time? Again, no problem. Post a question in the Windows 10 servicing space up to 24 hours in advance and we’ll make sure we review it during office hours.



 


Getting Started with Windows Virtual Desktop


Businesses are shifting to a desktop experience that empowers IT and enables employees to be more productive and secure, but not all employees sit in an office or always work from secure locations.  With Windows Virtual Desktop, you can set up a scalable and flexible environment to unlock mobility, productivity and security. This new 2-hour session will give you the opportunity to get hands-on experience with Windows Virtual Desktop. During this session, you will explore how to: (1) Create your first Windows Virtual Desktop architecture, (2) Create images and assign them to users, (3) Operationalize the virtual desktop infrastructure with monitoring, scaling, and image management, and (4) Explore security best practices within Windows Virtual Desktop. Each session is limited to 15 participants, reserve your seat now.



 


 


 


Blogs & Articles of Interest


 


Public Sector Blog Website | RSS Feed



 


Featured Blog Roundup



 


Microsoft Teams Blog Website | RSS Feed



 


Office & Microsoft 365



Enterprise identity, mobility, and security



Microsoft Azure and Development



Windows, Operations, Management, and Deployment



Support and adoption



Misc



 


Thanks for stopping by and reading our monthly resources. Feel free to reach out in the comments below with any comments, questions or ideas on other events to add to the list. Here in Public Sector we want to make sure we are giving you the information and insights to best serve your needs in this community.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

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