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Final Update: Thursday, 02 July 2020 22:49 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 7/2, 20:00 UTC. Our logs show the incident started on 7/2, 18:00 UTC and that during the 2 hours that it took to resolve the issue customers may have experienced data latency, data gaps and incorrect alert activation

  • Root Cause: The failure was due to an incorrect DNS entry.
  • Incident Timeline: 2 Hours – 7/2, 18:00 UTC through 7/2, 20:00 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Ian Cairns

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

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