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Final Update: Thursday, 20 May 2021 12:25 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 05/20, 11:50 UTC. Our logs show the incident started on 05/20, 11:21 UTC and that during the 29 minutes that it took to resolve the issue some of the customers may have experienced data latency issue in China East 2 region.
  • Root Cause: The issue is because of sudden increase of the requests in one of our dependent service.
  • Incident Timeline: 29 Minutes – 05/20, 11:21 UTC through 05/20, 11:50 UTC.
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

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