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Final Update: Tuesday, 13 April 2021 11:43 UTC
We’ve confirmed that all systems are back to normal with no customer impact as of 04/13, 11:10 UTC. Our logs show the incident started on 04/13, 10:00 UTC and that during the 1hour & 10 minutes that it took resolve the issue some customers may have experienced data access issue, missed or delayed log search alerts in West Europe region
-Deepika
We’ve confirmed that all systems are back to normal with no customer impact as of 04/13, 11:10 UTC. Our logs show the incident started on 04/13, 10:00 UTC and that during the 1hour & 10 minutes that it took resolve the issue some customers may have experienced data access issue, missed or delayed log search alerts in West Europe region
- Root Cause: The failure was due to one of our backened service
- Incident Timeline: 1 Hours & 10 minutes – 04/13, 10:00 UTC through 04/13, 11:10 UTC
-Deepika
Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.
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