Experiencing Data Access Issue in Azure portal for Log Analytics – 03/31 – Resolved

by | Apr 6, 2021 | Technology | 0 comments

This article is contributed. See the original author and article here.

Final Update: Wednesday, 31 March 2021 14:17 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 03/31, 14:00 UTC. Our logs show the incident started on 03/31, 12:05 UTC and that during the 1 Hour & 55 minutes that it took to resolve the issue some customers may have experienced data access issue and delayed or missed alerts in East US 2 region.                              
  • Root Cause: The failure was due to issues with one of our dependent service.
  • Incident Timeline: 1 Hour & 55 minutes – 03/31, 12:05 UTC through 03/31, 14:00 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Harshita
Initial Update: Wednesday, 31 March 2021 13:03 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers may experience data access issue and delayed or missed alerts in East US 2 region.
  • Work Around: None
  • Next Update: Before 03/31 16:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Harshita

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

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