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Final Update: Monday, 17 August 2020 11:51 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 08/17, 11:15 UTC. Our logs show the incident started on 08/17, 07:50 UTC and that during the 3 hours and 25 minutes that it took to resolve the issue customers using Activity Log Alerts in Azure China experienced issues with delayed alerts up to 2 hours and 50 minutes. Alerts would have eventually fired.

  • Root Cause: The failure was due to issues with one of the backend services.
  • Incident Timeline: 3 Hours & 25 minutes – 08/17, 07:50 UTC through 08/17, 11:15 UTC

We understand that customers rely on Activity Log Alerts as a critical service and apologize for any impact this incident caused.


Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

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