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Issue: Unable to configure and use On-Premise data gateway when user is having personal account (*.gmail.com/*.yahoo.com etc) or work/school account belongs to multiple tenants by design.


 


Workaround  We can follow the below steps to install, configure and create on-premise data gateway on on-premise as well as on Azure with below steps. 


 


Creating user in Azure AD tenant:



  • Create new user in the destined Azure Active directory. You can refer this doc CreateNewUser .

  • Provide contributor access at subscription or Resource Group (where you want to create the Azure data gateway) level

  • Sign-out from the portal and sign-in with new user created above . It will ask you to change password, update the password and check if you are able to login to portal.


Install  and Configure On-Premise data gateway on On-Premise machine:



  • Now, you can download and install the on-premise data gateway on your On-Premise machine. You can refer to the link for downloading and installing gateway logic-apps-gateway-install .

  • Once the gateway is successfully installed, it pops up for the sign-in to configure the gateway.

  • Use the new user created in the Azure Active directory to sign-in and configure gateway. Follow the steps mentioned n above link. install-data-gateway 


Verify Gateway Cluster in Power Platform center:



  •  You can verify whether the gateway clustered configured is available in the power platform portal (log in with new Azure AD user) Manage DataGateways.

  • You need to select region in which you configured gateway in portal, option is available on the top right side.


Creating On-Premise data gateway in Azure:



  •  Sign-in to azure portal with new Azure AD user used to configure the data gateway on on-premise machine

  • Create new Azure On-Premise data gateway resource in respective resource group where user has access. you can follow this doc on how to create azure On-premise data gateway resource. Create-azure-gateway-resource 


Note:



  • This can be an extra effort for managing the new user we created in Azure AD tenant.

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