Walking the walk of a ‘Keep Learning’ culture at Tietoevry

Walking the walk of a ‘Keep Learning’ culture at Tietoevry

This article is contributed. See the original author and article here.

Takeaways



  • Tietoevry created the Connect Academy, which reskills existing employees, including those whose current skills are based on legacy technologies.

  • Microsoft Learn content, particularly Azure instructor-led training and certifications, is at the core of the Connect Academy curriculum. Extensive resources, like hands-on labs, complement the experiential learning in the program.

  • A holistic process at Tietoevry integrates business strategy, resourcing needs, executive sponsorship, and individual career development.

  • The program plans for business needs and places employees immediately into their new roles—while still training—providing mentorship, on-the-job learning, and billable assignments.

  • Reskilling internal employees is more efficient than trying to secure new external resources with appropriate skills from the current highly competitive job market.

  • Employees are valued and retained, and they’re able to plan the next phases of their careers, including ongoing learning and certification. They join approximately 2,500 employees company-wide who have already earned 3,600 Azure certifications as part of the overall Tietoevry skilling goal.


 


Finnish company Tietoevry is the largest IT services provider in the Nordics, with 24,000 employees worldwide serving customers in 90 countries and regions. As the company’s customers move to the cloud, the skills required of Tietoevry teams are changing accordingly. Hiring new talent is difficult and expensive—current IT skills are in demand everywhere. At the same time, the company has a base of great employees with years of productive experience in legacy technologies.


 


Many organizations face similar situations, but Tietoevry created an extraordinarily holistic plan for reskilling that serves the company’s needs, valuing and retaining its employees, and building robust teams to serve its customers. To address the challenge, in 2021, Tietoevry created its Connect Academy—a comprehensive program that focuses on reskilling internal employees on Microsoft technologies, with simultaneous new job placement within the company.


 


Quote card_Ari Lehtovaara.jpg


 


A ‘Keep Learning’ culture


One of the pillars of the Tietoevry culture is “Keep Learning,” which means that the company and its employees seek to continue developing their skills—now and in the future—and to stay curious and relevant. “Our employees do value learning very highly, and that’s why we want to support them in this,” says Lelde Saleniece, Tietoevry’s People Development Consultant. “The [Connect] Academy is one great example of how we do that, how we support them—not just in upskilling but in reskilling, as well. We care for them and their knowledge, and we want them to stay here.”


 


The Connect Academy begins with an analysis of business needs and the resources required to meet them. After the analysis, the candidate selection phase starts and everyone can apply. Line managers nominate candidates, and then, in the “handshake” step, candidates go through a career-planning stage, join their new teams, and begin training—including job shadowing and assignments. Microsoft Learn training resources are key, notes Lelde. “Microsoft has been very helpful, and definitely, without the support and collaboration, this wouldn’t be as good a program as it is.”


 


Microsoft Learn resources are at the core of the experiential learning journey, reports Lead Cloud Advisor Bjørn Sigurd Hove, who is a mentor for learners in the program. The certifications that learners earn demonstrate mastery, he observes, “But in my view, the road to that certification is maybe more important.” In addition to instructor-led training, he explains, “I stressed that they should use the study guides, which have links to resources on each and every subject.” Bjørn also points learners to the Microsoft Learn labs for hands-on experience. “The certification is just the end goal of this journey, but the journey is most important.”


 


The training component is intense—two months of dedicated time for classwork, labs, exam preparation, and certification exams. Raja Ali, a Tietoevry employee who completed the Connect Academy, used all the offered Microsoft Learn self-study resources. “The real deal was when you were sitting down and working on Microsoft Learn,” he recalls. “The coolest thing was the sandbox experience you get in Microsoft Learn, when you’re reading something and they ask you to actually do the activity right there.”


 


The many benefits of this process start with meeting the business needs, ensuring that “we are not training people just for the sake of the training, but we are training people to the actual roles and actual jobs,” notes Ari Lehtovaara, Head of the Connect Academy. “The main idea is to give them basic knowledge so that they can fit into the team and start working.”


 


Tietoevry Line Manager Niklas Klasén welcomes reskilled employees onto his team. He points out that selecting candidates for the academy is important, given how hard it is to recruit suitable talent from outside the company. Their background is important. “For me,” Niklas emphasizes, “being able to combine the skills that people already have from their long IT careers with the new cloud experience, that has been a very valuable concept for us.”


 


At every step of the two-month program, the Connect Academy assists employees and supports them in their new roles. They join their new teams immediately when training starts, with a line manager and mentor to help them.


 


Quote card_Bjørn Sigurd Hove.jpg


 


Partnering to build skills and careers in the cloud space


Legacy skills can be helpful to the team, Niklas explains. “Let’s say, for example, they worked with networking on-prem or in our own datacenters. They are now subject matter experts when it comes to connecting that datacenter to the cloud and are a key resource when it comes to migrating from the datacenter, as well.”


 


With Microsoft Learn partnering to provide technical product knowledge at core of the Connect Academy, Tietoevry has created a thoughtfully strategic way forward for the company—and, most of all, for its employees. As Bjørn points out, “That program gives our colleagues a new career in the cloud space, and I’m really proud of that.”


 


For more details on Tietoevry’s learning journey, check out the following Microsoft Customer Tech Talks episode.


 


 

Apple Releases Security Updates for Multiple Products

Apple Releases Security Updates for Multiple Products

This article is contributed. See the original author and article here.

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Azure Marketplace new offers – August 17, 2022

Azure Marketplace new offers – August 17, 2022

This article is contributed. See the original author and article here.

We continue to expand the Azure Marketplace ecosystem. For this volume, 113 new offers successfully met the onboarding criteria and went live. See details of the new offers below:


 



















































































































































































































































































































































































































Get it now in our marketplace


AskforCloud logo.png Airflow on Ubuntu Server 20.04 LTS: This offer from AskforCloud provides Airflow on Ubuntu Server 20.04 LTS. Airflow is an open-source platform for programmatically authoring, scheduling, and monitoring workflows. Airflow pipelines are defined in Python, which allows for dynamic pipeline generation.
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Cassandra on Ubuntu Server 18.04 LTS: This offer from AskforCloud provides Cassandra on Ubuntu Server 18.04 LTS. Apache Cassandra is an open-source NoSQL distributed database trusted by thousands of companies for scalability and high availability. Cassandra enables developers to dynamically scale their databases with no downtime.


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Cassandra on Ubuntu Server 20.04 LTS: This offer from AskforCloud provides Cassandra on Ubuntu Server 20.04 LTS. Apache Cassandra is an open-source NoSQL distributed database trusted by thousands of companies for scalability and high availability. Cassandra enables developers to dynamically scale their databases with no downtime.


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Cassandra on Ubuntu Server 22.04 LTS: This offer from AskforCloud provides Cassandra on Ubuntu Server 22.04 LTS. Apache Cassandra is an open-source NoSQL distributed database trusted by thousands of companies for scalability and high availability. Cassandra enables developers to dynamically scale their databases with no downtime.


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Dolphin on Ubuntu Server 18.04 LTS: This offer from AskforCloud provides Dolphin on Ubuntu Server 18.04 LTS. Dolphin, an open-source platform for building social networks, is designed to be easy to use and customize. 


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Dolphin on Ubuntu Server 20.04 LTS: This offer from AskforCloud provides Dolphin on Ubuntu Server 20.04 LTS. Dolphin, an open-source platform for building social networks, is designed to be easy to use and customize.


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Dotclear on Ubuntu Server 18.04 LTS: This offer from AskforCloud provides Dotclear on Ubuntu Server 18.04 LTS. Dotclear is an open-source web-publishing tool written in PHP. Its flexible template system allows you to customize your Dotclear demo without having PHP knowledge, and its comment system has built-in anti spam protection.


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Dotclear on Ubuntu Server 20.04 LTS: This offer from AskforCloud provides Dotclear on Ubuntu Server 20.04 LTS. Dotclear is an open-source web-publishing tool written in PHP. Its flexible template system allows you to customize your Dotclear demo without having PHP knowledge, and its comment system has built-in anti spam protection.


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Dotclear on Ubuntu Server 22.04 LTS: This offer from AskforCloud provides Dotclear on Ubuntu Server 22.04 LTS. Dotclear is an open-source web-publishing tool written in PHP. Its flexible template system allows you to customize your Dotclear demo without having PHP knowledge, and its comment system has built-in anti spam protection.


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e107 on Ubuntu Server 18.04 LTS: This offer from AskforCloud provides e107 on Ubuntu Server 18.04 LTS. e107 is an open-source content management system powered by PHP, MySQL, and Twitter Bootstrap. Its intuitive interface gives users complete control of their website and digital assets even if they have no knowledge of HTML or JavaScript.


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e107 on Ubuntu Server 20.04 LTS: This offer from AskforCloud provides e107 on Ubuntu Server 20.04 LTS. e107 is an open-source content management system powered by PHP, MySQL, and Twitter Bootstrap. Its intuitive interface gives users complete control of their website and digital assets even if they have no knowledge of HTML or JavaScript.


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e107 on Ubuntu Server 22.04 LTS: This offer from AskforCloud provides e107 on Ubuntu Server 22.04 LTS. e107 is an open-source content management system powered by PHP, MySQL, and Twitter Bootstrap. Its intuitive interface gives users complete control of their website and digital assets even if they have no knowledge of HTML or JavaScript.


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Exponent CMS on Ubuntu 18.04 LTS: This offer from AskforCloud provides Exponent CMS on Ubuntu 18.04 LTS. Exponent CMS is an open-source content management system based on PHP and the Exponent framework. With Exponent, users can easily create and manage dynamic websites without directly coding web pages or managing site navigation.


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Hadoop on Ubuntu Server 20.04 LTS: This offer from AskforCloud provides Hadoop on Ubuntu Server 20.04 LTS. Apache’s Hadoop framework transparently supports data motion and reliability for applications. Hadoop implements the computational paradigm MapReduce, dividing an app into fragments, each of which may be executed or re-executed on any node in a cluster.


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Kafka on Debian 10: This offer from AskforCloud provides Kafka on Debian 10. Apache’s Kafka, an open-source distributed event store and streaming platform, is used by thousands of companies for high-performance data pipelines, streaming analytics, data integration, and mission-critical applications.


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Kafka on Debian 11: This offer from AskforCloud provides Kafka on Debian 11. Apache’s Kafka, an open-source distributed event store and streaming platform, is used by thousands of companies for high-performance data pipelines, streaming analytics, data integration, and mission-critical applications.


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Kafka on Ubuntu Server 18.04 LTS: This offer from AskforCloud provides Kafka on Ubuntu Server 18.04 LTS. Apache’s Kafka, an open-source distributed event store and streaming platform, is used by thousands of companies for high-performance data pipelines, streaming analytics, data integration, and mission-critical applications.


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Kafka on Ubuntu Server 20.04 LTS: This offer from AskforCloud provides Kafka on Ubuntu Server 20.04 LTS. Apache’s Kafka, an open-source distributed event store and streaming platform, is used by thousands of companies for high-performance data pipelines, streaming analytics, data integration, and mission-critical applications.


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Kafka on Ubuntu Server 22.04 LTS: This offer from AskforCloud provides Kafka on Ubuntu Server 22.04 LTS. Apache’s Kafka, an open-source distributed event store and streaming platform, is used by thousands of companies for high-performance data pipelines, streaming analytics, data integration, and mission-critical applications.


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Kubernetes on Ubuntu: This offer from Apps4Rent provides Kubernetes on Ubuntu. Kubernetes is a portable and extensible open-source platform for managing containerized workloads.
Kubernetes grants you a framework to resiliently run distributed systems. It offers scaling, failover, deployment patterns, and more.


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LAMP on Ubuntu 20.04: This offer from Apps4Rent provides a LAMP stack on Ubuntu 20.04. The LAMP stack includes Apache HTTP Server, the MySQL relational database management system, the PHP programming language, and a Linux operating system. Engineers use the stack to develop and deploy high-performance web apps in a Linux environment.


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Laravel Framework on Ubuntu Server 20.04 LTS: This offer from AskforCloud provides Laravel on Ubuntu Server 20.04 LTS. Laravel is a PHP framework with expressive, elegant syntax. The framework is robust and incredibly scalable, so it can grow with your project.


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Laravel on Ubuntu Server 18.04 LTS: This offer from AskforCloud provides Laravel on Ubuntu Server 18.04 LTS. Laravel is a PHP framework with expressive, elegant syntax. The framework is robust and incredibly scalable, so it can grow with your project.


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LightWAN vCPE: The LightWAN network access device LightWAN vCPE provides customers with cloud interconnection and access to acceleration services. LightWAN is based on SDN and WAN acceleration technology and can swiftly connect branches, datacenters, and cloud services to LightWAN POP nodes. This app is available only in Chinese.


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Mattermost on Ubuntu 18.04 LTS: This offer from AskforCloud provides Mattermost on Ubuntu 18.04 LTS. Mattermost is an open-source collaboration platform. Bring together team messaging, task and project management, and workflow orchestration so you can deliver high-quality software.


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Mattermost on Ubuntu 20.04 LTS: This offer from AskforCloud provides Mattermost on Ubuntu 20.04 LTS. Mattermost is an open-source collaboration platform. Bring together team messaging, task and project management, and workflow orchestration so you can deliver high-quality software.


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Mattermost on Ubuntu 22.04 LTS: This offer from AskforCloud provides Mattermost on Ubuntu 22.04 LTS. Mattermost is an open-source collaboration platform. Bring together team messaging, task and project management, and workflow orchestration so you can deliver high-quality software.


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OutSystems Standard Edition: Quickly create and update web and mobile applications with OutSystems, a modern platform for developing, delivering, and evolving compelling apps that drive innovation at the pace that business requires. OutSystems features visual development tools and automation powered by AI.


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Piwigo on Ubuntu 22.04 LTS: This offer from AskforCloud provides Piwigo on Ubuntu 22.04 LTS. Piwigo is open-source photo management software designed for organizations, teams, and individuals. Easily organize and share your photos on the web with Piwigo.


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Pydio on Ubuntu Server 18.04 LTS: This offer from AskforCloud provides Pydio on Ubuntu Server 18.04 LTS. Pydio is open-source file-sharing and synchronization software that allows you to access and securely share large amounts of data from a central location.


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Pydio on Ubuntu Server 20.04 LTS: Easily access and share large amounts of data from a central location with this offer from AskforCloud, which provides Pydio on Ubuntu Server 20.04 LTS. Paris-based Pydio is a leader in the self-hosted enterprise document sharing and collaboration market.


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ServicePilot SaaS: ServicePilot allows you to collect, monitor, and analyze historical data across your on-premises and Microsoft Azure environments. Proactively identify underperforming servers and applications before they impact users and customers.


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Tanium Cloud: Turbocharge your security team’s capabilities with Tanium. Delivered as a fully managed cloud-based service, with zero infrastructure requirements, Tanium offers complete visibility over all endpoints so you can quickly manage, secure, and protect your network at scale.


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Tanium Cloud Package Management Service (TCPMS): This global service optimizes the Tanium linear-chain architecture for customers and remote workers. It creates efficiencies in software distribution across all endpoints by eliminating database bloat and connection overload across your on-premises, cloud, and hybrid environments.


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UCMC NetCM: GBM’s open-source configuration management platform powered by Ansible eliminates repetitive tasks by automating workflows for firewalls, endpoints, and switches, and it makes your network operations more efficient and productive.


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VisionDocs: This solution from Mint Management Technologies extracts information from PDFs, images, and scans and makes it searchable on applications like Microsoft Teams and SharePoint. Match invoices to vendors and enrich document scans or facial comparisons. 


AskforCloud logo.png ZooKeeper on Ubuntu Server 20.04 LTS: AskforCloud’s offer provides ZooKeeper on Ubuntu Server 20.04 LTS. Apache ZooKeeper is an open-source server for highly reliable distributed coordination of cloud applications.

Go further with workshops, proofs of concept, and implementations


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Agile Data Engineering Sprints: 2-Week Implementation: Customer-centric experts from Appsfactory will apply the agile methodology to support the design, implementation, and testing of your data engineering tasks using Microsoft Azure Cognitive Services, Microsoft Power Platform, and custom solutions powered by Azure Machine Learning Studio.


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Cognizant 1Sustainability Accelerator: 4-Week Implementation: Accelerate and automate your sustainability initiatives with solution, which Cognizant will implemented on Microsoft Azure. 1Sustainability integrates with Microsoft Cloud for Sustainability (MCfS) for seamless cross-department data collection and energy consumption management.


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Customer Explorer Analytics: 6-Week Implementation: Learn how to drive growth and improve customer experience with Tredence’s offering. Optimize your marketing campaign build cycle with a custom web app for creating and exporting customer segments using Azure Databricks, Azure Monitor, and Azure Data Lake Storage.


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DevOps as a Service: 2-Day Workshop: The experts from Transition Technologies PSC will lay the foundation for innovation and growth by introducing you to the agile and integrated framework of Microsoft Azure DevOps. Walk away with a solid strategy to transform your ecosystem.


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Disaster Recovery as a Service: 10-Day Implementation: TM Systems’ offering will protect your business-critical applications and data through the design and implementation of backup and disaster recovery using Azure Site Recovery. Keep your business running and proactively resolve any outage issues.


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Enterprise Modern Data Science Platform: 4-Month Implementation: Ensure the success of your data science projects by simplifying data engineering workloads and reducing production time with Tallan’s enterprise-scale Modern Data Science Platform (MDSP) on Microsoft Azure.


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Machine Learning Operations: 2-Month Implementation: Using Microsoft Azure DevOps best practices along with automated retraining and continuous monitoring of your machine learning and statistical models, Tallan will help maximize the return on your data science investment.


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Microsoft Defender for Endpoint: 2-Week Design and Implementation: Difenda’s Microsoft-certified technical experts will tailor your Microsoft Defender for Endpoint configuration and implementation so you can maximize your security investment with a unified and robust service across your environment.


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Sysmon v14.0, AccessEnum v1.34, and Coreinfo v3.53

This article is contributed. See the original author and article here.


Sysmon v14.0


This major update to Sysmon, an advanced host monitoring tool, adds a new event type, FileBlockExecutable that prevents processes from creating executable files in specified locations. It also includes several performance improvements and bug fixes.

 

AccessEnum v1.34


AccessEnum, a tool for enumerating file system and registry permissions, now supports paths longer than MAX_PATH characters.

 

Coreinfo v3.53


This update to Coreinfo, a utility that reports system CPU, memory and cache topology and information, now handles NUMA nodes with more than 64 processors.

 

Threat Actors Exploiting Multiple CVEs Against Zimbra Collaboration Suite

This article is contributed. See the original author and article here.

Actions for ZCS administrators to take today to mitigate malicious cyber activity:
• Patch all systems and prioritize patching known exploited vulnerabilities.
• Deploy detection signatures and hunt for indicators of compromise (IOCs).
• If ZCS was compromised, remediate malicious activity.

The Cybersecurity and Infrastructure Security Agency (CISA) and the Multi-State Information Sharing & Analysis Center (MS-ISAC) are publishing this joint Cybersecurity Advisory (CSA) in response to active exploitation of multiple Common Vulnerabilities and Exposures (CVEs) against Zimbra Collaboration Suite (ZCS), an enterprise cloud-hosted collaboration software and email platform. CVEs currently being exploited against ZCS include: 

  • CVE-2022-24682 
  • CVE-2022-27924 
  • CVE-2022-27925 chained with CVE-2022-37042 
  • CVE-2022-30333

Cyber threat actors may be targeting unpatched ZCS instances in both government and private sector networks. CISA and the MS-ISAC strongly urge users and administrators to apply the guidance in the Recommendations section of this CSA to help secure their organization’s systems against malicious cyber activity. CISA and the MS-ISAC encourage organizations who did not immediately update their ZCS instances upon patch release, or whose ZCS instances were exposed to the internet, to assume compromise and hunt for malicious activity using the third-party detection signatures in the Detection Methods section of this CSA. Organizations that detect potential compromise should apply the steps in the Incident Response section of this CSA.

Download the PDF version of this report: pdf, 355 kb

CVE-2022-27924

CVE-2022-27924 is a high-severity vulnerability enabling an unauthenticated malicious actor to inject arbitrary memcache commands into a targeted ZCS instance and cause an overwrite of arbitrary cached entries. The actor can then steal ZCS email account credentials in cleartext form without any user interaction. With valid email account credentials in an organization not enforcing multifactor authentication (MFA), a malicious actor can use spear phishing, social engineering, and business email compromise (BEC) attacks against the compromised organization. Additionally, malicious actors could use the valid account credentials to open webshells and maintain persistent access.

On March 11, 2022, researchers from SonarSource announced the discovery of this ZCS vulnerability. Zimbra issued fixes for releases 8.8.15 and 9.0 on May 10, 2022. In June 2022, SonarSource publicly released proof-of-concept (POC) exploits for this vulnerability.[1][2] Based on evidence of active exploitation, CISA added this vulnerability to the Known Exploited Vulnerabilities Catalog on August 4, 2022. Due to the POC and ease of exploitation, CISA and the MS-ISAC expect to see widespread exploitation of unpatched ZCS instances in government and private networks.

CVE-2022-27925 and CVE-2022-37042

CVE-2022-27925 is a high severity vulnerability in ZCS releases 8.8.15 and 9.0 that have mboximport functionality to receive a ZIP archive and extract files from it. An authenticated user has the ability to upload arbitrary files to the system thereby leading to directory traversal.[3] On August 10, 2022, researchers from Volexity reported widespread exploitation—against over 1,000 ZCS instances—of CVE-2022-27925 in conjunction with CVE-2022-37042.[4] CISA added both CVEs to the Known Exploited Vulnerabilities Catalog on August 11, 2022. 

CVE-2022-37042 is an authentication bypass vulnerability that affects ZCS releases 8.8.15 and 9.0. CVE-2022-37042 could allow an unauthenticated malicious actor access to a vulnerable ZCS instance. According to Zimbra, CVE-2022-37042 is found in the MailboxImportServlet function.[5][6] Zimbra issued fixes in late July 2022.

CVE-2022-30333

CVE-2022-30333 is a high-severity directory traversal vulnerability in RARLAB UnRAR on Linux and UNIX allowing a malicious actor to write to files during an extract (unpack) operation. A malicious actor can exploit CVE-2022-30333 against a ZCS server by sending an email with a malicious RAR file. Upon email receipt, the ZCS server would automatically extract the RAR file to check for spam or malware.[7] Any ZCS instance with unrar installed is vulnerable to CVE-2022-30333.

Researchers from SonarSource shared details about this vulnerability in June 2022.[8] Zimbra made configuration changes to use the 7zip program instead of unrar.[9] CISA added CVE-2022-3033 to the Known Exploited Vulnerabilities Catalog on August 9, 2022. Based on industry reporting, a malicious cyber actor is selling a cross-site scripting (XSS) exploit kit for the ZCS vulnerability to CVE 2022 30333. A Metasploit module is also available that creates a RAR file that can be emailed to a ZCS server to exploit CVE-2022-30333.[10]

CVE-2022-24682

CVE-2022-24682 is a medium-severity vulnerability that impacts ZCS webmail clients running releases before 8.8.15 patch 30 (update 1), which contain a cross-site scripting (XSS) vulnerability allowing malicious actors to steal session cookie files. Researchers from Volexity shared this vulnerability on February 3, 2022[11], and Zimbra issued a fix on February 4, 2022.[12] CISA added this vulnerability to the Known Exploited Vulnerabilities Catalog on February 25, 2022. 

DETECTION METHODS

Note: CISA and the MS-ISAC will update this section with additional IOCs and signatures as further information becomes available. 
CISA recommends administrators, especially at organizations that did not immediately update their ZCS instances upon patch release, to hunt for malicious activity using the following third-party detection signatures:

  • Hunt for IOCs including:
    • 207.148.76[.]235 – a Cobalt Strike command and control (C2) domain
  • Deploy third-party YARA rules to detect malicious activity:

CISA and the MS-ISAC recommend organizations upgrade to the latest ZCS releases as noted on Zimbra Security – News & Alerts and Zimbra Security Advisories.

See Volexity’s Mass Exploitation of (Un)authenticated Zimbra RCE: CVE-2022-27925 for mitigation steps.

Additionally, CISA and the MS-ISAC recommend organizations apply the following best practices to reduce risk of compromise:

  • Maintain and test an incident response plan.
  • Ensure your organization has a vulnerability management program in place and that it prioritizes patch management and vulnerability scanning of known exploited vulnerabilities. Note: CISA’s Cyber Hygiene Services (CyHy) are free to all state, local, tribal, and territorial (SLTT) organizations, as well as public and private sector critical infrastructure organizations: cisa.gov/cyber-hygiene-services
  • Properly configure and secure internet-facing network devices.
    • Do not expose management interfaces to the internet.
    • Disable unused or unnecessary network ports and protocols.
    • Disable/remove unused network services and devices.
  • Adopt zero-trust principles and architecture, including:
    • Micro-segmenting networks and functions to limit or block lateral movements.
    • Enforcing phishing-resistant multifactor authentication (MFA) for all users and VPN connections.
    • Restricting access to trusted devices and users on the networks.

INCIDENT RESPONSE

If an organization’s system has been compromised by active or recently active threat actors in their environment, CISA and the MS-ISAC recommend the following initial steps:

  1. Collect and review artifacts, such as running processes/services, unusual authentications, and recent network connections.
  2. Quarantine or take offline potentially affected hosts.
  3. Reimage compromised hosts.
  4. Provision new account credentials.
  5. Report the compromise to CISA via CISA’s 24/7 Operations Center (report@cisa.gov or 888-282-0870). SLTT government entities can also report to the MS-ISAC (SOC@cisecurity.org or 866-787-4722).

See the joint CSA from the cybersecurity authorities of Australia, Canada, New Zealand, the United Kingdom, and the United States on Technical Approaches to Uncovering and Remediating Malicious Activity for additional guidance on hunting or investigating a network, and for common mistakes in incident handling. CISA and the MS-ISAC also encourage government network administrators to see CISA’s Federal Government Cybersecurity Incident and Vulnerability Response Playbooks. Although tailored to federal civilian branch agencies, these playbooks provide operational procedures for planning and conducting cybersecurity incident and vulnerability response activities and detail steps for both incident and vulnerability response. 

ACKNOWLEDGEMENTS

CISA and the MS-ISAC would like to thank Volexity and Secureworks for their contributions to this advisory.

DISCLAIMER

The information in this report is being provided “as is” for informational purposes only. CISA and the MS-ISAC do not provide any warranties of any kind regarding this information. CISA and the MS-ISAC do not endorse any commercial product or service, including any subjects of analysis. Any reference to specific commercial products, processes, or services by service mark, trademark, manufacturer, or otherwise, does not constitute or imply endorsement, recommendation, or favoring.