Adopting new systems can be a complex process that can lead to spending time and resources learning and setting up instead of focusing on your core business. When setting up a fraud protection system, you need to focus your resources on measuring the business impact and optimization rather than spending time doing setup tasks.

To simplify the Dynamics 365 Fraud Protection integration process, we have added a guided process experience.

The integration experience functionality, available as preview, provides a guided integration process for each product capability, with well-defined start and end points. We have included out-of-the-box snippets and step-by-step instructions that can be started from within the product. The guided processes are interactive and provide step-by-step integration instructions, including information about why something is required.

The integration processes have been grouped by the stages that you need to follow to set up a comprehensive fraud protection workflow.

Enable core integration

To integrate with Fraud Protection APIs, you must have an Azure Active Directory (Azure AD) application and set up device fingerprinting. Your Azure AD application is used to acquire access tokens, and device fingerprinting is used to get input for fraud assessments. These are the first steps needed to set up Fraud Protection. The integration wizard will walk you through this setup.

Integrate APIs

To benefit from the full suite of Fraud Protection functionality, next you will need to integrate your system with real-time APIs. Depending on your business scenarios, you may need to integrate with specific sets of APIs.

The real-time API integration experience has been split into two categories Purchase Protection and Account Protection based on the assessment types that are most pertinent to your business needs.

Each integration experience provides a milestone-based approach. When you successfully complete an API integration, you will be guided to the next integration phase so you will be able to track your progress.

Integration experiences can be launched more than once and can be personalized based on user input. For example, you may want to run the steps for integrating the Purchase API twice if you have two different online store fronts and want to integrate both.

Next steps

To learn more about integration experience capabilities, visit the Dynamics 365 Fraud Protection Portal or take a guided tour.

Join the Dynamics 365 Fraud Protection Insider Program to get an early view of upcoming features, to discuss integration best practices, and to learn how to combat fraud.

If you’re not currently using Dynamics 365 Fraud Protection, check out the free trial.

The post Use guided integration to set up Fraud Protection for your business appeared first on Microsoft Dynamics 365 Blog.

Today, we’re announcing that use rights for Dynamics 365 Field Service (on-premises) will be retired on June 30, 2022. If your organization is currently using an on-premises version, this blog post gives you information to help you understand and plan for this change.

What is Dynamics 365 Field Service (on-premises)?

Dynamics 365 Field Service (on-premises) allows organizations to install and run Field Service version 7 and applications on computers located on site rather than as a service in the cloud. On-premises implementations of the Field Service application will no longer be supported after June 30, 2022.

How will this change affect my organization?

If your organization is currently using Dynamics 365 Field Service (on-premises), you’ll need to migrate to Dynamics 365 Field Service.

Are there any resources to help me move to the cloud?

Yes. The Dynamics 365 Migration Program is available to assist our customers with migrating from on-premises to the cloud. If you have questions specifically related to a Field Service migration, send us an email.

What will happen to the mobile app that works with Dynamics 365 Field Service (on-premises)?

Field Service Mobile (Xamarin) is also being retired June 30, 2022, and it will no longer be available. For more information about the Field Service mobile apps, go to the documentation.

What will happen with my organization’s Dynamics 365 Field Service (on-premises) license?

Licensing for Dynamics 365 Field Service (on-premises) is provided through dual use licenses, per the Dynamics 365 on-premises licensing guide. Organizations currently using Field Service licenses for on-premises implementations can use those same licenses for Field Service online.

When is this change taking place?

Availability of Dynamics 365 Field Service (on-premises) will end June 30, 2022.

When will the download package for the on-premises version become unavailable?

The download package to install Dynamics 365 Field Service (on-premises) will no longer be available after Dec 31, 2021.

What will happen to my Field Service (on-premises) implementation after June 30, 2022?

If you’ve already installed the on-premises version, it will still be available for your organization. However, new installations of Field Service (on-premises) will no longer be available from Microsoft. Also, the Field Service Mobile application that works with Field Service (on-premises) will be retired and no longer available after June 30, 2022.

I have a government implementation. Where is the Dynamics 365 sovereign cloud available?

The geographic regions where the Dynamics 365 sovereign cloud and Dynamics 365 Field Service are available is described in the Infrastructure and availability PDF.

Will I have to upgrade my version of Dynamics 365 Field Service when moving online?

Yes. The on-premises version will need to be updated through a proven upgrade process to the latest online version of Dynamics 365 Field Service.

Does this change also apply to other Dynamics 365 Customer Engagement (on-premises) apps?

No. This change does not apply to other Dynamics 365 on-premises apps.

Next steps

If you have any questions about this change, or need help with planning your Field Service (on-premises) migration, send us an email and we’ll connect you with the best resources to help you move forward.

Learn more about Dynamics 365 Field Service capabilities in the documentation.

The post Dynamics 365 Field Service (on-premises) use rights to retire on June 30, 2022 appeared first on Microsoft Dynamics 365 Blog.

Today, consumers are demanding more products and services from retailers in a rapidly evolving number of delivery modes. At the same time, retailers are increasingly asking, “how can we go faster” as they work to refine their retail playbook. To meet the demands of the future of their businesses, retailers must consider how to leverage interoperable ecosystems to enable frictionless processes from order source through orchestration to intelligent fulfillment and delivery. The industry has not overlooked this truth, with Gartner predicting that by 2023, organizations that have adopted a composable approach will outpace the competition by 80 percent¹ in the speed of new initiative implementation.

Against the backdrop of these challenges, Microsoft Dynamics 365 Intelligent Order Management provides the dexterity companies require to accept orders from any source, automate orchestration actions across multiple pathways, and flexibly fulfill and deliverall in harmony with a growing ecosystem of leading service providers.

Order source systems

Order source systems are the intake valves that represent the sources of the orders that you need to fulfill. These sources can vary not only from one merchant to another but dynamically as buying trends fluctuate and new marketplaces come online.

Dynamics 365 Intelligent Order Management delivers the flexibility required to rapidly scale and incorporate new sources of order intake, whether these sources are business partners, wholesale customers, distributors, or franchises. This is what Intelligent Order Management’s partnership with Magento from Adobe is all about. The pre-built connector for Intelligent Order Management will give your customers the buying options they desire while allowing for order fulfillment from anywhere: be that online, in-store, curbside, or locker pickup.

Another partnership we are excited to introduce is BigCommerce. The pre-built connector for Intelligent Order Management will enable a real-time flow of all orders generated through the BigCommerce platform to route them to a single order orchestration platform. The combination creates a streamlined and efficient data flow that provides a harmonious online shopping experience across the entire customer journeyfrom processing to management and finally to the fulfillment of the product.

Retailers can go faster by leveraging this new and expanding ecosystem of leading service providers. With these new tools powering the future of their retail supply chains, brand owners gain real-time visibility into each step of the order journey and fulfillment insights in real-time through customizable and integrated dashboards that enable their supply chain team to overcome constraints and improve operational efficiency.

Fulfillment and delivery

Intelligent Order Management is also partnering with service providers like Krber (formerly Warehouse Advantage) to provide seamless end-to-end supply chain experiences for retailers around the world. Krber is a supply chain software provider that empowers organizations to scale their operations on a global level and keep their inventory moving.

Krber’s supply chain flagship warehouse management solution is known for its flexibility and ease of configuration to adapt to changing business needs. In a world that changes constantly, the dexterity to adjust business processes as necessary has become top of mind for retailers looking to compete in today’s ultra-competitive environment. With the pre-built connector for Intelligent Order Management, organizations can use the order information, optimize orchestration, and facilitate strategic sourcing and slotting to mitigate wasted movement and expedited fulfillment.

Together, Intelligent Order Management and Krber empowers users to streamline orders through to executionsaving retailers time, optimizing throughput, and increasing visibility from order to fulfillment.

Another fulfillment and delivery partnership that we are proud to highlight is with Flexe. With the pre-built connector for Intelligent Order Management, organizations can quickly extend to include a team of logistic experts that are dedicated to supporting their businessday in, day out. Microsoft’s partnership with Flexe also provides retailers with access to the largest scalable network of warehouse and fulfillment service providers. This is the beauty and simplicity of Microsoft Power Platform that runs Intelligent Order Management. If you need it, simply connect it through our powerful and intuitive, drag and drop order orchestration designer interface.

Order orchestration actions

As a trusted Microsoft partner and vendor for more than a decade, Vertex, Inc. is a leading global provider of indirect tax software and solutions that integrate with Microsoft’s Dynamics 365 suite. With the pre-built connector for Intelligent Order Management, customers get complete access to Vertex’s tax solutions. Vertex’s innovative solution enables customers to benefit from the automatic posting of sales and use tax and VAT with comprehensive business process support.

“As we collaborate with the team at Microsoft, we remain focused on our mission to deliver the most trusted tax technology, enabling our joint global customers to transact, comply and grow with confidence,” said Nichole Prendergast, Global Partner Leader at Vertex, Inc. “The integration of our tax solutions with Intelligent Order Management is a natural extension of modern supply chain management which requires optimizing tax strategies and efficiency as much as inventory management.”

What’s next?

As we have highlighted with the partnerships announced here, Intelligent Order Management helps businesses go faster by adapting rapidly to complex environments successfully. It gives retailers the ability to get up and running quickly using a range of connectors to existing business applications, order sources, and fulfillment providers. Our next steps are to roll out additional capabilities for Intelligent Order Management in the coming months, including more pre-built connectors, as we continue to develop our partner ecosystem of best-of-breed applications that enhance your ability to capitalize on new order management solutions quickly.

Learn more about how Intelligent Order Management helps companies adapt quickly and fulfill efficiently in this recent blog post or dig deeper into Intelligent Order Management by watching this MyIgnite session on intelligent fulfillment orchestration for optimized delivery.

Further NRF news

• Explore the new wave of cloud innovation at NRF Retail Converge
• 4 post-pandemic retail trends

1- Gartner, Composable Commerce Must Be Adopted for the Future of Applications, Mike Lowndes, Sandy Shen, 18 June 2020

The post Intelligent Order Management partners with leading service providers to optimize order management appeared first on Microsoft Dynamics 365 Blog.