7 Steps to Successful Reflect Adoption

by Contributed | May 5, 2021 | Technology

This article is contributed. See the original author and article here.

As schools begin to reopen across the world, concern about student wellbeing is at the forefront of many discussions. Educators want to help students recognize and navigate their emotions by providing regular opportunities to share and be heard.

This need inspired us to develop Reflect in Microsoft Teams for Education.

Reflect can help broaden learners’ emotional vocabulary and deepen empathy for their peers while also providing valuable feedback to educators for a healthy classroom community.

Whatever your role in the educational community (educator, school leader, or part of the wellbeing team), this blog post will show you how to support student wellbeing by encouraging reflective conversations in your school and making emotional check-ins a part of your routine.

Decades of research on the science of learning, and the important role emotions play in how we humans learn and process information, has finally caught up with what most educators have always known – students need more than academics to successfully navigate their way through this complex world they have inherited. Social Emotional Learning (SEL) is about treating a student as a whole person, emotions and all, and cultivating the skills we all need to become engaged citizens leading happy, healthy, successful lives.

CASEL (Collaborative for Academic, Social, and Emotional Learning) defines SEL as:

The process through which children and adults acquire and effectively apply the knowledge, attitudes, and skills necessary to understand and manage emotions, set and achieve positive goals, feel and show empathy for others, establish and maintain positive relationships, and make responsible decisions.

Once we understand SEL, we can implement it throughout the school community. One tool that can help you is the new Reflect app in Microsoft Teams, and here are some tips on how to start.

Student journal in Reflect

What is Reflect, and why it’s used

We want to build a school community that recognizes the whole student. It is important that we support them emotionally, understand when they are going through a rough time, and ensure that the classroom environment stays positive and conducive to learning.

Reflect is an emotional check-in app that helps educators support their students and the class as a whole. Reflect helps students recognize and navigate their emotions by providing regular opportunities to share and be heard. Reflect can help broaden a student’s emotional vocabulary and deepen empathy for their peers while also providing valuable feedback to educators for a healthy classroom community.

This check-in app uses emojis and research-backed emotional granularity to support educators in adding social and emotional learning and support into their routine.

Schools are reopening, Reflect is as valuable as ever

The future is unpredictable. Preparing youth for the challenges of tomorrow in the ambiguity of today is a hurdle that educators have taken in their stride. Social-emotional skills help us better navigate complexity and uncertainty while minimizing the adverse effects of disruption and sustaining the relationships that support the students. The past year’s changes have highlighted the importance of personal connection, accelerated the integration of technology in the classroom, and amplified the role of teachers. Adjusting back to in-person learning is a disruption in itself. Students will need support in re-establishing their bonds, noticing social cues, and communicating their needs to their peers and educators. A regular SEL routine like Reflect can provide an entry point for educators to host classroom conversations and a safe space for students to voice their concerns.

Privacy and Security

Reflect follows the same privacy and security standards as Education Insights to protect students’ sensitive information.

The information collected and shown through Reflect meets more than 90 regulatory and industry standards, including GDPR and the Family Education Rights and Privacy Act (FERPA) for students and children’s security and other, similar, privacy-oriented regulations.

Students never see the names of other students, only how they responded. While they can see the distribution of responses, they cannot see the student names associated with each reflection.

Steps to successful Reflect adoption

1. Enable Reflect

You can locate the Reflect app through the Teams apps gallery or using this link: https://aka.ms/getReflect.
If you don’t find the Reflect app in the gallery or if the link is not accessible, it may be that your IT Admin has limited the app in your tenant. In such a case, please refer your IT Admin to the following document: IT Admin Guide to Reflect in Microsoft Teams.

Only when Reflect is allowed can educators see and use the app in their classes.

Guest users (students or educators) cannot use Reflect.

2. Work with educators, so they understand the importance of regular check-ins and emotional granularity

Reflect helps educators easily check how their students feel in general or about a specific topic, such as learning from home, an assignment, current events, or a change within their community.

Emotional granularity is the ability to differentiate between emotions and articulate the specific emotion experienced.  Developing language to talk about feelings is foundational to social and emotional learning. Accurately defining our emotions can help identify the source of the feeling and plan to meet our needs.

Introduce your educators to the app and show them how it can support a positive emotional climate in the classroom. Reflect provides an emotional safe space to grow student-teacher connections and help students develop their emotional vocabulary.  We worked with SEL experts to select 50 emotion words that students can identify with as they reflect.

3. Ask educators to try Reflect and share their feedback

The first step is always the hardest. Reflect provides a variety of questions educators can ask their class for some common scenarios. The questions are a closed list, developed with the help of experts, and designed to provide Insights when associated with other data. One way to customize a Reflect check-in is to publish it and then “reply” to the message with specific guidelines.

Ask the educators to share their experiences using Reflect so that you can support them and their specific needs.

Choose a check-in question in Reflect

We have created a resource page for educators that includes instructions, short videos, and a free course on getting started.

Listen to their feedback, and work with them to find what works best for their classes.

* The capacity to schedule repeat check-ins and access detailed data for Reflect in Insights will be available summer of 2021

4. Ask educators to use Reflect as part of their routine

Encouraging communication about emotions and supporting students in voicing their needs can go a long way toward preventing feelings of isolation, frustration, and disengagement. Once educators understand how Reflect supports them, suggest to them that they use it as part of their routine.

Here are some suggestions for using Reflect in the classroom.

• Implement a daily check-in to provide students with opportunities to practice evaluating and naming their emotions and ensure educators have a touchpoint with every student every day.


• Jumpstart conversations with students after a difficult day by asking What does the mood in our classroom feel like? This can be an excellent opportunity to model self-reflection and set goals together as a class.


• To support learning, assess student confidence about a concept or assignment, and plan accordingly.


• Celebrate wins with a Reflect check-in after a successful activity. Remember, mistakes can be framed as successes too!


• Identify dynamics between students by asking How do your friendships feel today? This can be paired with conversations or stories about sharing, bullying, and healthy relationships.

5. Empower the educator

The educator has complete control of when (or even if) to use Reflect. Only they should decide whether to post a new Reflect check-in, when and what type. If an educator feels it is not suitable for their classroom or they cannot support the students that way, they will not publish a new check-in, and you need to support them in that decision.

6. Don’t set goals for students

There is no right or wrong answer when dealing with emotions. All feelings are valid, and we want students to provide an honest assessment from their perspective and feel safe when describing their emotions. The goal is to develop a deeper understanding of student needs and work together to create a more positive climate and foster greater well-being in class.

We want to make the classroom a place where student emotions are valued, and everyone feels safe and heard.

7. Use Insights reports

Through Education Insights, educators can see how students respond to check-ins over time, making it easier to identify and address student needs.

The digital activity report now includes Reflect check-in data, with additional Reflect insights coming soon.

Education Insights – Reflect check-ins in the digital activity report

Educators can also track the adoption of the tool amongst their students to make sure they feel comfortable sharing their emotions. If there is low adoption, you may want to provide a framework to help establish the classroom as a safe space to share and support them in developing the emotional vocabulary needed to feel confident in sharing.

If you have Education Insights Premium (currently in preview), you can also see adoption across classes, grade level, school, etc., in your organizational view, and provide support and assistance for those who either don’t use Reflect at all or stopped using it after the initial adoption.

We’re always looking for ways to make Education Insights and Reflect better. Have questions, comments, or ideas? Let me know! Add your idea here, share your comment below, and find me on Twitter (@grelad).

Elad Graiver
Senior Program Manager, Education Insights and Reflect

A Visual Guide to #SustainabilityCity: Let's Talk Minecraft!

by Contributed | May 5, 2021 | Technology

This article is contributed. See the original author and article here.

A Visual Guide To #Sustainability City

Welcome to the second in my series of visual guides focused on the topic of Sustainability and Green Tech. The first one focused on a Visual Guide To Sustainable Software Engineering, visualizing the core philosophies and eight principles of sustainable software engineering, as defined by this fantastic Microsoft Learn Module.


Putting Philosophy Into Practice
In fact, it was that first philosophy (“Everyone has a part to play in the climate solution”) that inspired me to work with the Microsoft Green Cloud Advocacy team on the #VisualGreenTech challenge for EarthDay and co-host a special Earth Day themed episode of #HelloWorld featuring Green Tech experts from Microsoft.

The challenge itself featured 24 prompts, three of which explored Sustainability interactively using Minecraft Education Edition resources for Earth Day. The first of these prompts focused on Sustainability City – a Minecraft world where you can take green buses around a bustling city, visiting various facilities to learn about sustainable practices targeting water treatment, food production, sustainable forestry, green buildings, energy-efficient homes, and the power grid. This community-created video does a great job of navigating the world in under eight minutes.

It was there that my personal journey into putting that philosophy to practice began!

Using Minecraft To Motivate Sustainability Education

Minecraft is an amazing resource for educating K-12 students on sustainability in actionable ways. The Minecraft Education Edition provides downloadable words that students can navigate and it has detailed lesson plans with activities and discussion guides to help students go from awareness to engagement, and action.

In my case, I took advantage of our Microsoft employee access to the Minecraft Edu Edition to begin a sustainability city journey with my 12-year-old. We took every bus, talked to every character, and had interesting follow-up conversations like: where does our water come from? how can we be more sustainable at home during the pandemic? and my favorite: should we create our own vegetable garden so we know where our food comes from?

If you are a parent, I strongly advocate for doing this exploration with kids and using the visual guide below to have a conversation once you leave the world. If you are an educator with access to this edition of Minecraft, I hope you find this visual guide a good resource for classroom conversations or continued awareness of what they learned, once they have completed that lesson.

Visual Guide & Navigation

Here is the visual guide to Sustainability City. You can find a hi-res downloadable version of this visual guide here – warning: this is a large file (13MB) so make sure you have the data/bandwidth to download it. See this tweet for a behind-the-scenes time-lapse replay of how it was created.

The visual guide has six sections, each mapping to one of the regions of Sustainability City. Start from the top left and work your way clockwise to the last one. Here is what you’ll learn. Start with  Food Production to explore sustainable farming practices including water reclamation and composting. Next, travel to the Water Outflow Reclamation Facility to learn how water from sewers and drains is “cleaned” and used for irrigation or returned to source (water positive) – the removed biosolids become fodder for composting.

Then, explore sustainable practices in the construction of large buildings (make them self-sustaining in energy needs) and explore sustainable forestry practices required to support our lumber needs. Finally, we look at energy-efficient housing and explore the power grid in some detail. As we know, electricity is a proxy for carbon, and understanding the various ways we generate, transport, and use, energy is critical to sustainability education.

I hope you found the guide useful. Making visual guides takes time but is infinitely rewarding. Have comments or feedback? Do leave them below.

Storytelling for Champions – new resources available

by Contributed | May 5, 2021 | Technology

This article is contributed. See the original author and article here.

We are pleased to share a set of new resources on storytelling for Champions! 

Our overall goal for delivering these new resources is to enable you and your organization to achieve greater results from your adoption and change management programs. Stories are an amazing way to connect with people through shared experiences, inspire others to act, and are an influential way to communicate. Storytelling can play a key role in any change journey as a powerful way to showcase examples of the new behavior change in action.  

I have worked with enterprise customers at Microsoft for nearly two decades and have seen the impact of great adoption success stories when they are shared by champion business users who have realized the positive impact of change. This has helped them grow and enhance executive sponsorship, lowered resistance to change among later adopters, inspired new ideas, and reinforced the value of the change program.

The resources include:

• A new storytelling guide that includes:




• A framework for finding and growing good success stories: Empower, Capture, Amplify, Learn;


• A sample structure for capturing compelling stories: Situation, Complication, Resolution, The Point;


• And additional learning resources.




• A storytelling course on LinkedIn Learning where you can also earn a certificate for completion.

We encourage you to take a look and leverage with your teams. We also welcome your feedback here on how we can improve this and other resources on the site to keep inspiring your communities to achieve more!

​Access the content at storytelling for Champions.

Sustainability, Microsoft’s commercial marketplace, and the UN Sustainable Development Goals

by Contributed | May 5, 2021 | Technology

This article is contributed. See the original author and article here.

By Christine Alford, Director, Commercial Marketplace Business Team

Previously, I’ve talked about Microsoft’s #BuildFor2030 campaign. As partner to the United Nations, Microsoft has pledged to support the UN Sustainable Development Goals (SDGs). The SDGs are a set of 17 initiatives adopted by member states in 2015 focused on creating a more inclusive, sustainable, and equitable world by 2030. Inspired by the UN SDGs, through the #BuildFor2030 campaign, we’re featuring Microsoft partners building solutions that enable a more inclusive economy.

This milestone of the campaign launched on Earth Day on April 22. With this milestone we are supporting climate action and sustainability by recognizing partner innovation for sustainability. Currently, on our homepages of Microsoft AppSource and Azure Marketplace you can find Microsoft partner solutions in our “featured apps” section that are innovating to build a more resilient and sustainable future.

Learn more about how Microsoft partners are helping customers leverage technology to better our environment and create a more sustainable society by reading this blog post by Nick Parker, CVP, Global Partner Solutions.

If you have a solution that supports a more inclusive, sustainable, and equitable future, we’d love to celebrate your impact. Upcoming campaign themes this year include enabling nonprofits and empowering communities. Learn more about #BuildFor2030 and how you can participate. Don’t miss out on your chance to be featured! Nominate your solution today.

What’s New: Azure Sentinel: Zero Trust (TIC3.0) Workbook

by Contributed | May 5, 2021 | Technology

This article is contributed. See the original author and article here.

Mapping technology to Zero Trust frameworks is a challenge in many industries. We need to change our thinking in security assessment as the cloud evolves at the speed of innovation and growth, which often challenges our security requirements. We need a method to map Zero Trust approaches to technology while measuring change over time like a muscle.

Azure Sentinel: Zero Trust (TIC 3.0) Workbook

The Azure Sentinel: Zero Trust (TIC3.0) Workbook provides an automated visualization of Zero Trust principles cross walked to the Trusted Internet Connections framework. This workbook leverages the full breadth of Microsoft security offerings across Azure, Office 365, Teams, Intune, Windows Virtual Desktop, and many more. This workbook enables Implementers, SecOps Analysts, Assessors, Security & Compliance Decision Makers, and MSSPs to gain situational awareness for cloud workloads’ security posture. The workbook features 76+ control cards aligned to the TIC 3.0 security capabilities with selectable GUI buttons for navigation. This workbook is designed to augment staffing through automation, artificial intelligence, machine learning, query/alerting generation, visualizations, tailored recommendations, and respective documentation references.

Use Cases

There are several use cases for the Azure Sentinel Zero Trust (TIC 3.0) Workbook depending on user roles and requirements. The graphic below shows how a Security Engineer can leverage the workbook to review controls, evaluate tool efficiency, explore events, and investigate configurations. There are also several additional use cases where this workbook will be helpful:

Roles

• Implementers: Build/Design


• SecOps: Alert/Automation Building


• Assessors: Audit, Compliance, Assessment


• Security & Compliance Decision Makers: Situational Awareness


• MSSP: Consultants, Managed Service

Mappings

• Framework to Requirement to Microsoft Technology

Visualization

• Hundreds of Visualizations, Recommendations, Queries

Time-Bound

• Measure Posture Over Time for Maturity

Time-Saving

• Aggregation & Analysis


• Capabilities Assessment


• Navigation


• Documentation


• Compliance Mapping


• Query/Alert Generation

Security Engineer Use Case

Is Zero Trust Equivalent to TIC 3.0?

No, Zero Trust is a best practice model and TIC 3.0 is a security initiative. Zero Trust is widely defined around core principles whereas TIC 3.0 has specific capabilities and requirements. This workbook demonstrates the overlap of Zero Trust Principles with TIC 3.0 Capabilities. The Azure Sentinel Zero Trust (TIC 3.0) Workbook demonstrates best practice guidance, but Microsoft does not guarantee nor imply compliance. All TIC requirements, validations, and controls are governed by the Cybersecurity & Infrastructure Security Agency. This workbook provides visibility and situational awareness for security capabilities delivered with Microsoft technologies in predominantly cloud-based environments. Customer experience will vary by user and some panels may require additional configurations for operation. Recommendations do not imply coverage of respective controls as they are often one of several courses of action for approaching requirements which is unique to each customer. Recommendations should be considered a starting point for planning full or partial coverage of respective requirements.

Deploying the Workbook

It is recommended that you have the log sources listed above to get the full benefit of the Zero Trust (TIC3.0) Workbook, but the workbook will deploy regardless of your available log sources. Follow the steps below to enable the workbook:

Requirements: Azure Sentinel Workspace and Security Reader rights.

1) From the Azure portal, navigate to Azure Sentinel

2) Select Workbooks > Templates

3) Search Zero Trust and select Save to add to My Workbooks

Microsoft Offerings Overlay to TIC Capabilities

Navigating the Workbook

The Legend Panel provides a helpful reference for navigating the workbook with respective colors, features, and reference indicators.

Navigating The Workbook

The Guide Toggle is available in the top left of the workbook. This toggle allows you to view panels such as recommendations and guides, which will help you first access the workbook but can be hidden once you’ve grasped respective concepts.

Guide Toggle

The Resource Parameter Options provide configuration options to sort control cards by Subscription, Workspace, and Time Range. The Parameter Options are beneficial for Managed Security Service Providers (MSSP) or large enterprises that leverage Azure Lighthouse for visibility into multiple workspaces. It facilitates assessment from both the aggregate and individual workspace perspectives. Time range selectors allow options for daily, monthly, quarterly, and even custom time range visibility.

Resource Parameter Options

The Azure Sentinel Zero Trust (TIC3.0) Workbook displays each control in a Capability Card. The Capability Card provides respective control details to understand requirements, view your data, adjust SIEM queries, export artifacts, onboard Microsoft controls, navigate configuration blades, access reference materials, and view correlated compliance frameworks.

Capability Card

While using Microsoft offerings for the Zero Trust (TIC3.0) Workbook is recommended, it’s not a set requirement as customers often rely on many security providers and solutions. Below is a use-case example for adjusting a Control Card to include third-party tooling. The default KQL query provides a framework for target data, and it is readily adjusted with the desired customer controls/solutions.

3rd Party Tool Use Case

Get Started with Azure Sentinel and Learn More About Zero Trust with Microsoft

Below are additional resources for learning more about Zero Trust (TIC3.0) with Microsoft. Bookmark the Security blog to keep up with our expert coverage on security matters and follow us at @MSFTSecurity or visit our website for the latest news and cybersecurity updates.

• Get Started with Azure Sentinel


• Tutorial: Visualize and Monitor your Data with Workbooks


• Microsoft Zero Trust Model


• Zero Trust Deployment Center


• Zero Trust: 7 Adoption Strategies from Security Leaders


• Microsoft Zero Trust Video

Disclaimer

The Azure Sentinel Zero Trust (TIC 3.0) Workbook demonstrates best practice guidance, but Microsoft does not guarantee nor imply compliance. All TIC requirements, validations, and controls are governed by the  Cybersecurity & Infrastructure Security Agency. This workbook provides visibility and situational awareness for control requirements delivered with Microsoft technologies in predominantly cloud-based environments. Customer experience will vary by user, and some panels may require additional configurations and query modification for operation. Recommendations do not imply coverage of respective controls as they are often one of several courses of action for approaching requirements which is unique to each customer. Recommendations should be considered a starting point for planning full or partial coverage of respective control requirements.

Flexible, high-quality training helps teams prosper, says IDC study

by Contributed | May 5, 2021 | Technology

This article is contributed. See the original author and article here.

This blog post is the third in a series of three examining the results of a recent IDC study,  Leveraging Microsoft Learning Partners for Innovation and Impact.*

Upskilling is a key requirement in today’s IT centers, and Microsoft Learning Partners can help your organization get the greatest impact from your learning initiatives, development programs, and digital transformation efforts. Given the importance of staying ahead of quickly evolving technology, we asked IDC researchers to find out what makes a Learning Partner valuable to an organization.

Our first post in the series, New study shows the value of Microsoft Learning Partners, took a high-level look at the benefits of using a Learning Partner to meet your technical skilling needs. Among the findings: the right partner, along with high-quality content, improves outcomes. The second post, Get results from end-to-end training solutions offered by Microsoft Learning Partners, highlighted the tremendous value Learning Partners bring to organizations through their capacity to provide an end-to-end solution and to deliver value-added services to support a learner’s ability to gain and retain needed skills.

This final post explores the additional benefits. Working with a Learning Partner provides:

• Scale, flexibility, and speed. Learning Partners have the scale to support global organizations, the flexibility to tailor programs to client needs, and the speed to stand up complex programs quickly.


• Quality content and delivery. They also deliver the latest in accurate, relevant content using Microsoft Official Courseware (MOC) delivered by Microsoft Certified Trainers (MCTs).

Programs with scale, flexibility, and speed meet learning goals

Learning Partners have the scale, flexibility, and speed to set up your IT skills initiatives quickly, provide all the necessary resources, and make sure programs stay on track. As learning experts, they know how to adapt to changing circumstances and schedules and to help ensure that learning initiatives succeed.

The IDC study emphasized three areas where Learning Partners make a difference to organizations:

• The scale to work locally and globally. Whether your IT group is big or small, a Learning Partner works with you to scope and adapt their programs to your organization’s needs, such as rolling out learning across time zones.


• The flexibility to adapt to change. Learning Partners have the flexibility to adapt their deliverables to your changing requirements and business constraints.


• The speed to stay ahead of the tech. Learning Partners not only keep up with the technology but also anticipate changing requirements and help you prepare for the road ahead.

Quality always makes a difference

Quality in learning programs helps accelerate your organization’s business goals, including digital transformation. Tom O’Reilly, Head of Group Strategy at QA, talks about quality as meeting the unique needs of learners and circumstances. “You cannot execute a transformation program without offering a breadth of learning modalities and a high-quality offering in each of them,” he points out.

The IDC study emphasized that high-quality training comes from using official courseware and current content, delivered by certified instructors. Quality extends to the way that Learning Partners address every aspect of the learner experience—beginning with an assessment of your training needs and, for some, ending in certification exam preparation.

Some organizations view certifications as a natural outcome of a quality learning experience. Certified IT pros perform their role better,** and certifications can lead to improved IT performance. Learning Partners can help your workforce prepare for the industry’s most trusted certification.

Next step: Ask an expert about their services

To move forward with your skilling needs, consider working with a Microsoft Learning Partner with the scale, flexibility, and speed to deliver the resources that work best for your workforce—along with the quality content and instructors that can help everyone succeed.

Share your thoughts by posting your comment.

Download the IDC study white paper, Leveraging Microsoft Learning Partners for Innovation and Impact

Download the IDC study datasheet, Top reasons to get IT training from a Microsoft Learning Partner

Find a Microsoft Learning Partner

Related posts

Sharpen your technical skills with instructor-led training

Leading Learning Partners Association—a unique organization for delivering Microsoft training

Technical certifications could help drive business optimization

* IDC white paper, sponsored by Microsoft, Leveraging Microsoft Learning Partners for Innovation and Impact, #US47225021, January 2021.

** Global Knowledge, 2019 IT Skills and Salary Report, as quoted in Ten reasons to earn a Microsoft Certification.

1:1 Call Recording in Microsoft Teams Deep Dive

by Contributed | May 5, 2021 | Technology

This article is contributed. See the original author and article here.

This blog dives into how to setup 1:1 call recording, end user experience and best practices for enabling this feature for users.

What is 1:1 call recording ?

This feature gives user the ability to record Microsoft® Teams call made to another user who is using Teams. Note that, this feature does not give you the ability to record 1:1 call with PSTN user.

How to enable call recording settings:
This is enabled using PowerShell. You need to modify the “Teams Calling Policy” using PowerShell. This setting is disabled by default – it must be enabled. You can either enable it for your global policy or you can create a custom policy, which has this feature enabled, and apply that policy to users who require this feature.

Set-CsTeamsCallingPolicy -Identity Global -AllowCloudRecordingForCalls $True

Note that, prior to April 12, 2021, this setting was controlled by the “Teams meeting policy”. If you allowed recording for teams meeting by setting “AllowCloudRecording” to true. After May 31, 2021, this particular setting in “Meeting Policy” only works for recording a meeting, it does not work for call recording.

End user experience:

After enabling this feature the user will have the option to ‘record a call’ in teams.

After a call is connected, users will have to click on the “more actions” icon (…) and it will give the option to start recording. In this example, John called Jane, and John started the recording.

When the recording starts the user on the other end (Jane) will get a notification that recording has started. In addition, a recording icon (red button) appears right next to the timer, even if the notification is dismissed the recording icon will stay active as long as recording is going on, so that the user is aware that the call is being recorded.

The notification still says “this meeting is being recording…” even though it is a 1:1 call, you can ignore this typo.

Where is the recording stored
The recording will be stored either in Stream or OneDrive for the user who initiated the recording. The “other” user – in this example, “Jane” will have read-only access to the recording.

Both users will be notified when the recording is ready. It will show up in the chat window for the call – in this example, John called “Jane Doe” and Jane recorded the call. The link to recording appears on both their chat window and it can be played back right on the Teams client.

In this case both John and Jane are in the same organization within the same Microsoft 365 tenant.

If the user who did not initiate the recording is an external user, then, this “recorded” user will not have access to the recording. The user who initiated the recording will have to share the recording with the user on the other organization.

After July 7, 2021, all recordings will be stored in OneDrive by default, unless your organization decides to opt-out. Following article goes into details about recording and storage for both 1:1 calls and meeting recordings.

Use OneDrive for Business and SharePoint for meeting recordings – Microsoft Teams | Microsoft Docs

This feature is for end user and does not replace or complement compliance recording. The user who initiates the recording has access to the recorded file, which in certain situation can violate compliance. For example, in certain scenarios, just the notification that the user is being recorded may not meet compliance requirement, additional disclaimers might be necessary. Another possible scenario – certain users are not allowed to keep recordings of calls in their storage. In these cases, admins need to get formal approval from the compliance team before proceeding with this setting.

Recommendation:

1. Consider compliance requirement prior to enabling 1:1 recording feature.


2. Start with a custom policy where this feature is enabled and add select group users to the policy. If a decision is made to enable the feature for all users, then the feature can be enabled globally.


3. Both 1:1 call recording and meeting recording experience should be similar for specific users – otherwise, it can create confusion for the end-user.


4. Share helpful tips with the user about where the recordings are stored.


5. Consider retention policy to get remove old recordings from user’s One Drive.

Seema Rahman is the Principal Architect of Zodela Technologies. Her primary focus area is Microsoft Teams – over last 3 years, she has helped multiple mid to large size customers adopt teams as their main collaboration platform.

To write your own blog on a topic of interest as a guest blogger in the Microsoft Teams Community, please submit your idea here: https://aka.ms/TeamsCommunityBlogger