Microsoft is a Leader in The Forrester Wave: CRM Suites, Q3 2022

Microsoft is a Leader in The Forrester Wave: CRM Suites, Q3 2022

This article is contributed. See the original author and article here.

A chart showing concentric circles

We are honored to announce that Microsoft Dynamics 365 was identified as a Leader in The Forrester WaveTM: CRM Suites, Q3 2022.

A few weeks ago, during his Microsoft Inspire keynote, Satya Nadella reminded us of the distinct value that Microsoft provides to organizations by leading the way in digital transformation and supercharging their systems of record. “Dynamics 365 is purpose-built for this new world of business process. Our intelligent business applications connect data, process, and teams, ushering in a new era of hyper connected business and offering unparalleled value.” And over this past year we have been proud to see our customers take Dynamics 365 and show that there are really no limits to what can be done when you unite data silos with industry-leading AI and integrate collaboration tools throughout.

From the Campari Group’s ability to deploy bespoke personalization to their event attendees with real-time customer journey orchestration, to Dextra Group’s saving a whopping 60 percent on their customer relationship management (CRM) cost while also increasing seller productivity and lead quality, and to the city of Richmond, Virginia transformation of their non-emergency case management capabilities to deliver omnichannel engagement for improved efficiency and also becoming benchmark for how governments nationwide can utilize digital tools to better serve their communities.

What makes our CRM and connected products stand out for our customers? Here are seven key insights we have heard over the past year.

  1. Dynamics 365 provides an end-to-end, full-funnel solution. Dynamics 365 is the only portfolio of intelligent business applications that accelerates revenue outcomes by transforming selling experiences with a single intelligent, digital, customizable solution.
  2. Robust AI insights at your fingertips. Dynamics 365 enables everyone, across every team, to make better and more impactful decisions by converting data into insights with the intelligence of Microsoft AI allowing teams to be more efficient and productive.
  3. Breakdown the barriers between people. We offer the leading workplace collaboration, video conferencing, and meeting software in the world with Microsoft Teams, which can connect seamlessly with our out-of-the-box CRM or be personalized to fit an organization’s needs with custom features.
  4. Personalize every experience. Dynamics 365 Marketing assists companies in more deeply understanding their customers and drives intent with AI-powered insights to deliver connected experiencesall the way from acquisition to retention.
  5. Streamlined, proactive, scalable sales. Dynamics 365 helps sales teams uplevel forecasting and revenue operations with built-in AI and machine learning and enhance seller performance with recommended next best actions, productivity tools, and real-time coaching.
  6. Breakthrough service capabilities. Dynamics 365 Customer Service helps organizations meet the evolving needs of every customer across every channel and increases customer satisfaction, while boosting frontline employee productivity regardless of location.
  7. Low-code transformation. With Microsoft Power Platform, organizations can provide anyone with the ability for low-code transformation with low-code, intuitive, extensible tools that seamlessly connect to Dynamics 365. 

It’s an honor for us that so many organizations look to us for help modernizing sales, marketing, and service operations. As Forrester states in its report, “Microsoft’s strong vision, the breadth of its suite, and its partner ecosystem and industry solutions drive its 40% year-over-year growth, especially in industries such as financial services, healthcare, and retail.” We genuinely believe that with connected data, underpinned by industry leading AI and insights, there are no limits to what organizations can do. From upleveling employee experiences, to improving team productivity, and building deeper relationships with customers. It is all available with Dynamics 365.

Learn more

To learn more about how Microsoft compared with the other eight selected providers, please navigate to The Forrester WaveTM: CRM Suites, Q3 2022 website and get your copy.

The post Microsoft is a Leader in The Forrester Wave: CRM Suites, Q3 2022 appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

#StopRansomware: Zeppelin Ransomware

This article is contributed. See the original author and article here.

CISA and the Federal Bureau of Investigation (FBI) have released a joint Cybersecurity Advisory (CSA), #StopRansomware: Zeppelin Ransomware, to provide information on Zeppelin Ransomware. Actors use Zeppelin Ransomware, a ransomware-as-a-service (RaaS), against a wide range of businesses and critical infrastructure organizations to encrypt victims’ files for financial gain.

CISA encourages organizations to review #StopRansomware: Zeppelin Ransomware for more information. Additionally, see StopRansomware.gov for guidance on ransomware protection, detection, and response. 

Palo Alto Networks Releases Security Update for PAN-OS

Palo Alto Networks Releases Security Update for PAN-OS

This article is contributed. See the original author and article here.

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Azure SQL News Update: August 2022

This article is contributed. See the original author and article here.

Today Data Exposed goes live at 9AM PT on LearnTV. Every 4 weeks, we’ll do a News Update. We’ll include product updates, videos, blogs, etc. as well as upcoming events and things to look out for. If you missed the episode, you can find them all at https://aka.ms/AzureSQLYT. This month we’ll recap all the updates and announcements in the database space July.


 


You can read this blog to get all the updates and references mentioned in the show. Here’s the August 2022 update:


 


By the way, this was a special episode, because we filmed it live, for the first time in over two years, from the studios on Microsoft campus in Redmond, WA! If you missed the live stream, you won’t want to miss this in-person action: https://aka.ms/AzureSQLYT. Here are some of the references from our awesome guests:


 



 


Product updates


We technically discussed this in the last update, but I wanted to make sure everyone saw the important announcement and that is SQL Server 2012 has reached end of support. Please see the blog to see the four options you have if you find yourself with SQL Server 2012 instances.


 


The other big update (apart from the updates already covered by our guests) is the general availability of premium-series hardware for Azure SQL Managed Instance. This new hardware is what led to the study by Principled Technologies which shows how Azure SQL Managed Instance significantly outperformed Amazon RDS. Offering between double and five times the performance depending on workload, the three SQL Managed Instances tested also offer better price/performance by as much as 90.3%. The new hardware is available across different service tiers and might offer you more storage and more memory per vCore if you need it.


 


Other database updates


Starting in 2022 we’re trying to keep you updated on what’s going on with other database services at Microsoft, as we understand that oftentimes you’re using more than one service. Here are the updates I gathered from July 2022.


 














Azure Database for PostgreSQL-Hyperscale (Citus)



Flexible Server



General availability: Azure Database for PostgreSQL—Hyperscale (Citus) supports PostgreSQL minor versions (11.16, 12.11, 13.7, 14.3)


 


General availability: Citus 11 support for Azure Database for PostgreSQL – Hyperscale (Citus)


 


Public preview: Cross-region read replicas for Azure Database for PostgreSQL – Hyperscale (Citus)


 


Generally available: Basic tier updates for Azure Database for PostgreSQL – Hyperscale (Citus)


 


Generally available: vCore compute options for Azure Database for PostgreSQL – Hyperscale (Citus)



General Availability: Azure Database for MySQL – Flexible Server – On demand backups


 


Public preview: Azure Database for MySQL – Flexible Server data encryption with CMK


 


Generally available: New extensions for Azure Database for PostgreSQL – Flexible Server


 


Generally available: PostgreSQL 14 with Azure Database for PostgreSQL – Flexible Server


 


Generally available: Same-zone high availability for Azure Database for PostgreSQL – Flexible Server



 


Videos


We continued to release new and exciting episodes this month. Here is the list, or you can just see the playlist we created with all the episodes!



  • Daniel Perlovsky: How to explore your data estate using the Microsoft Purview data catalog

  • [MVP Edition] Wolfgang Strasser: Track your data supply chain using Azure Purview

  • Aditi Gupta: Backup and Restore your Azure Database for MySQL – Flexible Server workload

  • Pieter Vanhove: Bringing the power of blockchain to Azure SQL Database and SQL Server with ledger

  • [SQL Insider Series] Stephen Giles: Azure SQL DB – Automating scale up and down


 


We’ve also had some great Data Exposed Live sessions. Subscribe to our YouTube channel to see them all and get notified when we stream. Here are some of the recent live streams.



  • May the 4th be with Azure SQL (News Updates): this was a Star Wars-themed episode and it was so fun! Check it out for costumes, themed demos and slides, and fun!

  • Azure SQL & SQL Server 2022: Intelligent Database Futures

  • Azure SQL News Update: 2021 Year in Review

  • Welcome to SQL Server 2022 Live!


 


Blogs


As always, our team is busy writing blogs to share with you all. Blogs contain announcements, tips and tricks, deep dives, and more. Here’s the list I have of SQL-related topics you might want to check out.


 



 


Events


We have several in-person and virtual events coming in the next couple months. Here are a few to put on your calendar and register for from the Azure Data team:

August 8-12: Visual Studio Live!, Microsoft HQ
September 19-22: Data Platform Summit, Virtual
September 24: Data Saturday Dallas
October 1:
Data Saturday Atlanta

And, if you can’t make it to our events, find new, on-demand Data Exposed episodes released every Thursday at https://aka.ms/dataexposedyt


 


Microsoft Learn module of the month


Jumping the gun on the pick of the month, but in the case that any of you are newer to Azure SQL, it’s been a long time since I highlighted the Introduction to Azure SQL module. In this module, you’ll start with a brief history of why and how Microsoft built Azure SQL. You’ll then learn about the various deployment options and service tiers, including what to use for your organization, and when. These options include Azure SQL Database, Azure SQL Managed Instance, and SQL Server in an Azure virtual machine. Understanding what platform as a service (PaaS) encompasses and how it compares to a traditional SQL Server environment will help you understand what you do and don’t get when you move to the cloud.


 


Anna’s pick of the month!


OK this month my pick of the month is a new thing I’m dipping my toes into on TikTok. The goal is to start sharing database tips in a short, consumable fashion while I walk my dog. Check it out, follow along, and let me know what you think! It’s running on TikTok (https://www.tiktok.com/@analyticanna), Instagram (https://www.instagram.com/analytic.anna/reels/), and Twitter (https://twitter.com/AnalyticAnna).


 


Until next time…


That’s it for now! Be sure to check back next month for the latest updates on LearnTV. We also release new episodes on Thursdays at 9AM PT and new #MVPTuesday episodes on the last Tuesday of every month at 9AM PT at aka.ms/DataExposedyt.


 


Having trouble keeping up? Be sure to follow us on twitter to get the latest updates on everything, @AzureSQL.


 


We hope to see you next time, on Data Exposed :)


–Anna and Marisa

CISA Releases Cybersecurity Toolkit to Protect U.S. Elections

This article is contributed. See the original author and article here.

CISA—through the Joint Cyber Defense Collaborative (JCDC)—has released a toolkit of free cybersecurity resources for the election community. The toolkit aims to help state and local government officials, election officials, and vendors enhance the cybersecurity and cyber resilience of U.S. election infrastructure. The toolkit resources, which come from CISA, JCDC members, and others across the cybersecurity community, focus on assessing risk and protecting election infrastructure assets commonly targeted by phishing, ransomware, and distributed denial-of-service (DDoS) attacks.

CISA strongly encourages election community stakeholders to use the Cybersecurity Toolkit to Protect Elections to strengthen the cybersecurity and cyber resilience of U.S. election infrastructure. 

Released: August 2022 Exchange Server Security Updates

Released: August 2022 Exchange Server Security Updates

This article is contributed. See the original author and article here.

Microsoft has released security updates (SUs) for vulnerabilities found in:



  • Exchange Server 2013

  • Exchange Server 2016

  • Exchange Server 2019


IMPORTANT: Updates are released in a self-extracting auto-elevating .exe package. Please see this post for more information. Older version of update packages can be downloaded from Microsoft Update Catalog.


These SUs are available for the following specific builds of Exchange Server:



The SUs address vulnerabilities responsibly reported to Microsoft by security partners and found through Microsoft’s internal processes. Although we are not aware of any active exploits in the wild, our recommendation is to immediately install these updates to protect your environment.


These vulnerabilities affect Exchange Server. Exchange Online customers are already protected from the vulnerabilities addressed in these SUs and do not need to take any action other than updating any Exchange servers in their environment.


More details about specific CVEs can be found in the Security Update Guide (filter on Exchange Server under Product Family).


Manual enablement of Windows Extended Protection


Addressing some of CVEs released this month requires admins to enable Windows Extended protection on your Exchange servers. To help you enable this feature, we have developed a script for this process. Please carefully evaluate your environment and review all known issues mentioned in the script documentation before enabling Windows Extended protection on your Exchange servers.


Please note that enabling Extended Protection (EP) is only supported on specific versions of Exchange (please see documentation for full list of prerequisites).


The current version of this script can be found at https://aka.ms/ExchangeEPScript and the documentation is at https://aka.ms/ExchangeEPDoc. For script and documentation changes and suggestions, please engage with us via GitHub to ensure proper issue and change tracking. The script provided to enable Extended Protection will automatically perform an automatic update if the computer on which it is executed has an internet connection (direct or via proxy). However, if you don’t have internet access, make sure to download the latest version of the script as we are continuously improving it.


It is important that you fully understand Windows Extended Protection prerequisites and all known issues before running the script in your environment. Enabling Extended Protection affects communication between your Exchange servers and between clients and servers.


Update installation


Update paths available:


Aug2022SUsV5.jpg 


Inventory your Exchange Servers / determine which updates are needed


Use the Exchange Server Health Checker script (use the latest release) to inventory your servers. Running this script will tell you if any of your Exchange Servers are behind on updates (CUs and SUs).


Update to the latest Cumulative Update


Go to https://aka.ms/ExchangeUpdateWizard and choose your currently running CU and your target CU to get directions for your environment.


If you encounter errors during or after installation of Exchange Server updates


If you encounter errors during installation, see the SetupAssist script. If something does not work properly after updates, see Repair failed installations of Exchange Cumulative and Security updates.


Known issues with this release


We are not aware of any known issues with this release.


FAQs


My organization is in Hybrid mode with Exchange Online. Do I need to do anything?
While Exchange Online customers are already protected, the August 2022 SUs do need to be installed on your on-premises Exchange servers, even if they are used only for management purposes. You do not need to re-run the Hybrid Configuration Wizard (HCW) after installing updates.


Do I need to install the updates on ‘Exchange Management Tools only’ workstations?
Servers or workstations running only the Management Tools role (no Exchange services) do not need these updates.


NOTE: This post might receive future updates; they will be listed here (if available).


The Exchange Server Team

OneDrive turns 15: Delivering new and intuitive experiences

OneDrive turns 15: Delivering new and intuitive experiences

This article is contributed. See the original author and article here.

Today, we’re celebrating the 15th anniversary of OneDrive. We’re excited to share even more features to help you access everything you need, whether you’re working alone on a project, collaborating with your team, or sharing photos and videos with your family.

The post OneDrive turns 15: Delivering new and intuitive experiences appeared first on Microsoft 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.