Dynamics 365 Guides with Object Anchoring in Preview

Dynamics 365 Guides with Object Anchoring in Preview

This article is contributed. See the original author and article here.

Check out the most recent update to Microsoft Dynamics 365 Guides! With the July release of Guides, authors can now create guides to anchor faster and with more accuracy through markerless technology enabled by integration of Azure Object Anchors. Based on customer feedback, we have introduced an easier and more seamless way for you to anchor holograms to objects in the physical world using object anchoring.  


 


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Using Object Anchors, operators can easily move from one workstream to the next as HoloLens’ spatial insight detects anchors and seamlessly launches overlaid digital content. Learn more about how this new feature improves on-the-job guidance with Dynamics 365 Guides. 


 


Why use Object Anchors instead of QR codes? 


Object anchors enable users to automatically align digital content with physical objects, eliminating the need for QR-code markers while improving alignment accuracy. 



  • QR codes require physical artifacts of specific sizes to be printed out. 

    • Object Anchors are markerless.



  • Sticking QR codes on objects might cause damage. 

    • Object Anchors are fully digital and have no risk of getting scratched or damaging physical products.



  • Finding and scanning QR codes involves another step to the operator workflow. 

    • Once your object has been converted to the right format by the author, operators can easily walk up and look at the object to be detected. This reduces the time it takes to locate the physical marker and more seamlessly launch into a workflow.  



  • Using a single QR code can affect accuracy as it can be influenced by marker size, camera scanning angle, and distance from the marker. Manual processes that require QR code alignment can also impact alignment accuracy. 

    • Object Anchors minimize manual processes and increases the accuracy of detecting an object.




 


How does Azure Object Anchors work? 


Object Anchors is an Azure service which enables the detection of specific objects in the real-world environment.  It uses sensing and processing on a HoloLens to detect and align a digital model to a physical object. To detect the object, it requires a converted 3D model of the real-world object through AOA’s conversion service. 


Once the 3D model has been converted, Azure Object Anchors primarily uses the depth sensor on the device to match the geometry of the real-world object and the converted model. When it finds the object, it overlays it with a mesh to indicate the object and visualizes the required and pre-authored Guides. 


 


Considerations while using Object Anchors 


When considering potential use cases, keep in mind the following:​​



  • Object Anchors currently works best for stationary objects that don’t move. 

  • Objects should be 1-10 meters for each dimension for optimal alignment accuracy. 

  • An accurate 3D model of the object is required to convert to an  Object Anchor. The currently supported file types are: .obj, .fbx, .glb, .gltf, .ply​ 

  • Highly reflective and dark material objects are difficult for the HoloLens to detect and may impact alignment and detection​. 


Recommended dimensions for objectsRecommended dimensions for objects


 


Workflow 


Step 1 – Convert your 3D model to a detectable format: 



  • Use a 3D model of the object with which you want to align.

  • Run this 3D model through the AOA conversion services cloud-based training and conversion pipeline​ (using Guides, authors will be able to perform that pre-conversion and assign detectable object to a guide as part of their workflow). 

  • Receive an object model output to use on your HoloLens 2 device ​. 


Step 2 – Assign an anchor: Leverage the object model generated in the first workflow to assign it to a guide as its Object Anchor. Use the PowerPoint-style authoring experience to simply drag and assign the object as an anchor.  



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 Step 3 – Author/ operate: 



  • Guides uses the Azure Object Anchors detection SDK to scan and detect the Object Anchor based on a real-world scan ​. 

  • Step by step holographic instructions are then overlaid accurately over the physical object, based on the Guides that you set up. 


 


 


Try it out! Download the latest release of Guides here


Instructions on how to upgrade your Guides solution are here. 


Have a suggestion? Post it here in our categories or use this forum. 


 


Don’t forget to tell us what you think and let us know about the different Mixed Reality solutions you build! 


 

Microsoft acquires Suplari to strengthen business insight for finance and procurement leaders

Microsoft acquires Suplari to strengthen business insight for finance and procurement leaders

This article is contributed. See the original author and article here.

In a world where efficiency is more important than ever, companies are turning to new ways to unlock actionable insights to improve their businesses from the massive amounts of data they manage across their many data silos. This move to a new breed of “data-first” applications, which we introduced for other business processes through apps like Microsoft Dynamics 365 Customer Insights, is now coming to the supplier spend domain.

For most companies their financial data is locked in silos, making in-depth analysis difficult. With many companies facing rising costs and deteriorating margins, access to actionable insights for finance and procurement leaders is critical. They want to be able to bring down costs and manage their spend. For most companies, supplier spend represents a significant percentage of their revenue, yet most do not feel they are managing it strategically. But this has started to change, and Gartner* forecasts that by 2022, 50 percent of all legacy spend analysis software will be replaced by AI-powered, cloud-based solutions, and by 2024, 50 percent of organizations will have near-real-time procurement analytics.1

Today, Microsoft is announcing the acquisition of Suplari, a leading provider of supplier spend insights that enable companies to proactively manage supplier spend by transforming data from multiple sources, such as contracts, purchase orders, invoices, expenses, and supplier risk, into valuable insight. By bringing Suplari’s spend intelligence insights together with the existing Microsoft Dynamics 365 capabilities, Microsoft is further helping organizations become insight-driven and enabling business leaders to take strategic action.

Suplari currently helps mid-size and large enterprises continuously manage costs and cash flow using unified, cleansed data, automated insights, and predictive actions. Together with Dynamics 365, the Suplari Spend Intelligence Cloud will help customers maximize financial visibility by using AI to automate the analysis of current data and historical patterns from multiple data sources. It will also help customers enhance financial decision-making by predicting the best spend management actions moving forward. The Suplari Spend Intelligence Cloud remains in market with no change for existing customers.

This acquisition will further empower Microsoft to help our customers turn data into actionable insights, including:

  • Making comprehensive enterprise spend data and insights accessible to all. Customers can have a shared view of supplier spend everyone can use regardless of skill level. The simple, intuitive, and interactive user experience provides a single source of truth and insights for all users.
  • Unlocking new financial insights to help with strategic procurement decisions. Microsoft is committed to helping customers transform data into immediate action and now with Suplari’s AI-powered library of over 175 insights, teams are empowered to manage demand, spend, and cash flow on a daily basis.
  • Getting up and running with predictive insights in weeks, not months. Suplari’s data requirements are simple and flexible. Quickly access clean spend and operational data that includes your internal data sets as well as your external supplier data. Make better decisions faster, leading to stronger financial performance with measurable outcomes.

Today’s announcement also signals our continued commitment to enabling organizations to move beyond transactional financial management to proactive operations that enhance decision making, mitigate risks, and reduce supplier costs through our data-first approach. Learn more about getting started by visiting the Suplari website or request a demo. Learn more about Dynamics 365 by visiting our Dynamics 365 product page.


1- Gartner, Inc., Boost Supplier Management by Integrating Use-Case Driven Spend Analytics, Koray Kose et al, January 25, 2021.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

The post Microsoft acquires Suplari to strengthen business insight for finance and procurement leaders appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

New communities experiences bolster employee engagement in the age of hybrid work

New communities experiences bolster employee engagement in the age of hybrid work

This article is contributed. See the original author and article here.

In our 2021 Work Trend Index, we detail how Microsoft is planning to navigate these challenges and how focusing on employee experience can help our workforce succeed in a world gone digital.

The post New communities experiences bolster employee engagement in the age of hybrid work appeared first on Microsoft 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

Build and customize model-driven apps | Power Apps Studio Updates

Build and customize model-driven apps | Power Apps Studio Updates

This article is contributed. See the original author and article here.

Simplify your app authoring experience with the latest updates in Power Apps. The new modern app designer makes model-driven apps far more accessible and easier to build. Customize pages, then generate Power Fx formulas that write themselves when you specify what you want using natural language. Emma Cooper, Senior Program Manager for Microsoft Power Apps, joins Jeremy Chapman to share how these updates make it easier to build apps and bring in advanced functionality with very low code.


 


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Microsoft acquires Suplari to strengthen business insight for finance and procurement leaders

Transforming service operations with Connected Field Service

This article is contributed. See the original author and article here.

You have probably heard of Connected Field Service as a buzzword these days, but some of you may still wonder what it actually entails. Field service management (or FSM) typically refers to the management of a company’s resources employed at or en route to the client’s location.1 FSM typically involves the installation, service, maintenance, or repairs of systems equipment and is usually facilitated by software with cloud-based platforms that aid in the management of field service processes.

Connected Field Service is the ability to add connected devices, powered by the Internet of Things (IoT), and leverages cloud capabilities to augment your existing field service operations. It enables organizations to transform the way they provide service from a costly, reactive break-fix model to a proactive and in some cases, even predictive service model through the holistic combination of IoT diagnostics, scheduling, asset maintenance, and inventory on the same platform.

Field service management and automation software like Microsoft Dynamics 365 Field Service creates value for organizations and can help significantly transform service operations by providing the ability to transmit critical information from IoT-powered equipment directly to service providers and technicians via the cloud. This is made possible by the convergence of multiple technologies including real-time data analytics, machine learning, ubiquitous computing, commodity sensors, and embedded systems.

Connected Field Service: Leveling up from traditional field service

Field service typically involves the traditional process of installation, check-up maintenance, and break-fix (repair) appointments. However, without smart sensors in place, this process is often reactive, time-consuming, and puts the onus on the customer to contact the field service organization to log a ticket for any repairs or schedule maintenance.

With Connected Field Service, the transformation to proactive and ultimately predictive service is made possible as downtime can be effectively mitigated through remote monitoring of IoT-enabled devices. Connected IoT devices can automatically transmit alerts regarding equipment operational anomalies to the field service organization, helping to accelerate service response time. In some cases, fixes can be completed remotely, avoiding the need to schedule and dispatch an onsite technician, thereby helping organizations reduce operation costs. This also saves the customer considerable time and money as repairs can now be proactively completed even before the customer becomes aware of an issue or experiences any impact.

Benefits of Connected Field Service

Connected Field Service offers a plethora of advantages, including:

  • The ability to predict and proactively prevent breakdowns by identifying underperforming or faulty equipment.
  • Improved first-time fix rates and minimizing equipment downtime via proactive IoT alerts from connected devices.
  • Resolving issues faster with remote self-healing capabilities by sending device commands to repair or reset equipment, without requiring onsite technician support.
  • Reducing maintenance costs through remote monitoring and analysis of device data, and if onsite service is required, to help ensure that the right technician with relevant skill sets is dispatched with the necessary tools needed.
  • Providing greater visibility into products, services, performance, and customer satisfaction, and proactively identifying opportunities for improvement using AI-driven data analytics.

Simple setup

Connected Field Service is relatively simple to set up and can be implemented in stages as your organization becomes more comfortable using it. If you are already using a traditional field service management system, the transition to Connected Field Service is straightforward as it is a natural progression.

With Connected Field Service, IoT devices collect relevant information from your equipmentfor example, cycle counts, temperature, humidityand automatically relays it to your field service management system. Machine learning then uses the equipment telemetry data gathered over time to improve responses and provide accurate predictive analytics to enhance your field service management processes.

How Connected Field Service works

As an example, let’s say an IoT sensor is installed on a client’s equipment to collect status reports. The sensor transmits data back to your organization where it is then integrated into your field service software and matched with customer information within your current database. When an anomaly occurs, the error is quickly identified and this data is delivered as an alert via the cloud to the technician en route to the client site, where the complete service history can be viewed in real-time. The data from the IoT sensor helps eliminates the need for the initial onsite diagnostics so that the technician can get right to work in resolving the issue once onsite. A technician with the relevant skillset in that particular issue or anomaly is automatically dispatched via Dynamics 365 Field Service and arrives onsite already armed with critical data relevant to the malfunctioning equipment to resolve the issue.

Enabling business continuity with always-on service in the new normal

The COVID-19 pandemic created an urgent need for contact-free service to protect both field service frontline workers and customers from potential exposure to the virus. During this time, companies reassessed how to enable remote working to accommodate social distancing and other safety precautions, but for field service technicians, the “office” is one client site to another. To safeguard frontline workers and customers, many organizations stopped sending technicians all together or scheduled technicians to only perform service when the customer was absent.

As a result of the global travel restrictions, many companies accelerated the migration to Connected Field Service as it helps to minimize in-person contact to keep both technicians and customers safe. However, that’s just the beginning of the full breadth of benefits. In addition to travel avoidance, service costs were also effectively reduced as the field service organization is now automatically alerted to operational anomalies via IoT-enabled devices. A technician can remotely deploy a fix by sending a command to resolve the issue even before it impacts the customer. The focus of Connected Field Service is the transformation to proactive and ultimately predictive maintenance, turning the field service organization from a cost center to a revenue generator.

Better together

Transform your field service operations today. Come discover how Connected Field Service using Dynamics 365 Field Service, Dynamics 365 Remote Assist, and IoT can help create a seamless service process that enhances customer satisfaction while boosting revenue. Take advantage of smart, internet-ready devices that can detect and diagnose issues, integrating with field service management (FSM) software like Dynamics 365 Field Service, to automatically initiate troubleshooting and, when needed, create work orders to dispatch technicians for onsite service. Learn how you can leverage technology to schedule preventative maintenance based on consumption rather than rely on a regimented schedule. Best of all, enjoy the flexibility of implementing the solution in stages so your team can ramp up via a natural progression.

Learn more about Connected Field Service.

Read about Dynamics 365 Field Service.

Chat with a Field Service expert.


1- “Field service management”, Wikipedia.

The post Transforming service operations with Connected Field Service appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.