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Final Update: Wednesday, 09 September 2020 00:17 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 09/08, 23:40 UTC. Our logs show the incident started on 09/08, 22:20 UTC and that during the 1 hour and 20 minutes that it took to resolve the issue small number of customers in the Switzerland North Region experienced intermittent metric data latency and data gaps, as well as incorrect metric alert activation.

  • Root Cause: The failure was due to issue with one of the backend services.
  • Incident Timeline: 1 Hours & 20 minutes – 09/08, 22:20 UTC through 09/08, 23:40 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.