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Final Update: Sunday, 22 May 2022 08:22 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 05/22, 07:19 UTC. Our logs show the incident started on 05/22, 04:44 UTC and that during the 2 hours and 36 minutes that it took to resolve the issue. Some customers using Application Insights components in USGOV Virginia ingesting telemetry in USGOV Texas and USDoD Central geographical regions may have experienced intermittent data latency, data gaps and incorrect alert activation.
  • Root Cause: The failure was due to backend dependent service becoming unhealthy.
  • Incident Timeline: 2 Hours & 35 minutes – 05/22, 04:44 UTC through 05/22, 07:19 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Anmol

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

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