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Final Update: Sunday, 19 September 2021 05:19 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 09/19, 05:03 UTC. Our logs show the incident started on 09/19, 00:30 UTC and that during the 4 Hours & 33 minutes that it took to resolve the issue some customers may have experienced high latency while accessing metrics and failure while receiving alerts.
  • Root Cause: The failure was due to issue with one of our dependent service.
  • Incident Timeline: 4 Hours & 33 minutes – 09/19, 00:30 UTC through 09/19, 05:03 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.


Initial Update: Sunday, 19 September 2021 04:20 UTC

We are aware of issues within Azure Monitors and are actively investigating. Some customers may be experiencing high latency while accessing metrics and may have experienced failure while receiving alerts.
  • Work Around: None
  • Next Update: Before 09/19 09:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

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