Final Update: Sunday, 02 August 2020 15:37 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 07/31, 00:24 UTC. Our logs show the incident started on 07/30, 20:40 UTC and that during the ~4 hours that it took to resolve the issue some customers in USGov experienced failure in triggering Activity Log alerts.

  • Root Cause: The failure was due to incorrect deployment.
  • Incident Timeline: 4 Hours – M/D, 07/30, 20:40 UTC through  07/31, 00:24 UTC

We understand that customers rely on Activity Log Alerts as a critical service and apologize for any impact this incident caused.