Experienced Data Gaps, Data Access Issue for Log Analytics in West US2 Region – 11/02 – Resolved

by | Nov 2, 2020 | Technology | 0 comments

This article is contributed. See the original author and article here.

Final Update: Monday, 02 November 2020 14:37 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 11/02, 12:40 UTC. Our logs show the incident started on 11/02, 10:30 UTC and that during the 2 hours 10 minutes that it took to resolve the issue some of customers experienced Data Gaps, Data Latency and misfire of Log Search Alerts in West US 2 region.

  • Root Cause: The failure was due to one of the backend service which caused the.
  • Incident Timeline: 2 Hours & 10 minutes – 11/02, 10:30 UTC through 11/02, 12:40 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Madhav

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

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