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5 customer service trends to watch in 2023

5 customer service trends to watch in 2023

The past couple years have been challenging for many customer service organizations. Meeting customers' rising expectations and adapting to their evolving needs within a volatile economic landscape has been a herculean effort. Businesses are investing more in...

How to use Get-Credential with Windows containers

How to use Get-Credential with Windows containers

The idea on this blog post came from an issue opened by an user on the Windows Containers GitHub Repo. I thought the problem faced by the user should be common enough that others might be interested in a solution.   Get-Credential cmdlet pop-up If you use PowerShell,...

CISA Adds One Known Exploited Vulnerability to Catalog

CISA has added one new vulnerability to its Known Exploited Vulnerabilities Catalog, based on evidence of active exploitation. This type of vulnerability is a frequent attack vector for malicious cyber actors and poses a significant risk to the federal enterprise....

Cisco Releases Security Advisory for Unified CM and Unified CM SME

Cisco released a security advisory for a vulnerability affecting Cisco Unified Communications Manager (Unified CM) and Cisco Unified Communications Manager Session Management Edition (Unified CM SME). A remote attacker could exploit this vulnerability to cause a...

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