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Enhance quality compliance with Dynamics 365 Supply Chain Management
Today, more than ever, it’s critical for manufacturers and distributors alike to ensure product quality and compliance as new regulations continue to emerge and supply chains are increasingly complex. Dynamics 365 Supply Chain Management offers many out of the box...
Reimagining Supplier Communications with Dynamics 365 Supplier Communications Agent
Efficient supplier communication is the backbone of successful procurement operations. Yet, many purchasing teams face challenges such as manual processes, delayed responses, and missed opportunities for optimization. Microsoft Dynamics 365 Supplier Communication...
Microsoft 365 Copilot: Built for the era of human–agent collaboration
Copilot is now your window into the world of agents, with new capabilities that lay the foundation for this next phase. The post Microsoft 365 Copilot: Built for the era of human–agent collaboration appeared first on Microsoft 365 Blog.
Why migrate now: The benefits of moving from Dynamics GP to Microsoft Dynamics 365 Business Central
In September 2024, Microsoft announced the end of product support and updates for Dynamics GP on December 31, 2029. Microsoft is incredibly grateful to existing GP customers, and is committed to facilitating a stable, supported, and smooth migration for GP customers...
Transform routing rule administration with bulk management
We’re continually improving Dynamics 365 Customer Service to help organizations deliver faster, smarter, and more efficient customer experiences. Today, we’re excited to announce that administrators will now be able to maintain routing rules in bulk. This enhancement...
Reimagine Project Quotes with Enhanced Experience and Time Phased Estimates in Dynamics 365 Project Operations
Project quotations in Dynamics 365 Project Operations help you create and manage detailed estimates for your customers before a project begins. A project quotation includes the estimated scope of work, roles, effort, timelines, pricing, and terms, providing a clear...
Use agreements in Field Service to automatically generate recurring work orders
Recurring maintenance, inspections, or repairs are common use cases for service-based organizations. Agreements in Dynamics 365 Field Service help streamline recurring operations consistently. You define the terms and conditions of your service contracts, such as...
Use the Contact Center AI summary for call quality management
An update is coming to the closed conversation form in Dynamics 365 Contact Center. If the administrator has enabled the option, service reps can view the recordings and transcripts at the end of the conversation. They can also view sentiment analysis, key metrics,...
Sales Order Agent in Microsoft Dynamics 365 Business Central: Now in public preview
We’re pleased to share that the previously announced Sales Order Agent for Microsoft Dynamics 365 Business Central is now available for customers in paid public preview. The first prebuilt agent in Business Central represents an important milestone in the changing...
Transforming manufacturing with Microsoft Dynamics 365: A comprehensive analysis
In today’s rapidly evolving manufacturing landscape, staying ahead of the curve is not just an option—it’s a necessity. A new white paper titled “The Business Value of Microsoft Dynamics 365 for Manufacturers” analyzes how manufacturers are using Dynamics 365 to...
Transform dispatching in Dynamics 365 Field Service with Scheduling Operations Agent
We’re thrilled to introduce the public preview release of Scheduling Operations Agent, a feature for Dynamics 365 Field Service enabling dispatchers to improve technician schedules quickly and efficiently. Transform dispatching in Dynamics 365 Field Service today! In...
Project Task Progress Update in Project Operations & Mark Task as Completed
Update % progress manually on Project Tasks in Project Operations. The post Project Task Progress Update in Project Operations & Mark Task as Completed appeared first on D365 Demystified.
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