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Introducing new Microsoft Copilot capabilities to optimize Dynamics 365 Field Service operations
Delivering exceptional service is key for building customer preference and loyalty. Today, we’re introducing new capabilities for Microsoft Copilot in Dynamics 365 Field Service that help service managers and technicians efficiently find the information they need to...
AI-powered innovations enhance customer service with 2024 release wave 1
We’re excited to announce the general availability of new and enhanced experiences in Microsoft Dynamics 365 Customer Service as part of our 2024 release wave 1 cadence. This release focuses on extending Microsoft Copilot capabilities by infusing generative AI into...
Linux and Open Source on Azure Quarterly Update – April 2024
The beginning of 2024 was filled with exciting new announcements and events all over the world. Coming up, we’ll be at Open Source Summit North America (16-18), LinuxFest Northwest (April 26-28), and Red Hat Summit (May 6-9). If you’ll be at any of these events, we’d...
Introducing “What’s New” in Microsoft Entra
With more than 800,000 organizations depending on Microsoft Entra to navigate the constantly evolving identity and network access threat landscape, the need for increased transparency regarding product updates — particularly changes you may need to take action on — is...
Seamless integration, seamless operations: Introducing native integration between Dynamics 365 Field Service and Business Central
In an era where service management is increasingly complex, the integration of core business functions has become critical. Fragmented systems can lead to a cascade of issues—inefficient scheduling, delayed invoicing, and a decline in customer satisfaction. Today we...
Unleash Your Potential: Master Cloud Skills with the University AI Cloud Challenge 2024
Unleashing Your Potential with Cloud Ready Skills Are you a student or professional looking to enhance your technical skills? Are you looking to kickstart your employability & take part in some friendly rivalry against other students? Register for the University...
Introducing the Surface API Management Service
Our goal is to support our customers' needs, wherever they might be. To this end, we're introducing the Surface API Management Service, aimed at simplifying how you access information about your devices, coverage and insights. Extend Surface Management Portal This...
Securing Azure AD B2C API Connector (Function App) without Error
I was recently working with a customer who is using Azure AD B2C API Connector to enrich tokens with claims from external sources. They are using Azure Function App as the external source. As this setup demands, they exposed Azure Function App over public IP to work...
New pricing for Microsoft Dynamics 365 effective October 2024
Today, we’re announcing the first pricing update for Microsoft Dynamics 365 in more than five years. Since our last pricing update, Dynamics 365 has transformed customer relationship management (CRM) and enterprise resource planning (ERP) processes with connected...
New pricing for Microsoft Dynamics 365 effective October 2024
Today, we’re announcing the first pricing update for Microsoft Dynamics 365 in more than five years. Since our last pricing update, Dynamics 365 has transformed customer relationship management (CRM) and enterprise resource planning (ERP) processes with connected...
New pricing for Microsoft Dynamics 365 effective October 2024
Today, we’re announcing the first pricing update for Microsoft Dynamics 365 in more than five years. Since our last pricing update, Dynamics 365 has transformed customer relationship management (CRM) and enterprise resource planning (ERP) processes with connected...
General availability: Elastic Jobs in Azure SQL Database
We are excited to announce the general availability (GA) of Elastic Jobs for Azure SQL Databases. Elastic Jobs is a fully integrated Azure SQL database service that allows you to automate and manage administrative tasks across multiple SQL databases in a secure,...
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