Forms practice mode is here to enhance your learning process

Forms practice mode is here to enhance your learning process

This article is contributed. See the original author and article here.

Practice mode is now available in Forms. It’s tailored for EDU users, particularly students, offering a new way for students to review, test, and reinforce their knowledge. Follow me, let’s check out more details of practice mode. You can just try it from this template. (Note: Practice mode is only available for quizzes. ) 


Practice modePractice mode


 


Instant feedback after answering each question
In practice mode, questions will be shown one at a time. Students will receive immediate feedback after submitting each question, indicating whether their answer is right or wrong.


Instant feedback after answering each questionInstant feedback after answering each question


 


Try multiple times for the correct answer
Students can reconsider and try a question multiple times if they answer it incorrectly, facilitating immediate re-learning, and consequently strengthening their grasp of certain knowledge.


Try multiple times to get the correct answerTry multiple times to get the correct answer


 


Encouragement and autonomy during practice
Students will receive an encouraging message after answering a question, whether their answer is correct or not, giving them a positive practice experience. And They have the freedom to learn at their own pace. If they answer a question incorrectly, they can choose to retry, view the correct answer, or skip this question.


 


Encouragement message and other optionsEncouragement message and other options


 


Recap questions
After completing the practice, students can review all the questions along with the correct answers, offering a comprehensive overview to assess their overall performance.


Recap questionsRecap questions


 


Enter practice mode
Practice mode is only available for quizzes. You can turn it on from the “…” icon in the upper-right corner. Once you distribute the quiz recipients will automatically enter practice mode. Try out practice mode from this template now!


Enter practice modeEnter practice mode


 

Prepare your organization for conversation intelligence data migration into Dataverse

Prepare your organization for conversation intelligence data migration into Dataverse

This article is contributed. See the original author and article here.

During the 1st quarter of 2024, D365 Sales conversation intelligence data will migrate from its current storage location (Microsoft provided storage) across to each customer’s Dataverse organization. This blog post describes this change and provides answers to questions raised by admins when preparing their organizations for this data migration.  

Sales conversation intelligence data is the general term for any outcome of the processing of phone calls made through the embedded Teams dialer within Dynamics 365. This includes files, such as the audio recording file or transcript file, as well as all the insights collected during a call. Examples include: 

  • Sentiment 
  • Tracked keywords 
  • Asked questions  
  • Summary suggestions 

Important: during the migration, no data will be transferred outside of your tenant.  

Moving the data into Dataverse allows you to meet the highest data management standards, such as data encryption using Customer Managed Key (CMK) – and management of customer data using Lockbox.  

The migration also allows for granular control over the conversation intelligence data: orgs can now allow access to specific types of data only for specific security roles. For example, the admin can assign privileges to the ‘sentiment’ entity in Dataverse only for sales managers. This granular control also allows for deletion of specific types of data while retaining others. For example, the admin can store sentiment data for only 1 month, while storing the transcript of the call for 1 year, and by this maximizing the Dataverse storage capacity. 

Having conversation intelligence stored in Dataverse also allows organizations and 3rd party apps to consume the data per the organization’s needs. For example, organizations can create tailored dashboards and visualizations based on the data. Furthermore, the admin can allow third-party apps to access the conversation intelligence data and to provide extensible services based on it. 

Storage location by type

The following table describes the storage location of conversation intelligence data before and after the change: 

Current storage  Type of data  Before the change  After the migration 
Microsoft provided storage  Files (recording, transcript)  Microsoft provided storage  Organization’s Dataverse1 
Conversation intelligence insights   Microsoft provided storage  Organization’s Dataverse1 
Your own Azure blob storage  Files (recording, transcript)  Your own Azure blob storage  Your own Azure blob storage2 
Conversation intelligence insights   Microsoft provided storage  Organization’s Dataverse1 

1 After the data is successfully migrated, it will be deleted from the Microsoft-provided storage. 

2 No change. This data is not migrated. 

After the successful migration of existing data, data from new calls will be automatically saved to Dataverse. 

Action required by admins:

For all organizations: 

  1. Check the solution version (mandatory)
    Make sure you have the latest version of the conversation intelligence solution (msdyn_Conversation_Intelligence version 9.0.1.1139 or higher) installed in your organization. 
  1. Provide access to new Dataverse entities (mandatory)
    Make sure the relevant security roles have read and write privileges to the new Dataverse entities (see below a list of entities). 
  1. Make sure you have sufficient storage space in Dataverse (mandatory)

Find the number of calls currently in storage: 

    • Navigate to the System monitoring page. 
    • Set the time filter to ‘All time’. 
    • Note the number of total calls. 

    Calculate the amount of storage space required: 

      • Database storage: Multiply the number of calls by 160KB. 
      • File storage (only relevant for orgs previously using Microsoft provided storage): Multiply the number of calls by 0.93MB. 
      • For example: if you had 20,000 calls, and you previously used the Microsoft provided storage, you will need to have 32GB of DB storage and 18.6GB of file storage for the migrated data. 

      Note: The above numbers are based on average call duration and number of insights per call. Actual sizes may vary. 

      1. Set a retention policy (optional):  
        Previously, conversation intelligence data was automatically deleted according to the retention policy set by the admin in the conversation intelligence settings. By default, data saved into Dataverse does not have an automatic retention policy like this. If you wish to set a retention policy for your conversation intelligence data in Dataverse, you can do so by following this documentation

      For organizations currently using own Azure blob storage: 

      1. Set up Service principal (mandatory)
        To allow conversation intelligence access to your blob storage in a more secure way. See this article to learn more on this setup. 
         

      Opting out of migrating the existing data into Dataverse 

      By default, your existing data will be migrated to Dataverse. If you wish to opt out of the migration, (because your organization is no longer using conversation intelligence or you don’t want to migrate the existing files or insights for example), you will need to send an email, containing your first and last name and the organization ID to this email address: CI-data-migration@microsoft.com before January 31st 2024.  
      The data of organizations which opted-out of the migration will be permanently deleted by April 1st 2024. 

          Frequently asked questions

          Here are some answers for questions you might have on this process: 

          What will happen to my organization’s saved data? 
          The data will be transferred from where it is stored today (Microsoft provided storage) to your organization’s Dataverse database. After verifying the transfer and customer confirmation, the data will be permanently deleted from the previous storage location (data will not be automatically deleted from your Azure blob storage). Note that data older than 90 days will not be migrated. 

          What type of Dataverse storage will be used? 
          Conversation intelligence uses 2 types of Dataverse storage: File storage will be used for storing the recording and transcript files (unless stored in your org’s Azure blob storage), while DB storage will be used for storing the conversation intelligence insights.  

          What are the expected implications of moving the data into Dataverse? 

            Migrating data into your Dataverse will require free Dataverse storage space. See above on how to calculate the required storage space. 

            Who will have access to the transferred data? 

            Out-of-the-box security roles (such as Salesperson and Sales Manager) will automatically receive privileges to the new entities where the data is stored. If your org uses custom security roles, make sure you assign them with the required privileges for the new Dataverse tables as listed below. You can do this prior to the migration of the data. 
            List of new Dataverse entities: 

            • Conversation Action item 
            • Conversation Aggregated Insights 
            • Conversation Comment 
            • Conversation Participant Insights 
            • Conversation Participant Sentiment 
            • Conversation Question 
            • Conversation Segment Sentiment 
            • Conversation Sentiment 
            • Conversation Signal 
            • Conversation Subject 
            • Conversation Summary Suggestion 
            • Conversation System Tag 
            • Conversation Tag 
            • Ocrecording 
            • Recording 
            • SCI Conversation 
            • Sci Environment Settings 
            • Sci User Settings 
            • Transcript 

            Will users in my organization be able to continue using the conversation intelligence app? 

            Once the data is migrated into Dataverse, the conversation intelligence app will no longer work. The aggregated conversation intelligence data will be available through a new Power BI based dashboard. 

            How to opt-out of moving my organization’s existing data into Dataverse? 
            You can opt-out of moving the existing data by sending an email to: CI-data-migration@microsoft.com before January 31st 2024. If you chose to do so, the existing data of your organization which is currently saved in the Microsoft-provided storage will be permanently deleted by April 1st 2024. 

            What’s next? 
            If you don’t choose to opt-out, your organization’s conversation intelligence data will be transferred to Dataverse between February 1st 2024 and March 30th 2024. You will receive an email with a confirmation of successful data migration. After the moves to Dataverse, all new conversation intelligence data will be saved to Dataverse as well. 

            Learn more

            Understand the new conversation intelligence entities in Dataverse 

            The post Prepare your organization for conversation intelligence data migration into Dataverse appeared first on Microsoft Dynamics 365 Blog.

            Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

            Understand Microsoft Shifts settings as an end-user

            Understand Microsoft Shifts settings as an end-user

            This article is contributed. See the original author and article here.

            Frontline managers have gained greater control, on a team-level, over the capabilities offered in Microsoft Shifts.



            With the latest releases now available on the Shifts settings page, we have made updates to improve the end-user experience for frontline manager and workers. The updates are as follows:


             


            Open shifts


            Previously, when the Open Shifts setting was off, frontline managers could create but not publish open shifts. Also, they could view open and assigned shifts listed on their team’s schedule (including when workers are scheduled for time off).



            Now, when the setting is turned off, frontline managers can’t create open shifts and can only view on their team’s schedule the assigned shifts (including scheduled time off).



            See the differences from the past and new experience for frontline managers:


            Open shift updates 2.gif


             


            Time-off requests


            Previously, when the time-off request setting was turned off, frontline managers couldn’t assign time off to their team members; more over, frontline workers couldn’t request time-off.



            Now, when the setting is turned off, frontline managers can continue to assign time off to their team members. However, frontline workers will not have the ability to create time-off requests if this setting remains off.



            Your organization can leverage Shifts as the place where the frontline may view their working and non-working schedules despite not using Shifts as your leave management tool.



            See the new experience for frontline managers:


            Time off requests (after).gif


             


            Open shifts, swap shifts, offer shifts and time-Off requests


            Previously, when any of the request-related setting toggled between on to off, frontline managers couldn’t manage previous requests that were submitted when the setting was on.



            Now, frontline managers can directly manage previous requests on the Requests page while frontline workers can view status and details of their individual requests.


             


            Read more about


            Shifts settings: Manage settings in Shifts – Microsoft Support
            Latest Shifts enhancements: Discover the latest enhancements in Microsoft Shifts – Microsoft Community Hub

            Revolutionizing Demand Planning: Unleashing Cutting-Edge Features in Dynamics 365 Supply Chain Management’s January Update

            Revolutionizing Demand Planning: Unleashing Cutting-Edge Features in Dynamics 365 Supply Chain Management’s January Update

            This article is contributed. See the original author and article here.

            Introduction:

            The start of the new year has brought a wave of exciting enhancements to the Demand Planning module in Dynamics 365 Supply Chain Management. We’re thrilled to introduce you to five groundbreaking features that will redefine the way you approach demand planning. In this blog post, we’ll look into each feature, highlighting their benefits and showcasing live demos hosted by the expert, Anders Girke.

            Feature 1: Edit on Total Level

            The new feature in our January release is the revolutionary “Edit on Total Level” functionality. This empowers planners to expedite their planning workflows through effective edits on a broader scale. Let’s swiftly explore the advantages:

            • Edit on Total Level: Accelerate planning with efficient edits on a larger scale.
            • ? Date Filters: Navigate and analyze data effortlessly.
            • ? Distribute Proportional Over Time: Streamline workflows with proportional changes.
            • ? Allocate Proportional Amongst Dimensions: Optimize precision in planning.

             

            table
            Image: Edit on Total Level

            Watch the video here  Edit on Total Level

            Feature 2: Filter in Transformation

            The second feature in our January release series is “Filter in Transformation.” This powerful tool allows precise data transformation for enhanced what-if analysis and forecasting on a focused dataset. Here are the key benefits:

            • ? Perform What-if forecasts on a filtered sub-set of data
            • ? Filter staging data prior to transformation
            • ? Ensure secure performance
            • ? Experiment with Dimensions to refine your planning

            Witness the possibilities unfold as you perform What-if forecasts, filter staging data, ensure secure performance, and experiment with dimensions to refine your planning. Your demand planning just got a whole lot smarter!

            graphical user interface, application, email
            Image: Filter in Transformation

            Watch the video here: Filter in Transformation

            Feature 3: Comments

            The third installment of our January release series introduces “Comments.” This feature is set to transform collaboration and communication within the demand planning application. Key highlights include:

            • ? Enhanced Communication: Provide detailed explanations for changes, fostering transparency.
            • ? Real-time Collaboration: Facilitate consensus-building among team members.
            • Retrospective Analysis: Analyze changes retrospectively, identifying key decision points.
            • ?️ Organized Communication: Dedicated section for structured and organized discussions.

            Watch a live demo hosted by Anders Girke to see “Comments” in action and discover how it will elevate your team’s collaboration to new heights.

            chart, line chart
            Image: Comments

            Watch the video here: Comments

            Feature 4: System Administrator Role for Demand Planning

            In this release, we introduce the pivotal role of the System Administrator for Demand Planning. This role is responsible for installing the app, assigning roles, managing teams, and overseeing critical operations. Highlights include:

            • ? Role Level Access for Contributors: Empower limited users with the ability to view shared worksheets, create personalized views, and edit data within their permissions.
            • ? Row Level Access Rules: Define conditions for specific tables, columns, and operators for unparalleled flexibility.
            • ? Editing Demand Plans with Flexibility: Highlighting the power of role level access, added experience, and disaggregation in editing demand plans.

            Get a sneak peek into the upcoming February release, emphasizing the balance between limiting filters for optimal performance and ensuring an exceptional user experience.

             

            Image: Row Level Access

            Watch the video here: Role Level Access

            ?How to Get Started?

            Ready to experience these game-changing features? Follow these steps to get started:

            1. Go to Power Platform admin center.
            2. Choose the specific environment to access the details page.
            3. Click on “Dynamics 365 apps” under Resources.
            4. Navigate to the apps list, find the Demand Planning app marked with “Update available” status.
            5. Select the respective row and click on “Update” in the top ribbon.
            a screenshot of a computer screen
            Image: Getting Started

            Watch the video here: Getting Started

            Conclusion

            In conclusion, the recent January release of Dynamics 365 Supply Chain Management Demand Planning has brought forth a wave of transformative features, including “Edit on Total Level,” “Filter in Transformation,” and “Comments,” redefining the landscape for planners with tools that enhance efficiency and collaboration. The incorporation of the System Administrator role, Role Level Access for Contributors, Row Level Access Rules, and advanced security features positions the platform as a robust and secure solution for demand planning needs. With increased flexibility in editing demand plans and promising additions in the upcoming February release, Dynamics 365 is shaping a future of more streamlined and user-friendly demand planning experiences. This release marks a substantial leap forward, promising organizations worldwide a future characterized by smarter and more precise demand planning. As we embrace this evolution in demand planning, Dynamics 365 Supply Chain Management stands as a pioneer, leading the way with innovative features. Stay tuned for ongoing updates and enhancements that will continuously elevate your planning processes to unprecedented heights!


            ?North America Demand Planning Workshop?

            Join us at the forthcoming Demand Planning Workshop, hosted at Microsoft’s state-of-the-art facility – Microsoft in Redmond, WA (98052). This event is tailored to introduce the innovative Demand Planning application to both our valued Customers and Partners.

            ✍ Register here : Demand Planning Workshop

            The post Revolutionizing Demand Planning: Unleashing Cutting-Edge Features in Dynamics 365 Supply Chain Management’s January Update appeared first on Microsoft Dynamics 365 Blog.

            Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

            Expanding Copilot for Microsoft 365 to businesses of all sizes

            Expanding Copilot for Microsoft 365 to businesses of all sizes

            This article is contributed. See the original author and article here.

            We are updating our Microsoft Copilot product line-up with a new Copilot Pro subscription for individuals; expanding Copilot for Microsoft 365 availability to small and medium-sized businesses; and announcing no seat minimum for commercial plans.

            The post Expanding Copilot for Microsoft 365 to businesses of all sizes appeared first on Microsoft 365 Blog.

            Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.