To understand the relevance and importance of American Sign Language (ASL) in a business setting, first, one must understand some commonly misunderstood points. ASL is a unique language with a set of grammar rules and an extensive vocabulary. Also, English is not a requirement to know ASL. If your primary language is ASL, you very well may not understand English. In other words, this assumption is like expecting any given American to be fluent in Russian or another foreign language. They are different languages; it is as simple as that.
What does this mean for you? If you are a business owner with deaf employees, know that although they know ASL, this does not mean they understand English. Some may be surprised to know that this includes writing notes back and forth, emails, employee handbooks, newsletters, closed captions, and even reading lips. Business leaders must accommodate their deaf or hard-of-hearing employees in fulfilling ways.
What should I do? ADA law requires that business owners ensure that communication with people with disabilities is equally effective, as is communicating with someone without a disability. These accommodations may look like having an ASL interpreter for spoken English or an ASL Translator for written English. Also, Managers may hire ASL translating services for company websites and documents.
What are the benefits? At the root of many problems, poor communication causes a significant amount of pressure and discomfort. Making communication a priority in your business has an overwhelming effect. Improved teamwork, camaraderie, respect, productivity, meeting expectations in the workplace, and continued growth may increase. By supplying ASL accessibility for your deaf and hard-of-hearing employees, you can create a productive workspace.