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Final Update: Friday, 05 February 2021 21:32 UTC
We’ve confirmed that all systems are back to normal with no customer impact as of 02/05, 21:16 UTC. Our logs show that the incident started on 02/05, 20:51 UTC and that during the 25 minutes that it took to resolve the issue some customers ingesting telemetry in West US 2 region might have experienced intermittent data latency, data gaps and incorrect alert activation.
-Saika
We’ve confirmed that all systems are back to normal with no customer impact as of 02/05, 21:16 UTC. Our logs show that the incident started on 02/05, 20:51 UTC and that during the 25 minutes that it took to resolve the issue some customers ingesting telemetry in West US 2 region might have experienced intermittent data latency, data gaps and incorrect alert activation.
- Root Cause: The failure was due to issues with one of the backend services.
- Incident Timeline: 20 minutes – 02/05, 20:51 UTC through 02/05, 21:16 UTC
-Saika
Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.
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