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Final Update: Saturday, 03 April 2021 15:32 UTC
We’ve confirmed that all systems are back to normal with no customer impact as of 4/3, 15:00 UTC. Our logs show the incident started on 04/03, 14:30 UTC and that during the 30 minutes that it took to resolve the issue some customers may have experienced intermittent data gaps and incorrect alert activation in UK West region.
-Harshita
We’ve confirmed that all systems are back to normal with no customer impact as of 4/3, 15:00 UTC. Our logs show the incident started on 04/03, 14:30 UTC and that during the 30 minutes that it took to resolve the issue some customers may have experienced intermittent data gaps and incorrect alert activation in UK West region.
- Root Cause: The failure was due to issue in one of our dependent service.
- Incident Timeline: 30 minutes – 04/03, 14:30 UTC through 04/03, 15:00 UTC
-Harshita
Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.
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