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Final Update: Friday, 05 February 2021 09:28 UTC
We’ve confirmed that all systems are back to normal with no customer impact as of 02/05, 08:46 UTC. Our logs show the incident started on 02/05, 06:45 UTC and that during the 2 hours that it took to resolve the issue some customers may have experienced intermittent metric data gaps and incorrect metric alert activation in West Europe region.
-Mohini
We’ve confirmed that all systems are back to normal with no customer impact as of 02/05, 08:46 UTC. Our logs show the incident started on 02/05, 06:45 UTC and that during the 2 hours that it took to resolve the issue some customers may have experienced intermittent metric data gaps and incorrect metric alert activation in West Europe region.
- Root Cause: The failure was due to an issue with one of our dependent service.
- Incident Timeline: 2 Hours & 1 minute – 02/05, 06:45 UTC through 02/05, 08:46 UTC
-Mohini
Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.
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