Our Latest News
New feature: Sign up for Windows known issue email alerts
Today, we're announcing the availability of a much-requested feature for IT administrators planning and deploying Windows feature and quality updates—email alerts! Starting today, you can get notified about Windows known issues documented in the Windows release health...
Intraday insights are deprecated and replaced by real-time analytics reports
Real-time analytics reports provide visibility into the overall support performance of an organization, so supervisors can monitor key operational metrics, make course corrections at the right time, and keep service levels high.Starting Monday, May 1, 2023, we are...
Three lessons learned about the future of cloud security at RSA
Last week, I had the privilege of attending the RSA Conference in San Francisco. RSA is an annual event that brings together professionals across the security industry to discuss the latest trends and challenges in cloud security. The conference provides a platform...
Welcome to the new era of SharePoint and OneDrive in Microsoft 365
Today, we embark on the next chapter for SharePoint and OneDrive. We are excited to share the latest SharePoint innovations that will make it simpler for customers to build compelling and engaging SharePoint sites and pages alongside a refreshed OneDrive experience....
Pandemic Rituals That Are Now Staples in Our Routines
By Marina Khidekel, Chief Content Officer at Thrive Global Throughout our time spent at home during the pandemic, many of us picked up new rituals and habits that helped us stay positive, grounded, and optimistic. We learned new skills, revisited childhood passions,...
Microsoft 365 innovations across AI, payments, and collaboration tools help small and medium businesses grow
From the rise of remote work to the emergence of AI, SMBs are poised to benefit greatly from a new generation of technology to help grow and scale businesses. Read on to learn more about new investments Microsoft is making to help SMBs achieve more than ever before....
Boost the Content Manager Process with Azure OpenAI Service – May 9th 11AM GMT
This session is part of Build AI Powered Solutions with Azure OpenAI Service series, learn more and register for the events here: Build AI powered apps with Azure OpenAI Service. Make sure to complete the Cloud Skills Challenge we have for this...
Using Microsoft Intune for Local Administrator Password Management
As you may have heard; Windows LAPS feature is released to Public Preview in the last week of April. It has support for two main scenarios for backing up local administrator password such as storing passwords in Azure AD and Windows Server AD. It also has...
Microsoft Purview DevOps policies now includes all the typical permissions for SQL support personnel
IT/DevOps personnel need access to database and system metadata so that they can keep critical database systems healthy, performing to expectations and secure. Microsoft Purview DevOps policies, a subset of Microsoft Purview access policies, are specifically designed...
Create and manage cases efficiently with enhanced case forms
Customer service agents in a digital contact center handle multiple customer queries simultaneously and work on several support requests in a day. Often, they might spend extra time creating support cases, catching up on past activities, or performing simple case...
New API for Distributed Order Management fulfillment optimization
IntroductionFrom same-day delivery to social commerce and self-service solutions, the modern-day supply chain is pushing retailers to keep pace with consumer expectations for near-instantaneous, omnichannel service. With Microsoft Dynamics 365 Intelligent Order...
Windows client roadmap update
We realize that a clear Windows client roadmap update helps consumers and organizations with planning their Windows release activities. Today we'll provide a brief update on the latest version of Windows 10, as well as share more on the time frame for the next...
Recent Comments