Our Latest News
Support Parallel Processing for Archive Jobs in Dynamics 365 Finance and Operations
We’re pleased to introduce a new capability for Dynamics 365 Finance and Operations archive with Dataverse long-term retention: parallel processing for archive jobs. This enhancement allows the Archive job scheduler to run multiple archive jobs at the same time,...
A new way of working is taking shape: Frontier Transformation
Work is changing at a structural level. Three forces are converging. The interface layer is shifting to AI assistants. Agents handle workflow orchestration. And an intelligence layer is consolidating information across structured and unstructured sources. Together,...
Powering Frontier Transformation with Copilot and agents
Wave 3 marks a new version of Microsoft 365 Copilot, moving beyond assistance to embedded agentic capabilities. The post Powering Frontier Transformation with Copilot and agents appeared first on Microsoft 365 Blog.
Copilot Cowork: A new way of getting work done
We’re excited to announce Copilot Cowork, the execution layer for Microsoft 365—delegate tasks, coordinate workflows, and stay in control. The post Copilot Cowork: A new way of getting work done appeared first on Microsoft 365 Blog.
Introducing Custom Voice for Dynamics 365 Contact Center
Customer expectations for service interactions continue to rise. They want conversations that are fast, accurate, and increasingly human. Today, we’re excited to announce Custom Voice for Dynamics 365 Contact Center. It’s a major step forward in delivering more...
Expanding global reach with Globalization Studio and new Türkiye localization in Dynamics 365 ERP
Global ERP environments are under increasing pressure. Regulatory requirements continue to evolve, compliance processes are moving to digital channels, and authorities expect structured electronic reporting delivered in prescribed formats and on local timelines. At...
SharePoint at 25: How Microsoft is putting knowledge to work in the AI era
Twenty-five years ago, SharePoint set out to help people share knowledge and work better together, a mission that today operates at extraordinary scale. The post SharePoint at 25: How Microsoft is putting knowledge to work in the AI era appeared first on Microsoft 365...
Building Smarter Observability for Agentic ERP World using Dynamics 365
As enterprise workloads become more agentic, the expectations of ERP systems—and the teams that operate them—are shifting. Batch jobs, workflow orchestration, data import/exports, and background processes are no longer “just” technical plumbing–they are critical...
Forrester studies project more than 100% ROI for enterprises and 16-month payback for midmarket organizations using Dynamics 365 ERP
Enterprise resource planning (ERP) decisions are among the most consequential investments a business can make; shaping how organizations operate, scale, and compete for years to come. Yet many ERP transformations have historically carried risk: high costs, long...
Announcing Desktop Companion App (DCA) support for Dynamics 365 Contact Center Embedded in Third-Party CRMs
We’re excited to introduce Desktop Companion App (DCA) support for Dynamics 365 Contact Center in Embedded mode, delivering lower latency, improved reliability, and resilient voice continuity when Customer Service Reps (CSR) work inside third party (3P) CRM...
Reimagining Secure Customer Interactions with Secure Consult & Transfer
Empowering contact centers to safely handle sensitive, high‑trust customer journeys Delivering secure, compliant, and seamless customer experiences is no longer optional — it’s foundational. Across industries such as financial services, healthcare, and public sector,...
Microsoft Sovereign Cloud adds governance, productivity, and support for large AI models securely running even when completely disconnected
Microsoft Sovereign Cloud's expansion of capabilities includes Azure Local disconnected operations, Microsoft 365 Local disconnected, and Microsoft Foundry addition of large model and modern infrastructure capabilities. The post Microsoft Sovereign Cloud adds...
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