Hiring the right talent has never been more critical—or more complex. In today’s competitive labor market, organizations face rising costs per hire, increasing candidate expectations, and greater pressure to deliver a streamlined, responsive recruiting experience. HR...

Managing employee compensation and benefits effectively is critical for attracting and retaining talent. HR teams often face challenges related to system performance, data management, and giving employees better visibility into their plans. Based on customer feedback...

Today, we’re announcing the first price increase for Dynamics 365 Business Central in more than five years. Since our last pricing update, Business Central has supported our customers’ ambitions with hundreds of new features across finance, analytics, supply chain,...

The next wave of innovation for Microsoft Dynamics 365 and Microsoft Power Platform starts today. This morning, at the Microsoft Business Applications Launch Event, we are officially launching the 2025 release wave 1, a six-month rollout of new and enhanced...

Welcome to the April 2025 release update of unified routing in Dynamics 365 Customer Service and Dynamics 365 Contact Center! This update brings a suite of new features designed to enhance the efficiency and effectiveness of your routing strategies. This post covers...

Today, more than ever, it’s critical for manufacturers and distributors alike to ensure product quality and compliance as new regulations continue to emerge and supply chains are increasingly complex. Dynamics 365 Supply Chain Management offers many out of the box...

Efficient supplier communication is the backbone of successful procurement operations. Yet, many purchasing teams face challenges such as manual processes, delayed responses, and missed opportunities for optimization. Microsoft Dynamics 365 Supplier Communication...

Efficient workload management is essential in customer service environments where diverse customer interactions flow through multiple channels. With advanced prioritization capabilities in Dynamics 365 Contact Center and Dynamics 365 Customer Service, organizations...

Rolling out a new ERP or CRM system is a stressful transformation that can take months or even years to complete if you go it alone. The business process catalog for Dynamics 365 can help you deliver implementation projects faster and with less stress. The business...