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Enabling rapid business model innovation and growth
The COVID-19 pandemic has certainly served as a wake-up call for many businesses. Not only has it highlighted the need for better insights across the entire operational experience, but this global stressor also exposed vulnerabilities in business models and workforce...
What to do if your online order never arrives
Azure Integration Services for Mainframes and Midranges Modernization Partners Survey
As we prepare the Roadmap for Host Integration Server, our Mainframe and Midranges Integration platform and its Azure Logic Apps Connectors, the Azure Integration Services Product Group, is interested on learning how we can assist you supporting your efforts in your...
What proposed FTC updates to the Eyeglass Rule mean for you
Web application routing, Open service mesh and AKS
AKS Web Application Routing with Open Service Mesh AKS product team announced a public preview of Web Application Routing this year. One of the benefits of using this add-on is the simplicity of adding entry point for applications to your...
Learn about an Azure Marketplace offer from MISA partner Tanium
The Microsoft Intelligent Security Association (MISA) is an ecosystem of independent software vendors and managed security service providers that have integrated their solutions to better defend against a world of increasing threats. Learn more about an offer from...
Cisco Releases Security Advisory for IP Phone 7800 and 8800 Series
Official websites use .govA .gov website belongs to an official government organization in the United States. Secure .gov websites use HTTPS A lock () or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure...
Microsoft and Futurum research: Discover insights to create experiences that customers love
90 percent of companies say their existing systems for tracking customer journeys need improvement.In today's customer-centric world, customer data is a critical part of a company's ability to serve up personalized, relevant experiences. Post-sale, data plays an...
New email signature features in Customer Service improve agent productivity
An email signature concludes an email with style, professionalism, and branding. Customer service agents need to use their signature when emailing customers. Each agent has a distinctive style, however, and enforcing a standard pattern can be a challenge. With two new...
Find email templates faster in Customer Service
Templates are a fast and easy way to send consistent, professional, preformatted email messages. They're a time-saving feature that agents loveexcept when they forget the name of a template or have so many that quickly finding the right one becomes a challenge....
CISA Releases Phishing Infographic
Today, CISA published a Phishing Infographic to help protect both organizations and individuals from successful phishing operations. This infographic provides a visual summary of how threat actors execute successful phishing operations. Details include metrics...
Architectural Guidance – Azure Monitor private links with Microsoft Sentinel
Firstly, I would like to thank Benjamin Kovacevic for his help with this article. In this blog post, I will try to simplify one of the confusions and a popular question seen by many organizations around the ability to use private links together with...
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