See what’s next in financial operations from Microsoft Dynamics 365 at Gartner CFO & Finance Executive Conference 2025

See what’s next in financial operations from Microsoft Dynamics 365 at Gartner CFO & Finance Executive Conference 2025

This article is contributed. See the original author and article here.

As finance leaders scale to meet growing business complexity—spanning global entities, evolving regulations, and rising business performance demands—the pressure is on to do more than close the books. Today’s finance organizations must move faster, manage risk more proactively, and adapt dynamically.

That requires more than automation, it demands a new era of ERP. One where systems don’t just record and report, but act, learn, and adapt—where AI agents, embedded in everyday workflows, help finance teams manage complexity, reduce manual effort, and accelerate decision-making.

At Gartner CFO & Finance Executive Conference 2025—taking place at the Gaylord National Resort and Convention Center—we’re showcasing how Microsoft is enabling this shift. Visit our team of technical specialists at Booth #313 and attend our keynote to see how Microsoft is helping finance teams develop and implement AI strategies that align with business goals—without compromising on governance, compliance, or security.

Global-scale financial operations for the modern CFO

As organizations adapt to shifting markets—whether by entering new regions, adjusting product strategies, or responding to evolving regulations—financial operations become more complex. Finance teams are tasked with managing activity across multiple legal entities, currencies, and accounting standards, all while ensuring accuracy, compliance, and transparency. What was once the domain of large multinational companies is now a day-to-day reality for businesses of all sizes. As a result, global-scale financial operations have shifted from being a specialized need within your business systems to a core capability.

This evolving reality is creating a new baseline for finance transformation. Global-scale financial operations are no longer a niche requirement—they’re an operational necessity. Finance teams must support complex processes like consolidation, allocations, revaluation, and compliance across geographies and systems, while maintaining accuracy and transparency.

Microsoft Dynamics 365 Finance provides this foundation with capabilities that include:

  • Multi-entity journal processing from a single experience.
  • Multi-ledger automation to support International Financial Reporting Standards (IFRS), United States Generally Accepted Accounting Principles (US GAAP), and local standards.
  • Cross-entity allocations, revaluations, and close activities.
  • Shared hierarchies for business units, customers, vendors, and financial dimensions.
  • Integrated consolidation and reporting across systems and geographies.

These features help finance organizations simplify complexity and operate with greater agility and precision—without increasing overhead.

Investing in the future of global-scale finance and agentic operations

As business models continue to evolve and financial complexity deepens, Microsoft is making foundational investments to support the next generation of finance operations. Our roadmap for Dynamics 365 Finance focuses on deepening multi-entity and multi-ledger capabilities, accelerating period-end close, and enabling flexible data hierarchies across legal entities, currencies, and accounting standards. Here are a few things we’re investing in:

  • Multi-entity and intercompany operations are often constrained by fragmented processes and manual handoffs across legal entities. A new approach is needed to streamline activity across the organization, reduce duplication, and increase control—all without scaling up effort or cost.
  • Multi-ledger accounting is becoming essential as more companies operate in jurisdictions that require parallel accounting standards. Traditional methods often rely on offline reconciliation or separate systems. We’re investing in ways to maintain compliance and transparency while reducing complexity.
  • Accelerating period-end close remains one of the most persistent challenges for finance teams. Time-consuming reconciliations, disconnected systems, and limited visibility into task status slow down the close. We’re focusing on integrated task orchestration, automation, and embedded intelligence to improve agility and confidence.
  • Flexible data hierarchies are increasingly essential as organizations grow and restructure—they help introduce new business units, financial dimensions, and operational models. We’re evolving to provide more support for shared, adaptable hierarchies across entities and dimensions to improve enterprise-wide reporting, planning agility, and compliance alignment.

At the center of this is a new vision for ERP—one that supports your organization’s shift to a more autonomous enterprise. This model brings together adaptive user experiences, AI agents, and a set of modular, extensible capabilities that can be accessed across applications and workflows. Finance professionals can interact with the system in natural language, receive guided recommendations, and delegate tasks to AI-powered agents embedded directly within their daily workflows. At the same time, these systems are becoming more interoperable—able to connect data, coordinate actions, and deliver outcomes across complex organizational structures.

We’re building financial operations solutions that don’t just keep pace with change, they help you lead it.

From intelligent tools to more autonomous financial operations

While intelligent automation has improved efficiency across finance processes, the next phase of transformation will require more than assistance. This next phase calls for intelligent systems that act with autonomy and help finance teams stay ahead of increasing demands.

Microsoft is delivering both embedded and the ability to build AI agents to support this shift:

  • The Account Reconciliation Agent, embedded in Dynamics 365 Finance, helps automate transaction matching, flag discrepancies, and reduces time spent on period-end close activities. Watch the Account Reconciliation Agent here.
  • The Finance Reconciliation Agent, available in Excel, enables intelligent reconciliation of data sets from across the business using familiar tools. Watch the Finance Reconciliation Agent here.
  • Custom finance agents, built with Microsoft Copilot Studio, allow organizations to design their own agent experiences—supporting processes like allocation modeling, compliance validation, or internal control workflows tailored to their unique operating model.

This approach to AI implementation represents a new layer of the finance IT stack—one that not only reduces manual workload but allows you to use and create agents that work for you to enhances accuracy, accountability, and insight.

Two businesswomen talking at conference table in loft office.

Gartner CFO & Finance Executive Conference 2025

Learn how Microsoft helps finance teams develop and implement AI strategies.

Visit Microsoft at Booth #313

If you’re attending Gartner CFO & Finance Executive Conference 2025, we invite you to connect with us in person.

At Booth #313, you can:

  • See Microsoft’s first-party finance agents in action.
  • Explore how Dynamics 365 is powering global-scale financial operations today.
  • Learn how to build custom agents with Copilot Studio.
  • Hear how Microsoft’s own finance organization is applying these tools to modernize operations.

Join us for our featured session on May 20 at 3:15 PM Eastern Time (UTC – 4) in Potomac B, available on-demand to attendees only:

  • Session title: Unlocking Business Value with AI-Enabled Outcomes
  • Speakers: April Olson (Dynamics 365 Finance), Cory Hrncirik (Modern Finance), Stephanie Dart (Product Marketing)
  • What to expect: Learn how Microsoft is applying cutting-edge AI to transform finance operations—from reconciliation and forecasting to policy guidance and close review. We’ll share practical examples from our own finance organization, highlight new agent capabilities, and offer guidance on how to begin implementing agent-based automation in your own enterprise.

Whether your finance team supports 10 legal entities or hundreds, the tools to manage complexity, enhance insight, and drive transformation are available now.

Let us show you what’s next in financial and agentic operations, and how Microsoft can help you lead the way.

The post See what’s next in financial operations from Microsoft Dynamics 365 at Gartner CFO & Finance Executive Conference 2025 appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

Public Preview: Recruiting Add-on with AI & Scheduling Capabilities Now Available in Dynamics 365 Human Resources 

Public Preview: Recruiting Add-on with AI & Scheduling Capabilities Now Available in Dynamics 365 Human Resources 

This article is contributed. See the original author and article here.

Hiring the right talent has never been more critical—or more complex. In today’s competitive labor market, organizations face rising costs per hire, increasing candidate expectations, and greater pressure to deliver a streamlined, responsive recruiting experience. HR leaders need tools that reduce administrative overhead, provide intelligent automation, and help them compete for top talent. 

IT plays a vital role in enabling these outcomes by delivering secure, scalable, and integrated HR technology. With the public preview of the Dynamics 365 Human Resources Recruiting add-on, IT administrators can now empower HR teams with a modern recruiting experience—built on Microsoft’s Power Platform and enhanced by AI and Microsoft 365 integration. 

Key Features Now Available in Public Preview 

The Recruiting add-on provides a structured platform for sourcing, interviewing, and evaluating candidates across multiple job opportunities. Designed to improve collaboration between recruiters, hiring managers, and candidates, the new experience includes: 

  • Outlook-integrated scheduling
  • Check availability of interview panel members and candidates. 
  • Share interview time slots and automatically send meeting invites. 
  • Conduct interviews and collect feedback within Microsoft Teams. 
  • AI-enhanced resume processing
  • Upload resumes in bulk and automatically generates candidate profiles. 
  • Candidates can upload their resumes and receive suggested interview slots via email. 

These features are available as part of the Recruiting add-on (Preview), which runs as a model-driven Power App integrated with Microsoft Teams, Outlook, and Dataverse. 

A screenshot of a computer
A screenshot of a computer
A screenshot of a computer

Architecture Highlights 

For IT administrators and architects, the Recruiting add-on offers a familiar and manageable footprint within your Microsoft ecosystem: 

  • Built on Power Platform: Leverages Power Apps, Dataverse, and Power Automate for extensibility, automation, and data integration. 
  • Native Microsoft 365 integration: Schedules interviews through Outlook, runs meetings in Teams, and stores feedback securely. 
  • AI-first experience: Reduces manual effort with resume parsing creation powered by Microsoft Copilot. 

IT Admin Considerations 

To deploy the Recruiting add-on, administrators should: 

  1. Install the Recruiting app from Microsoft AppSource. 
  1. Enable the preview feature in the Feature Management workspace in Dynamics 365 Finance. 
  1. Configure HR parameters to activate the Recruiting experience and Copilot capabilities. 
  1. Set up Power Automate flows to enable email notifications, job posting approvals, and status tracking. 

Documentation and setup guidance is available here: Set up the Recruiting add-on 

Get Started 

The Dynamics 365 Human Resources Recruiting add-on with AI capabilities is now available in public preview. We encourage IT and HR teams to collaborate on deploying the experience in test environments and preparing for broader rollout. 

Install the Recruiting add-on 

Set up interview scheduling 

Set up the Bulk resume upload 

The post Public Preview: Recruiting Add-on with AI & Scheduling Capabilities Now Available in Dynamics 365 Human Resources  appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

Empowering multi-agent apps with the open Agent2Agent (A2A) protocol

Empowering multi-agent apps with the open Agent2Agent (A2A) protocol

This article is contributed. See the original author and article here.

We’re announcing support for Agent2Agent (A2A) interoperability in Azure AI Foundry and Microsoft Copilot Studio.

The post Empowering multi-agent apps with the open Agent2Agent (A2A) protocol appeared first on Microsoft 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

HR Features Improve Compensation and Benefits Management

HR Features Improve Compensation and Benefits Management

This article is contributed. See the original author and article here.

Managing employee compensation and benefits effectively is critical for attracting and retaining talent. HR teams often face challenges related to system performance, data management, and giving employees better visibility into their plans. Based on customer feedback and a focus on optimizing HR processes, we’re excited to introduce four enhancements in Dynamics 365 Human Resources. We designed these updates to streamline compensation management, improve benefits processing performance, and empower employees with more self-service capabilities.

Feature Details

Until now, variable compensation plans in Dynamics 365 Human Resources could only be linked to employees directly. With the update, you can now associate variable plan awards and enrollments to an employee’s position.

This makes it easier for HR teams to manage compensation aligned to job roles, improving accuracy and scalability—especially for organizations with position-based structures.

Tip: Enable the feature “Ability to link variable pay to position” in Feature Management to use it.

A screenshot of a computer

AI-generated content may be incorrect.

2. Clean Up Benefits Eligibility Process Results

Over time, Benefits eligibility processing results can accumulate, causing system slowdowns and timeout errors. To address this, we have introduced a cleanup batch job that allows customers to periodically delete older process results.

Now, with the Clean up benefits eligibility process results job, quickly define how old records must be before removal, helping maintain system performance and avoiding issues like “Cannot select a record in Benefit eligibility process result.”

Tip: Set up a recurring batch job to automatically clean up old records based on your organization’s data retention needs.

A screenshot of a computer screen

3. Employee Start Date Filtering for Benefits Eligibility Processing

Managing eligibility for a large workforce often means needing more control over who gets processed. To help with this, we have added an Employee Start Date field group to the Benefits Eligibility Processing batch job.

HR teams can now specify a From and To date to include only employees whose start dates fall within a certain range. This improves performance by reducing the number of records processed and allows for more targeted eligibility runs.

  • From date: Record processing starts from the employee’s start date.
  • To date: Record processing goes up to the employee’s start date.

Tip: Use this filter when processing eligibility during specific hiring periods or when onboarding seasonal employees.

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AI-generated content may be incorrect.

4. My benefit plans

Employees want transparency and easy access to their benefits information. To support this, we have introduced the new My Benefit Plans tile in Employee Self-Service (ESS).

Employees now view their elected benefits, along with associated dependents and beneficiaries—both for the current and previous benefit periods—all in one place. This empowers employees to better understand their coverage and reduces the need for HR teams to manually answer basic benefits questions.

Tip: Make sure to enable the Benefits Management feature to use the My Benefit Plans tile.

A screenshot of a computer

AI-generated content may be incorrect.

Call to Action

These enhancements in Dynamics 365 Human Resources are designed to help HR teams work more efficiently, keep systems running smoothly, and empower employees with greater self-service access.

Start taking advantage of these new compensation and benefits features today!

Enable the relevant features through Feature Management, explore the capabilities in your environment, and check out our latest release notes for additional details and docs:

Employees select plans by using Employee self service (optional) – Human Resources | Dynamics 365 | Microsoft Learn

Process enrollment eligibility – Human Resources | Dynamics 365 | Microsoft Learn

Enroll an employee in a variable compensation plan – Human Resources | Dynamics 365 | Microsoft Learn

We’d love your feedback to help shape future updates—please share your thoughts!

The post HR Features Improve Compensation and Benefits Management appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

New Microsoft Dynamics 365 Business Central pricing effective October 2025

New Microsoft Dynamics 365 Business Central pricing effective October 2025

This article is contributed. See the original author and article here.

Today, we’re announcing the first price increase for Dynamics 365 Business Central in more than five years. Since our last pricing update, Business Central has supported our customers’ ambitions with hundreds of new features across finance, analytics, supply chain, manufacturing, and beyond. And each year, we release new structural and functional updates, all with the goal of helping small- and medium-sized businesses manage end-to-end business processes on a single, powerful platform.

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Microsoft Copilot in Business Central

Perform day-to-day work with the assistance of cutting-edge AI by your side.

While a lot has changed over the years, our mission with Business Central remains the same: help our customers scale operations without compromise. We’ve delivered on this through key product enhancements, including:

In addition to the value that we’ve added to the product thus far, we want to help ensure that our updated pricing offers even more benefits for our customers. To coincide with the price increase, we are increasing the storage entitlement included with each per user license.

The changes will be effective October 1, 2025, and the products will be priced comparably across different currencies. Business Central will be available for purchase at its current price before October 1, 2025.

Below, you will find the list of online products for which prices are being updated, as well as the increased storage allocation.1

Product Price (USD) and storage before October 1, 2025 Price (USD) and storage as of October 1, 20252
Dynamics 365 Business Central Essentials $70/month with 2GB storage $80/month with 3GB storage
Dynamics 365 Business Central Premium $100/month with 3GB storage $110/month with 5GB storage
Dynamics 365 Business Central Device $40/month with 1GB storage $45/month with 1.5GB storage

The updated prices apply to new subscriptions and to existing subscriptions upon their first renewal on or after October 1, 2025.

Be sure to explore the release details for Business Central to see the many new features recently released, and the Microsoft Dynamics 365 and Microsoft Power Platform release planner to check out those that are planned for release in upcoming months.


Notes:

1 Prices (and storage, where applicable) are per user, per month (or per device, per month where noted). 
2 Prices shown are for informational purposes only and may not be reflective of actual list prices due to currency, country, region, and variant factors. Contact a Microsoft partner for additional information on pricing. Pricing in currencies other than US dollars will also vary for any Microsoft currency conversion rate adjustments that occur prior to October 1, 2025, if any.

The post New Microsoft Dynamics 365 Business Central pricing effective October 2025 appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.