Businesses are moving away from rigid and monolithic solutions towards agile business applications that can be deployed quickly, integrated seamlessly with other existing systems, and can collect and unify extensive amounts of data from various touchpoints unlocking siloed data. According to Forrester, siloed data inhibits organizations from creating a comprehensive profile of customer needs, a challenge for 44 percent¹ of retail decision-makers.

To drive better personalization, organizations also need to create a single view of their orders across all engagement channels. Propelling this shift is the realization by business leaders that they can leverage best-of-breed applications to avoid costly and time-consuming rip and replace business processes while still achieving the same objectives.

Last month we announced the general availability of Microsoft Dynamics 365 Intelligent Order Management, a solution that enables businesses to accelerate agility by leveraging easy-to-deploy out-of-the-box connectors within a low-code or no-code environment. This month, we are pleased to share several integrations and enhancements that further expand the capabilities of Dynamics 365 Intelligent Order Management.

Learn more: Dynamics 365 Intelligent Order Management is now generally available

Rapidly scale with partner connectors

McKinsey² recently interviewed 60 senior supply-chain executives from across industries and geographies. 85 percent of respondents reported that they struggled with inefficient digital technologies to address logistic disruptions, shortages of parts and materials, and sudden swings in demand caused by the COVID-19 pandemic. designed to allow businesses to rapidly scale with out-of-box, pre-built partner connectors to e-commerce platforms, fulfillment services, delivery partners, and other back-office systems. Through our growing ecosystem of partners, we provide companies with new levels of agility by seamlessly integrating with other best-of-breed solutions.

Some of the order intake systems that Intelligent Order Management offers pre-built connectors are Orderful and BigCommerce. BigCommerce is a cloud-based e-commerce SaaS platform, and Orderful is a cloud-based electronic data interchange (EDI) platform that allows enterprises to integrate EDI transactions from Orderful’s network. These new order intake sources enable more nimble operations, allowing businesses to capitalize on new opportunities faster by accepting orders from anywhere.

Another integration that we are proud to announce is with ShipStation. ShipStation is a web-based e-commerce shipping platform that helps merchants quickly generate shipping labels for their online orders. By integrating ShipStation with the Intelligent Order Management platform, users can bring all their carriers and order sources together within one unified solution.

Finally, Intelligent Order Management users can now connect to Avalara, an automated tax compliance solution that determines order tax rates based on geolocation and product classification, and also Flexe, a cloud-based platform that unifies warehouse sourcing and streamlines material handling operations.

By adding these pre-built partner connectors to Intelligent Order Management, our solution provides a foundation for businesses to build agility and resiliency into their order management processes and free themselves from legacy and inefficient digital technologies.

Learn more: Intelligent Order Management partners with leading service providers to optimize order management

Accelerate time to market

Organizations can no longer afford to be rigid and reactive, and the push is for flexible, adaptable, and agile architecture. A survey conducted by McKinsey showed that highly successful agile transformations typically delivered around 30 percent gains in efficiency, customer satisfaction, employee engagement, and operational performance, making the organization 5 to 10 times faster and turbocharging innovation.

Thanks to our partnership with ShipStation, Intelligent Order Management now saves users time with the capability to print shipping labels directly from its own application.

We are also making updates to system functionality such as adding internal to external ID transformation. With internal to external ID transformation, users can establish different mappings with different providers. For example, a user can map different names for the same product or SKU from an e-commerce system, such as BigCommerce, to Intelligent Order Management. This type of internal to external ID mapping is critical because Intelligent Order Management is used in complex order environments where data is communicated between many internal and external systems.

We have also added localized Business Event definitions and Provider definition metadata to localizations. The updates to localization also extended localization beyond English to the following languages: Arabic, Danish, Dutch, German, Italian, Japanese, and Spanish.

Additionally, users will now enjoy an enriched Power BI architecture including a set of dashboards embedded into the user interface that is based on Microsoft Power BI technology. The Power BI dashboards provide longer-range insights into the order and fulfillment data that is moving through the app.

Improve order accuracy with fulfillment insights

According to a recent “final mile” survey by Gartner, just 18 percent of organizations report fulfillment accuracy rates of 95 percent or better⁴. At Microsoft, we believe that digital solutions are a promising path to improving this key performance indicator, and our new Order insights dashboard can help companies do exactly that.

The order insights dashboard (shown above) provides in-depth visibility into aggregated order fulfillment activities flowing through Intelligent Order Management. From a single screen, users can quickly review key performance indicators such as Lines per order on average, Order count, Number of order lines, and Orders past due. Users can also see performance metrics of individual providers, and if there is an issue, they can drill down into the provider’s details to learn more.

Within the Insights menu, we have also introduced different dashboard views to provide users with the whole picture of what is happening with an order. For example, the Daily Events dashboard gives users an overview of any failed order orchestration steps, flagging them to help in the decision-making process.

Learn more in our recent webinar: Turn Order Fulfillment into a Competitive Advantage

What’s next?

As businesses continue to improve their ability to quickly adapt to changing demands, they must rely on flexible solutions like Dynamics 365 Intelligent Order Management that seamlessly integrate with other best-of-breed applications. By providing organizations with the ability to scale rapidly, go to market faster, and improve order accuracy with fulfillment insights, we are enabling businesses to increase organizational agility.

If you are interested in seeing how these features can work for your organization, you can get started today with a free Dynamics 365 Intelligent Order Management trial.

¹A Forrester Consulting Thought Leadership Paper Commissioned by Microsoft. The Digital Commerce Imperative. January 2021.

² McKinsey, Resetting supply chains for the next normal. July 2020 | Article. By Knut Alicke, Richa Gupta, and Vera Trautwein.

³McKinsey, The impact of agility: How to shape your organization to compete. May 25, 2021 | Survey. By By Wouter Aghina, Christopher Handscomb, Olli Salo, and Shail Thaker.

⁴Gartner, Top Trends in Retail Digital Transformation and Innovation for 2021. 5 February 2021. By Kelsie Marian, Miriam Burt, Max Hammond, Hanna Karki, Robert Hetu, Sandeep Unni.

GARTNER is a registered trademark and service mark of the Gartner Inc., in the U.S. and internationally and is used herein with permission. All rights reserved.

The post Dynamics 365 Intelligent Order Management accelerates adaptability appeared first on Microsoft Dynamics 365 Blog.

For organizations to thrive in the modern environment, they need to innovate, and innovation takes time. Leaders that expect teams to be innovative without creating time for the innovation process will likely be disappointed by the results. But how can teams deliver more with less? One possible opportunity for finance leaders is to leverage intelligent automation and other emerging technologies.

It’s widely accepted that intelligent automation can improve efficiency, reduce costs, and improve productivity. It can also increase team member engagement and satisfaction. However, what’s often overlooked is the broader impact on innovation. With less time spent on manual tasks, employees can reinvest their energy into work that requires more creativity and critical thinking. Adopting intelligent automation and emerging technology now allows forward-thinking finance leaders to remain competitive amidst today’s complex challenges.

Meet rising expectations

As business complexity rises, organizations increasingly turn to their senior finance leaders for strategic direction and to drive business transformation. Chief financial officers (CFOs) play significant roles in companies’ transformation efforts, and the transformations demand expanded support from finance.

As these expectations continue to rise for finance leaders, they must look for opportunities to leverage technology, such as AI-driven insights, to enhance financial decision-making within their organizations. Moreover, by projecting future outcomes, organizations can make more informed decisions today. Microsoft Dynamics 365 Finance is helping leading organizations in these efforts and paving the way for innovation in the process.

Take advantage of emerging technologies

To meet the demands of modern business, many finance teams are turning to emerging technologies, such as intelligent automation, AI, and machine learning, to help streamline processes, improve accuracy, and maximize compliance. Much of finance operations can be fully or partially automated using currently available technologies. It follows that leaders’ who embrace emerging technologies to automate finance operations can free up significant resources in their organizations to focus on strategic leadership and innovation.

Indeed, financial institutions surveyed by Statista who are already using AI reported reduced operational costs, increased data-driven decision making, and even improved customer satisfaction. Internally, these institutions also saw benefits like reducing team member workload.¹

Despite the benefits, the adoption of AI technologies remains low. A potential reason for the low adoption rate is that AI is seen as more complicated and has a less proven use case, unlike other emerging technologies such as the cloud. In financial firms, significantly fewer used AI-driven technologies than cloud-based platforms.

Considering AI’s reported and potential benefits alongside its lower adoption rate, the case can be made that finance leaders who leverage this technology now can do more than free up time for team members to focus on innovation. They can also create a strategic advantage for their organization in the short term.

With so much to gain, let’s look at a few specific examples of where organizations can leverage AI to increase efficiency and improve competitive advantage.

Accounts receivable

Organizations often find it difficult to predict when a customer will pay their invoices. This situation can lead to less accurate cash flow forecasts, collections processes that are started too late, and orders released to customers who may default on their payment.

Compounding the problem is the fact that cash collection is generally a reactive process. All too often, managers are stuck with rising receivables and manual data entry. It’s why many people are still pulling data from their enterprise resource planning (ERP) into Excel spreadsheets a process that quickly eats through valuable time. Therefore, the ability to shift towards a proactive, intelligent approach to cash collection is invaluable.

For example, in Dynamics 365 Finance, it’s now possible to develop a prediction model to manage accounts receivable with AI-driven technologies. In this scenario, an AI model predicts which customers are likely to pay on time, which are not, and even provides a margin of error to consider. Organizations can use predictions in this way to create collection strategies to enable intelligent automations. This enables finance leaders to proactively encourage customers to pay ahead of time or develop new strategies and systems to make payments more manageable. Leveraging an automated, AI-based prediction model also means more time for employees to focus on higher-level problem solving, planning, or customer service.

Ultimately, a proactive, automated collections process enables teams to improve margins and efficiency while reducing risk and late payments.

Cash flow forecasting

Traditional cash flow forecasting can be tedious and problematic. For example, data often gets stuck in siloes, leaving people with complex Excel spreadsheets that are disconnected, time-consuming, and error-prone. It can also be hard to develop and deploy models when cash flow forecasting is based on institutional knowledge. And when it comes to measuring performance and accuracy, excel spreadsheets often fall short.

At Microsoft, we have built an intelligent cash flow solution that uses AI and machine learning. This new solution allows users to first integrate data from external systems to Dynamics 365 Finance using the data import and export framework. Then, users can create a forecast of cash flow and cash positions based on customer payment predictions as well as bank balance and time series forecasting. The system also allows users to save cash flow forecasts and then measure forecast performance when the financials have been realized.

Learn more in our recent webinar: Optimize financial operations with AI-infused processes.

Dynamics 365 Finance

Dynamics 365 Finance is a financial management suite that enables enterprise organizations to monitor the performance of their global financial operations in real-time, predict future outcomes, and make data-driven decisions to drive growth. If your organization is looking for ways to leverage automation and AI, Dynamics 365 Finance can help to unify your data and automate your business processes.

You can learn more about how Dynamics 365 Finance can enable your organization to improve efficiency and quality with AI-infused finance processes in our recent “Improve efficiency and quality with AI-infused finance processes” blog or get started today with a Dynamics 365 demo or free trial.

1- “Benefits from adoption of AI in financial services sector worldwide 2020, by region”, F. Norrestad, Statista, Jun. 28, 2021.

The post How finance leaders can leverage intelligent automation to unleash innovation appeared first on Microsoft Dynamics 365 Blog.

The Field Service (Dynamics 365) mobile app helps frontline workers stay connected to essential information while out in the field. Frontline workers use the mobile app to view schedules, record notes, and examine customer, work order, and asset information.

Download the training module, Field Service (Dynamics 365) mobile app in a day, to learn how to set up, use, and configure the Field Service (Dynamics 365) mobile app. This self-paced, on-demand training is a step-by-step guide through exercises based on business scenarios from real customers.

What you’ll learn

After completing the online training module, which can be completed in about four hours, you will be able to:

• Download and sign in to the mobile app and interact with Dynamics 365 Field Service information like bookings and work orders.
• Perform common configurations like editing the tables, forms, views, and columns displayed in the mobile app. Set up “offline first” synchronization so the mobile app works without internet access.
• Perform more advanced configurations and customizations like location tracking, push notifications, barcode scanning, and mobile workflows to accommodate more business requirements and processes.
• Learn best practices to implement the Field Service (Dynamics 365) mobile app, including migrating from the previous mobile app.

What you’ll need

To complete the “Field Service (Dynamics 365) mobile app in a day” training, you will need:

• Internet connection
• PC computer or laptop
• Android or iOS mobile phone or tablet

No prior experience is needed. The module starts with setting up a new Dynamics 365 Field Service environment from scratch and builds from there. If you are already using Dynamics 365 Field Service, you can use your existing environment.

More about the Field Service (Dynamics 365) mobile app

The Field Service (Dynamics 365) mobile app is a model-driven app built on Microsoft Power Platformthat is optimized for mobile interfaces. This means the process to manage, configure, customize, and upgrade the mobile app is the same process as it is for other web-based Dynamics 365 apps. It also means the mobile app uses Microsoft Power Platform functions and leverages new platform capabilities.

Next steps

To begin your self-paced tutorial, download the training module Field Service (Dynamics 365) mobile app in a day.

• Blog: 5 tips for implementing the Field Service (Dynamics 365) mobile app
• Playbook: Download the Field Service (Dynamics 365) mobile adoption playbook
• Documentation: Field Service (Dynamics 365) mobile app product documentation
• Watch: Field Service (Dynamics 365) mobile app videos
• Microsoft Certification: Dynamics 365 Field Service Functional Consultant Associate

The post Download the training module for Field Service (Dynamics 365) mobile app appeared first on Microsoft Dynamics 365 Blog.

Data is everywhere, data is decision making power

The emergence of data is changing the way organizations do business. From our mobile devices to our machinery, everyday activities and interactions create trillions of data points generated by inanimate objects. Unfortunately, data is often stored across disparate systems depriving organizations of access to valuable information and connected insights. To keep up with today’s fast-paced data hierarchy, organizations must rely on solutions that effectively integrate data to derive important business insights, empower frontline workers to make data-driven decisions, and streamline operational efficiency.

Break down information siloes with Microsoft Dynamics 365 Guides, HoloLens 2, and Power Apps

Infusing Power Apps with Dynamics 365 Guides and HoloLens 2 has enabled organizations to give their frontline workers step-by-step holographic instructions while also bringing critical, connected data into view. Using Power Apps, you can connect to your business data stored in on-premises data sources and rapidly build customizable workflows for your unique operational processes.

With Power Apps, you can embed your apps directly into Dynamics 365 Guides, displayed on HoloLens 2. Embedding Power Apps apps into Dynamics 365 Guides enables you to:

• Create and trigger automated workflows based on captured asset data to simplify business processes seamlessly.
• Develop issue reports, incorporated into your existing workflow within Dynamics 365 Guides.
• Report issues directly within the workflow in a non-disruptive and efficient way.
• Understand historical data and relevant insights.

An example of Issue Reporting integrated into Dynamics 365 Guides using Power Apps

Additionally, using Dynamics 365 Guides PC authoring, you can add a website link or directly link to Power Apps apps in your guides, making the opportunities endless for content linking and quick access to resources such as reference manuals, interactive quizzes, or parts re-ordering systems, or an app that provides the latest status of IoT sensors. This feature enables authors to create a seamless workflow for operators so that there is no need to switch from the workflow to access outside documentation as the information is displayed seamlessly in the line of sight.

It doesn’t end there. By integrating Power Apps with Dynamics 365 Remote Assist, you can ensure your operators are connected to apps when performing tasks on the go. Simply connect to Power Apps via your Microsoft Edge browser to access Remote Assist Helper to manage your tasks, apps, and documentation with a remote expert.

An example of adding in Website link using the Step Editor pane.

To view, edit, or delete the link, right-click the Website link button in the Step Editor pane and then select the appropriate command.

Auger Groupe Conseil uses Power Apps with Dynamics 365 Guides

Auger Groupe Conseil is a firm specializing in industrial process engineering, with a focus on helping organizations accomplish “Industry 4.0” procedural updates. On a recent client visit at Kruger Paper Inc., Auger Groupe Conseil recognized the opportunity to unify vast amounts of unused data stored across disparate sources with Power Apps with Dynamics 365 Guides.

Using the Power Apps connector in Dynamics 365 Guides, Auger Groupe Conseil was able to bring all of this unused data to their employees in real-time on the shop floor. With the Power Apps connector, the organization was able to take the Dynamics 365 Guides solution a step further by customizing workflows, submitting issue reports, and making optimal adjustments live in their real work environment. The customizable workflows let them create what they need within a workflow, for example, an alert or a report. Overall, this low-code, versatile solution has enabled their organization to effectively maximize their operations and employee performance.

“We realized that all these companies have an enormous amount of data sources and the best way to bring all this data to the employee is to use Power Apps in Guides. Power Apps allows you to customize any workflow.” Alan Marchand, IT Director at Auger Groupe Conseil, in charge of solutions architecture.

Get started

• Want to learn more? Learn how Kruger boosts employee productivity in factories using HoloLens 2 and Dynamics 365. Watch the “How Kruger uses Dynamics 365 Guides and HoloLens 2 to transform their operations” video.
• Ready to empower your frontline employees? Read more about Dynamics 365 Guides capabilities and get your questions answered using our Dynamics 365 Guides documentation.
• Try the 30-day free trial of Dynamics 365 Guides.
• Take the Work with Dynamics 365 Guides learning path.

The post Power Apps and Dynamics 365 Guides brings data to frontline workers appeared first on Microsoft Dynamics 365 Blog.

Lead routingthe process of distributing incoming leads among sales repscan be simple or complex. If you have sophisticated requirements for making those lead assignments, review these tips for using the standard seller information and dynamic matching to streamline rule configuration in the Sales Premium for Dynamics 365 Sales.

A simple approach to lead routing is to make a list of all your sales reps, and then assign each new lead to the next seller in sequence (round robin) or based on availability (load balancing). This can be achieved by using the assignment rule shown in the following screenshot. This configuration will assign all the leads that are part of the segment Leads from web to sellers in a round-robin way.

More sophisticated requirements can also be configured by using the lead assignment rules. The rules can identify the most appropriate seller based on the fields of incoming leads. Seller availability and capacity can also be considered in the rule. The following two options are available to select sellers:

• Use existing fields from seller records in Dynamics 365.
• Use seller attributes defined for assignment rules. More information:Manage seller attributes

Using the first option to manage lead distribution is simpler in terms of onboarding and management because it uses the seller information that already exists in Dynamics 365. The following example shows a rule to assign leads to sellers who are based out of Seattle:

Dynamic matching eliminates manual rulesetting

Dynamic matching reduces the effort of having to write and maintain multiple static rules for each permutation and combination of values. Suppose we want to distribute leads based on country. For example, we can have leads from the United States assigned to any seller focused on US clients and leads from India assigned to any seller focused on India.

If we try to create static rules for each assignment by country, we’d need as many rules as countries. If the organization is serving 150 countries, we might need to create 150 static rules. If we wanted to use more attributes, such as Zip Code and currency, the rule count would multiply exponentially. A simpler approach is to use the dynamic match capability. In the scenario described above, where leads are assigned to sellers based on country, we can have a single rule as follows:

Here, the rule will check the country of the lead (Lead.Country) and match it with seller’s country. When there is an exact match, the lead is assigned to the appropriate seller.

Note: Country as used here is a global option set defined for both lead and system user entities. You could instead use the look up mechanism to find a match. In this way, you can use any string type of field (a single line of text). However, the string type of lead field will need a logical name on the right side as shown in the screenshot below:

ZIP/Postal Code as selected for the first field, on the left side, refers to a system user field that needs to match with the lead field called address_1_postalcode, which is the logical name for the field ZIP/Postal Code in Lead.

Bulk import of user fields for lead assignment

Once the admin identifies the relevant lead and user fields for lead assignment, the challenge can be to populate the user fields that will be used in lead routing.This can be done by the sales manager using a CSV file. The file is reviewed, and then imported in bulk as shown in How to import data.

Rule management

Here’s a scenario in which an organization would like to route leads based on a few parameters:country (option set), Zip Code(string), and currency (look up). If all the three parameters match with seller, lead should be routed to that seller, otherwise it should try to match the country only.In this scenario, we can have two assignment rules in the following evaluation order (rules get evaluated in the order specified):

• The first rule matches on all three parameters (country, Zip Code, and currency).
• The second rule matches based on country.

Configuration for the rule to match country, Zip Code, and currency:

Configuration for the rule that finds a match only based on country:

Note that these scenarios simply depend on the user information that is entered into the system whenever a new seller is added. The new seller can begin to get leads right away, as long as all the routing-relevant fields are populated as part of onboarding.

Next steps

For more information on how to manage assignment rules for lead routing, review the documentation.

The post Route leads with dynamic assignment rules appeared first on Microsoft Dynamics 365 Blog.

In the media and entertainment industry, production timelines continue to accelerate, file sizes continue to grow, and remote workflows have become the norm.

Content creators must scale and accelerate their production workflows to meet ever-increasing audience demands for personalization, immediacy, and choice. At the same time, media and entertainment organizations must look for every opportunity to reduce cost, better manage and monetize assets, and enable collaboration and productivity across their production and post-production teamsall while maintaining the security of their high-value creative IP.

The Dynamics 365 media and entertainment accelerator empowers partners and developers serving the media industry to adopt cloud workflows to address these challenges. Our 2.0 release with enhanced features and expanded data model is now generally available.

First introduced in July 2020, the Dynamics 365 media and entertainment accelerator enables organizations todevelop and deploy their own business applications for quick access to data insights and new workplace automation. It builds on Common Data Model and Microsoft Power Platform, and includes sample code and various industry-specific customizations to support media and entertainment applications and business logic.

Version 1.0 of the media and entertainment accelerator included a data model with entities and attributes centered on the theme of fan and guest engagement. These are used when building new applications to drive guest experiences and sales workflows, and to support broad data collection and analysis. The accelerator allows ISV partners and developers working in Microsoft Power Platform to add media-specific data entities, sample user interface forms and canvas apps, and business flows that could be used for:

• Event and physical venue management.
• Sports management.
• Ticketing and advertising sales.
• Media sponsorships.
• Guest interactions, such as automating event registrations, creating and managing new loyalty programs, or tracking guest preferences.

Enhanced live, hybrid, and virtual events with Microsoft Power Apps portals and Microsoft Teams integrations

In the 2.0 release, Microsoft has expanded the media data model and code samples that ship with the accelerator to incorporate support for the industry’s recent shift to hosted online and hybrid live events. Microsoft Teams API integration has been added so event producers can easily create schedules, and support live events and broadcasts, virtual conferences and seminars, remote press conferences and briefings, or even sports matches or league activities where guest plan to participate through Microsoft Teams. A sample events and venues model-driven application has been added to enable these capabilities. Microsoft has also included a Power Apps portals template so event producers can launch their own fan-facing web sites to promote events, register guests for upcoming live events, and allow registrants to RSVP for activities. They can even join a live event in progress such as a sports game, symposium, or music concert directly and without the need for a separate Microsoft Teams client.

Accelerate the development of apps for cloud-based content production workflows

What’s more, in the 2.0 release we have added a content production management solution that addresses the needs of creative production houses, advertising agencies, special effects houses, and television and motion picture studios.

The content production management solution adds 15 data entities to the media data model from studios, shows, episodes, and seasons to production assets, video and audio tracks, and descriptive and AI-generated metadata. The accelerator includes sample user interfaces, dashboards, and automated business flows to assist with the rapid development of online applications that can be used for optimized collaboration and productivity throughout the creative process.

These elements enable the development applications that address most of today’s collaborative cloud-based production and post-production workflows by using Microsoft Power Automate for:

• Adding data and processes for managing access and asset sharing.
• Improved searching capabilities.
• Relational asset management.
• Automation of common functions, such as:
  • Asset uploads
  • Archiving
  • Tagging and discovery
  • Distribution
  • Quality control

As described by Harry Grinling, founder and CEO of Support Partners, “The new capabilities of the Microsoft Dynamics 365 Media and Entertainment Accelerator will allow us to rapidly extend our solution portfolio for cloud-enabled archiving, asset management, and remote collaboration. The combination of this latest release of the accelerator and our tried-and-tested production frameworks will help make the migration of workflows to the cloud frictionless for our global roster of media and entertainment customers.” Support Partners is a Microsoft ISV partner that designs, deploys, and supports innovation in the cloud.

Mark Keller, head of strategy and innovation at WPP, added “We are really excited to collaborate with Microsoft and see huge potential and massive scalability with the Content Production features of the M&E Accelerator for building and expanding new virtual studio offerings for our clients.” WPP is one of the world’s largest advertising agencies, operating in 110 countries, and leverages Microsoft technology to build customized solutions for their brand clients.

Next steps

Get started right away with a test drive of the latest release of the Dynamics 365 media and entertainment accelerator on AppSource. You can interact with a preconfigured test drive environment that demonstrates key features and benefits without the need to set up or use your own Power Apps or Dynamics 365 subscription.

When you’re ready, the data model, solutions, application and data samples, Power BI reports, and UX controls that come with the Dynamics 365 media and entertainment accelerator are available to any Microsoft Power Platform developer from the “Get It Now” feature on AppSource, or also for download on GitHub, with additional supporting documentation and configuration information on Microsoft Docs.

Microsoft empowers media and entertainment organizations to achieve more with our powerful and flexible development platforms supported by a comprehensive partner ecosystem with industry-leading solutions for creativity, collaboration, content management, audience insights, and personalized customer experiences.

The post Virtual live events and cloud-enabled content workflows now supported in Dynamics 365 media and entertainment accelerator appeared first on Microsoft Dynamics 365 Blog.