Azure Marketplace new offers – June 5, 2023

Azure Marketplace new offers – June 5, 2023

This article is contributed. See the original author and article here.

We continue to expand the Azure Marketplace ecosystem. For this volume, 168 new offers successfully met the onboarding criteria and went live. See details of the new offers below:


 





















































































































































































































































































































































































































































































































































































































Get it now in our marketplace


Aribot-AI-Based-Automated-Threat-Modeling.png

Aribot: AI-Based Automated Threat Modeling: Automated Threat Modeling from Aristiun B.V. employs AI to expose security threats in application environments. Developers can use it to automatically create traceable security requirements across the lifecycle and auto-map the requirements to compliance frameworks.


CIS Oracle Linux 9 Benchmark L1.png

CIS Oracle Linux 9 Benchmark L1: This offer from the Center for Internet Security (CIS) provides an image of Oracle Linux 9 that’s hardened according to a CIS Benchmark. CIS Benchmarks are vendor-agnostic consensus-based security configuration guides.


CKAN Secured and Supported by HOSSTED.png

CKAN Secured and Supported by HOSSTED: This offer from HOSSTED provides CKAN on a Microsoft Azure virtual machine. CKAN is an open-source data management system that powers hundreds of data portals worldwide. This installation includes a support package from HOSSTED.


Connected Care - Healthcare Workflow Automation Platform.png

Connected Care – Healthcare Workflow Automation Platform: Delivered through Microsoft Azure, Konica Minolta Connected Care securely processes protected health information from diverse input sources (such as faxes, emails, and scans) and converts it into structured data.


Credivera Exchange.png

Credivera Exchange: Credivera Exchange is a workforce management and digital identity platform that optimizes personal privacy and trust through verifiable credentials secured in a digital wallet. Reduce risk, liability, and uncertainty with Credivera.


Databook Strategic Relationship Management Platform.png

Databook Strategic Relationship Management Platform: Databook gives sales professionals access to data-driven insights, helping enterprise go-to-market teams develop strategic relationships with customers. Databook reveals why companies are ready to buy, which business outcomes they’re seeking, and when deals are most likely to close.


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Delinea Secret Server (Privileged Access Management): Secret Server, part of Delinea’s privileged access management and endpoint security offerings, integrates with Microsoft Sentinel to give organizations deep insight into privileged account usage so they can meet compliance mandates and detect internal network threats.


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DNS Fetcher: DNS Fetcher is an online tool that enables system administrators, network engineers, and others to quickly and easily check the DNS information and records for a given domain name.


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Docker on Ubuntu 23.04: This offer from Ntegral provides Docker on Ubuntu 23.04. Docker is a platform that developers and system administrators use to build, run, and share applications with containers.


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Encrypted Conversational Portals: DropVault’s encrypted conversational portals let you securely share conversations and documents with customers or employees. Use DropVault with Azure storage options or with your existing business storage.


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Hazelcast Secured and Supported by HOSSTED: This offer from HOSSTED provides Hazelcast on a Microsoft Azure virtual machine. Hazelcast is a distributed computation and storage platform for low-latency querying and aggregation. This installation includes a support package from HOSSTED.


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Intelligent Assistant: ChatBot for Microsoft Teams: Top365’s Smart Assistant chatbot for Microsoft Teams uses AI to answer the day-to-day questions at your company, building a knowledge base from employees’ most common queries. This offer is available only in Brazilian Portuguese.


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iPerf3 Server on Ubuntu 20.04 LTS: This offer from Virtual Pulse S. R. O. provides IPerf3 on Ubuntu 20.04 LTS. IPerf3 is a tool for network performance measurement and tuning. For each test, it reports the measured throughput, loss, and other parameters.


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mirro.ai – Mood Analyzer: Mood Analyzer from mirro.ai mines your sales calls or support calls in order to assess a speaker’s emotions, energy level, engagement, stress, and fatigue. Mood Analyzer can quickly process all your recordings and extract audio snippets to save you time and assess staff performance.


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MySQL on Ubuntu 23.04: This offer from Ntegral provides MySQL on Ubuntu 23.04. MySQL is an open-source relational database designed for application development. Ntegral’s images are up-to-date, secure, and built to work right away.


NATS Secured and Supported by HOSSTED.png

NATS Secured and Supported by HOSSTED: This offer from HOSSTED provides NATS on a Microsoft Azure virtual machine. NATS is an open-source messaging system that lets applications securely communicate across cloud, edge, or on-premises locations. This installation includes a support package from HOSSTED.


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NiCE Active 365 Management Pack: This offer from NiCE IT Management Solutions provides a pack for Microsoft System Center Operations Manager that maps out your hybrid or cloud-only deployment of Microsoft 365. Get quick insights into licensing, users, health states, and more.


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NiCE AIX Management Pack for Microsoft SCOM: This offer from NiCE IT Management Solutions provides a pack for Microsoft System Center Operations Manager that delivers monitoring of AIX systems in your IBM Power environment. Track availability, performance, security, and more.


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NiCE Db2 Management Pack for Microsoft SCOM: This offer from NiCE IT Management Solutions provides a pack for Microsoft System Center Operations Manager that collects detailed data from Db2 instances without impacting performance. Monitor processes, files, databases, and more.


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NiCE Domino Management Pack for Microsoft SCOM: This offer from NiCE IT Management Solutions provides a pack for Microsoft System Center Operations Manager that monitors your HCL Domino infrastructure and the state and performance of its components. Track server response time, availability, and bottlenecks.


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NiCE Linux Power Management Pack for Microsoft SCOM: This offer from NiCE IT Management Solutions provides a pack for Microsoft System Center Operations Manager that enables centralized performance monitoring for Linux assets in your IBM Power environment. Ensure availability and enhance efficiency in your IT infrastructure.


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NiCE MongoDB Management Pack for Microsoft SCOM: This offer from NiCE IT Management Solutions provides a pack for Microsoft System Center Operations Manager that enables centralized health and performance monitoring for your MongoDB environment. Spot anomalies and fix them before they escalate.


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NiCE Oracle Management Pack for Microsoft SCOM: This offer from NiCE IT Management Solutions provides a pack for Microsoft System Center Operations Manager that monitors your Oracle database and storage infrastructure and reports server problems before they affect applications and end users.


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NiCE PowerHA Management Pack for Microsoft SCOM: This offer from NiCE IT Management Solutions provides a pack for Microsoft System Center Operations Manager that facilitates the monitoring of IBM PowerHA technology. Get detailed data from your PowerHA environment using predefined event conditions and threshold monitors.


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NiCE Veritas Management Pack for Microsoft SCOM: This offer from NiCE IT Management Solutions provides a pack for Microsoft System Center Operations Manager that facilitates the monitoring of Veritas Cluster Server objects. It delivers alerts, failover detection, and service group monitoring.


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NiCE zLinux Management Pack for Microsoft SCOM: This offer from NiCE IT Management Solutions provides a pack for Microsoft System Center Operations Manager that will automatically discover all Linux computers on your IBM Z mainframe system. It will also monitor the health of disks, processors, and adapters.


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Packer 1.3.4 with Support on Ubuntu 20.04 LTS: Packer users can define and enforce infrastructure configurations using HashiCorp Configuration Language (HCL). Its simple syntax lets DevOps teams easily provision and re-provision infrastructure across multiple cloud and on-premises data centers.


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Red Hat JBoss Enterprise Application Platform: No matter the type of environment, Red Hat JBoss EAP can help deliver apps faster. It provides simplified deployment and full Jakarta EE performance and features a modular architecture that starts services only as they’re required.


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RISKGRID: RISKGRID is a cloud-based platform that enhances the risk assessment process through visual grids. Inherent risks, controls, and residual risks are clearly represented, and all changes have a full audit history. Track and measure progress with built-in analytics and build actionable plans.


Safe365 - Intelligent Health and Safety.png

Safe365 – Intelligent Health and Safety: Get an instant snapshot of how your business ranks in its health and safety maturity with this suite of tools from Safe365. You can then plot a roadmap to health and safety excellence with clear, actionable steps centered around the Safe365 Safety Index.


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SFTP – OpenSSH FTP Server on Ubuntu 18.04 LTS: Secure File Transfer Protocol (SFTP) transfers encrypted files using the main control connection. This provides a single, efficient, secure connection passing data through the firewall, resulting in faster data transfer speeds.


SFTP – OpenSSH FTP Server on Ubuntu 18.04 LTS.png SFTP – OpenSSH FTP Server on Ubuntu 20.04 LTS: This offer from Virtual Pulse S.R.O. uses SSH2 protocol encryption standards to provide a single, efficient, and secure connection. It thwarts any hacking attempts while files are being transferred and significantly boosts data transfer speeds.
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Smartstore Commerce Cloud: Extend your ecommerce business model with this open-source solution that can create multilingual, multicurrency shops, enable SEO-optimized, comprehensive product catalogues, and support fast and precise searches of products and categories.


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Squid Proxy Server with Authentication on Ubuntu 18.04 LTS: This offer from Virtual Pulse S. R. O. provides Squid with Ubuntu 18.04 LTS. It contains built-in variable environments with back-end authentication functions so you can regulate employees from accessing prohibited entertainment sites during working hours.


Squid Auth Proxy Server with Ubuntu 20.04 LTS copy.jpg

Squid Proxy Server with Authentication on Ubuntu 20.04 LTS: This offer from Virtual Pulse S. R. O. provides Squid with Ubuntu 20.04 LTS. Squid routes content requests in ways that build cache server hierarchies and optimize network throughput.


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Squid Easy on Ubuntu 22.04 Minimal: This offer from Virtual Pulse S. R. O. provides Squid with Ubuntu 20.04 LTS. Squid lets you cache your web content and improves response times while reducing network bandwidth usage.


Swoop Broker Portal.png

Swoop Broker Portal: This finance matching and deal flow management portal gives brokers whole-of-market access to funders as well as grants and equity investors which allows them to close more deals in less time. Cut your business costs in one fell swoop.


Terraform 1.4.5 on Ubuntu 20.04.png

Terraform 1.4.5 on Ubuntu 20.04 LTS: Terraform is a free, downloadable command line tool for providing infrastructure on any cloud provider and handling configuration, plugins, and state. Use it to specify on-premises and cloud resources in human-readable configuration files to use, version, and share.


Tyk API Gateway.png

Tyk API Gateway: Tyk API Gateway is a secure, open-source gateway for APIs and microservices. It supports REST, SOAP, GraphQL, and Kubernetes to make it easy to migrate to the cloud, adopt microservices, create new products, and grow your customer base.


Ubuntu 23.04 Minimal.png

Ubuntu 23.04 Minimal: This minimal Ubuntu server maintained by Cloud Infrastructure Services is designed for automated deployment at scale. It has a greatly reduced default package set so it’s smaller, boots faster, and requires fewer security updates over time.


VUSION Cloud.png

VUSION Cloud: VUSION Cloud is a retail platform merchants and brands can use for electronic shelf label management and monitoring to increase in-store efficiency. Its resilient, elastic architecture provides high availability and on-demand capacity for provable management and updates, no matter the amount.


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Zetaris – Fluid Data Vault: Through the Zetaris platform, the Fluid Data Vault toolkit enables integration of big data and data streaming sources. Use it to go directly from source systems to the data vault without having to replicate raw data across multiple storage layers.



Go further with workshops, proofs of concept, and implementations


ACP Azure Landing Zone Deployment.png

ACP Azure Landing Zone Deployment: ACP IT Solutions will prepare a Microsoft Azure landing zone to act as the foundation of your Azure environment, managing the applications and services that are migrated. This offer is only available in Austria, Germany, and Switzerland.


AFRY Operational Data Layer.png

AFRY Operational Data Layer: AFRY Operational Data Layer provides a solution to help retailers increase sales and free time for IT resources while providing real-time access to crucial business data through Microsoft Azure. It creates a single source of truth for price, inventory, and product data.


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AI Discovery: 3-Hour Virtual Workshop: TEKenable’s artificial intelligence accelerator helps organizations solve business challenges using Microsoft Azure AI services. This discovery workshop includes an overview of AI capabilities and real-life examples of how AI can be used.


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Audax Labs Product Engineering Services: Audax Labs provides innovative product engineering services for businesses, creating cutting-edge products using Microsoft Azure services like AI, IoT, Data Analytics, and Mixed Reality.


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Azure Active Directory for B2C: 3-Day Workshop: Direct Experts will provide a thorough introduction to the capabilities of Microsoft Azure Active Directory for B2C, provide hands-on training, and deploy and configure it in your environment according to best practices.


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Azure Active Directory: 3-Day Workshop: Direct Experts will provide a thorough introduction to the capabilities of Microsoft Azure Active Directory, provide hands-on training, and deploy and configure it in your environment according to best practices.


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Azure Arc: 3-Day Workshop: Direct Experts will provide a thorough introduction to the capabilities of Microsoft Azure Arc, provide hands-on training, and deploy and configure it in your environment according to best practices.


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Azure Automation and Infrastructure as Code: 3-Day Workshop: Direct Experts will provide a thorough introduction to the infrastructure as code capabilities of Microsoft Azure Automation, provide hands-on training, and deploy and configure it in your environment according to best practices.


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Azure Back Up: 3-Day Workshop: Direct Experts will provide a thorough introduction to the capabilities of Microsoft Azure Backup, provide hands-on training, and deploy and configure it in your environment according to best practices.


Azure Cloud Migration with Pegasus One.png

Azure Migration with Pegasus One: Pegasus One provides end-to-end migration services of entire workloads from on-premises and other platforms to Microsoft Azure, conducting IT portfolio diagnostics to identify applications to be migrated and providing the overall total cost of ownership of migration.


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Azure DevOps: 3-Day Workshop: Direct Experts will introduce you to the capabilities of Azure DevOps and then provide hands-on training to initiate your DevOps journey. Participants will also learn how to implement and manage advanced domains like Azure Active Directory and Azure Networking.


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Azure File Sync Services: 3-Day Workshop: Azure File Sync is a service that allows you to cache several Azure file shares on an on-premises Windows Server or cloud VM. Direct Experts will help you explore the capabilities of Azure Files and Files Sync Services and show you how to configure them to your environment.


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Azure Firewall: 3-Day Workshop: Azure Firewall is a managed, cloud-based network security service that protects your Azure Virtual Network resources. Direct Experts will help you explore the capabilities of Azure Firewall and show you how to configure it to your environment.


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Azure IaaS Migration: 5-Day Proof of Concept: The experts from Elite Technology Solutions will review your current environment and create a roadmap to ensure a smooth transition of your IaaS services to Microsoft Azure. Full documentation and guided knowledge transfer will also be provided.


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Azure Innovation Jumpstart – 6-Week Engagement: Neudesic will identify and accelerate digital innovation opportunities using Microsoft Azure, Microsoft Power Platform, and Azure data services. You’ll receive a transformation blueprint for Azure services directly supporting your stated business goals.


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Azure Key Vault: 3-Day Workshop: In this hands-on workshop, Direct Experts will show you how to use Azure Key Vault so you can create and maintain keys that access and encrypt your cloud resources, apps, and solutions. Learn how you can enhance data protection and compliance.


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Azure Kubernetes Service (AKS): 3-Day Workshop: Direct Experts will guide you to develop and deploy cloud-native apps in Microsoft Azure, datacenters, or at the edge with built-in code-to-cloud pipelines and guardrails. Get unified management and governance for on-premises, edge, and multi-cloud Kubernetes clusters.


Converge's Azure Landing Zone Foundations 4-Week Deployment.png Azure Landing Zone Foundation: 4-Week Deployment: Converge will map its processes to the Microsoft Cloud Adoption Framework and help design and create a customized landing zone environment on Microsoft Azure that aligns with your organization’s goals, compliance requirements, and scalability needs.

 


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Azure Network Virtual Appliance (NVA): 3-Day Workshop: Direct Experts will provide an overview of how Azure Network Virtual Appliance (NVA) is used in Azure applications to enhance high availability. Participants will also learn how to implement, manage, and create a secure network boundary.


Azure OpenAI Services - Envisioning Workshop.png

Azure OpenAI Services – Envisioning Workshop: Accelerate your generative AI knowledge with WinWire’s team of AI experts. This workshop introduces Microsoft Azure OpenAI Services and best practices to identify use cases that can help your business deliver maximum impact and ROI.


Azure OpenAI Hands-on Training Sessions.png

Azure OpenAI: Hands-on Training Sessions: MaibornWolff will offer a series of workshops to help you explore and leverage the power of Microsoft Azure OpenAI and its technologies like ChatGPT. You will learn how to develop generative AI applications, drive growth, improve efficiency, and gain a competitive edge.


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Azure Sentinel: 3-Day Workshop: Direct Experts will introduce the core services offered by Microsoft Sentinel and will deploy it using best practices suited to your environment and business needs. Uncover sophisticated threats and respond decisively with this intelligent security information and event management solution.


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Azure Virtual Desktop: 3-Day Workshop: Receive hands-on guidance from Direct Experts as you deepen your understanding of Azure Virtual Desktop and how it can be securely scaled and adapted to suit your remote work environment, budget, and business needs.


Azure VMware Solution 3-Node AV36 Cluster 100 VMs - Design and Implementation Services.png

Azure VMware: 3-Node AV36 Cluster / 100 VMs – Implementation Services: Performance Technologies S.A. will implement Microsoft Azure VMware Solution so can you seamlessly migrate, extend, and run VMware workloads on Azure. This brings scalability and facilitates hybrid-cloud strategies.


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Coforge FinOps – Cloud Financial Management: Focusing on cost visibility, cost control, and cost governance, Coforge will implement its FinOps service to enhance visibility and intelligence in your cloud platform. You’ll be able to lower costs and optimize resources with the right governance in place.


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Coforge’s Customer 360 Solution: 6-Week Implementation: Using Microsoft Power BI and Azure services, Coforge will implement an accelerator for its Customer 360 Solution, which derives insights from multiple customer channels. Track customer satisfaction, predict churn, and manage client expectations with the help of Coforge.


Data Center Migration to Azure.png

Datacenter Migration to Azure: Agic Cloud will utilize Microsoft Azure and Microsoft 365 to guide and empower your IT department to manage and govern your datacenter migration process based on a defined and planned strategy. Reduce costs while increasing the performance, availability, and security of your workloads.


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Disaster Recovery on Azure: 3-Day Workshop: Direct Experts will provide hands-on training and help you configure disaster recovery solutions on Azure tailored to your specific environment. Workshop participants will come away with enhanced knowledge and troubleshooting skills based on best practices.


Enterprise Integration Accelerator with Insight Path 7-Week Implementation.png

Enterprise Integration Accelerator: 7-Week Implementation: Insight will extend your Azure landing zone and address key security, governance, cost control, and operational requirements through workshops, a knowledge transfer, infrastructure as code, and a DevOps-ready implementation framework.


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ExSight: Advanced Data Analytics for Real-time Monitoring on Azure: Exist Software will implement its ExSight data analytics tool, which provides real-time monitoring of Azure systems and gives you instant visibility into any issues or anomalies. Dashboards can be customized so that they display the metrics that matter most to you.


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Generative AI Adoption Framework: 4-Week Implementation: Through a workshop and a proof of concept, ENCAMINA will enable you to unleash the potential of generative AI. The framework will be aligned with your company’s business objectives and strategies. This service is available only in Spanish.


Generative AI eXplore 2-Months Proof of Concept.png

Generative AI eXplore: 2-Month Proof of Concept: In this proof of concept, iCubed will show your organization how generative AI works, explore its potential applications, and create a prototype with Microsoft Azure OpenAI Service to solve your business challenges.


Marketing Strategy and Campaign Data Analysis 8-Week Implementation.png

Marketing Strategy and Campaign Data Analysis: 8-Week Implementation: Are you looking to boost your online presence and attract more customers? 54cuatro’s service, available only in Spanish, will create a custom analytics platform using Microsoft Azure Synapse that concentrates information in a data lake. This will improve audience targeting.


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Microsoft Azure OpenAI Service: 1-Day Workshop: Discover the opportunities of generative AI, Azure OpenAI Service, Microsoft 365 Copilot, and GitHub’s Codex in this workshop from onepoint. You’ll explore use cases and leave with an accelerator kit. This offer is available only in French.


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Oracle to Azure SQL: Database Migration: Mazzy Technologies will migrate your Oracle schema to PostgreSQL or Microsoft Azure SQL Database. Mazzy Technologies specializes in Azure migrations and application modernization for large enterprises and government agencies around the world.


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SalzPoint Supply Chain Framework on Azure: 2-Week ImplementationSAVIC Technologies will implement SalzPoint, a supply chain management and sales team management software framework that sits on Microsoft Azure and provides real-time data for your business. The front-end interface can be customized using Microsoft Power Automate and Microsoft Power BI.



Contact our partners



Aize



Alpaquita Linux



Application Modernization Assessment Service



Azure Active Directory for B2C: 2-Day Assessment



Azure Active Directory for B2C: 2-Hour Briefing



Azure Active Directory: 2-Day Assessment



Azure Active Directory: 2-Hour Briefing



Azure Arc: 2-Day Assessment



Azure Arc: 2-Hour Briefing



Azure Automation and Infrastructure as Code: 2-Day Assessment



Azure Automation and Infrastructure as Code: 2-Hour Briefing



Azure Back Up: 2-Day Assessment



Azure Back Up: 2-Hour Briefing



Azure Backup and Disaster Recovery: 2-Day Assessment



Azure Backup and Disaster Recovery: 2-Hour Briefing



Azure Cost Management and Analysis: 2-Day Assessment



Azure Cost Management and Analysis: 2-Hour Briefing



Azure Data Platform Architecture: 2-Week Assessment



Azure DevOps: 2-Day Assessment



Azure DevOps: 2-Hour Briefing



Azure Files and Files Sync Services: 2-Day Assessment



Azure Files and Files Sync Services: 2-Hour Briefing



Azure Firewall: 2-Day Assessment



Azure Firewall: 2-Hour Briefing



Azure Key Vault: 2-Day Assessment



Azure Key Vault: 2-Hour Briefing



Azure Kubernetes Service (AKS): 2-Day Assessment



Azure Managed Databases: 2-Day Assessment



Azure Managed Databases: 2-Hour Briefing



Azure Monitor: 2-Day Assessment



Azure Monitor: 2-Hour Briefing



Azure Network Virtual Appliance: 2-Day Assessment



Azure Network Virtual Appliance: 2-Hour Briefing



Azure Networking: 2-Day Assessment



Azure Networking: 2-Hour Briefing



Azure OpenAI Enablement: 1-Hour Briefing



Azure Security: 2-Day Assessment



Azure Security: 2-Hour Briefing



Azure Sentinel: 2-Day Assessment



Azure Sentinel: 2-Hour Briefing



Azure Virtual Desktop (Managed Service): 1-Hour Briefing



Azure Virtual Desktop: 2-Day Assessment



Azure Virtual Desktop: 2-Hour Briefing



Azure VMware Solution (Managed Service): 1-Hour Briefing



Backup Lite



Citrix Application Delivery Controller: VPX FIPS 13.1



Citrix Cloud on Azure Readiness: 2-Week Assessment



Cloud Security Assessment: 4-Week Assessment



Cloud-Native Azure Application Development: 1-Hour Briefing



CloudON for Azure Virtual Desktop Infrastructure: 2-Week Assessment



CloudON for SQL Migration: 2-Week Assessment



Coforge Quasar – Loss Run Document Analysis



ContraForce Hyperautomation Security Platform



Cue: Gamification for Microsoft 365



Docusnap 365



Enterprise Integration: 6-Week Assessment



epicCare: Home Care Management Software



EverestDX BotX Intelligent Automation Platform



Honeywell Forge Performance+ for Distribution Centers



Identity Orchestration Fabric with Microsoft Entra Verified ID



Level Lite for Microsoft 365



Microsoft Intune Managed Service for Enterprises



mirro ConvoCoach



OpsHub Integration Manager



OpsHub Migration Manager



Poly CloudConnect for Teams by Pexip



Poly FedConnect Powered by Pexip



Poly PrivateConnect Powered by Pexip



POSSE PLS Permitting and Licensing Software



Quartz Smart Solutions – Contract Performance Monitoring



Quartz Smart Solutions – Digital Bank Guarantee



Quartz Smart Solutions – Quartz for Markets



Recuro Digital Medical Home – White Label Custom Solution



Recuro Virtual Primary Healthcare (Core)



Recuro Virtual Primary Healthcare (Enhanced)



Recuro Virtual Urgent Healthcare



Revelstoke Security Orchestration Automation and Response Platform



Ripik Vision: Fuel Rate Improvement Tool for Cement Kilns



Ripik Vision: Woodchip Size Detection for Pulp/Paper Industry



Scrinio App



Smart City Greeningmonitor



SQUEAKS Next-Gen Communication Platform



Syvir Remote Hyper-V Diagnostics



Tagit Mobeix Retail Banking on Azure



Tenant Optimizer



Threat Protection with Managed SIEM and XDR Service for Microsoft Azure Government



Trax



Well-Architected Review of Your Azure Infrastructure



WorkOnSite



ZendPHP with Apache on Debian 11


A report on Global State of Customer Service Sophistication

A report on Global State of Customer Service Sophistication

This article is contributed. See the original author and article here.

With a growing alignment between customer service and brand loyalty, companies recognize the increasing complexity and consequence of the service relationship. Those looking to evolve service delivery have sought new tools and technologies to improve the experience for both the customer and the employee. This includes everything from omnichannel engagement to self-service, automation, and AI-enabled technologies that can assist agents in faster resolution and increase customer satisfaction.

But where should they start? To answer that question, Microsoft developed a service sophistication model that helps organizations assess their current service level and get guidance on evolving to the next level or beyond. Based on the aggregated responses from the assessment since its launch, we now have a white paper that highlights the key findings: Global State of Customer Service Sophistication: Leveling Up to Deliver a Modern Customer Service Experience.

Leveling up service is of interest across geography, industry, and size of organizations

Businesses across the board chose to participate in the assessment. About 65 percent of participants hailed from North America and Western Europe, followed by 26 percent from the Asia Pacific region. Financial services led the pack at 15 percent of respondents, followed by retail, healthcare, and the public sector at about 11 percent each. Businesses of various sizes expressed an interest in customer service needs, including about 20 percent from small businesses (less than 100 employees) and from 25 percent large enterprises (5,000 or more employees).

This illustrates that the interest in creating more robust customer experiences isn’t limited to a particular geography, organizational size, or industry.

A glimpse at how service organizations are looking to evolve

Modern customers expect ease and speed at every touch point; they want to interact with trained, knowledgeable staff who are empathetic to their needs. They want a seamless journey, a personalized approach that anticipates their needs, and they want to feel empowered through self-service options that give them control.

The white paper dives into how many of today’s organizations are looking to evolve their customer service and experience to satisfy these customer needs, with the assessment and guidance providing a solid foundation to start. Some of the key findings are as follows:

While voice still dominates as the primary channel for customer service, omnichannel engagement is making strides.

Manual routing for agent assistance is still the approach for a high percentage of companies; however, automated and AI-powered routing appears to be gaining ground.

While many organizations are working with only basic information, there appears to be a growing interest and trend toward more knowledge-based, holistic, and AI-assisted agent support. Many respondents are still manually generating insights from historic support data, illustrating an opportunity to move toward more automated AI-driven data analysis.

This is just an overview of the assessment findings, with the white paper providing additional details, as well as the implications of the results on customer service today and in the future. Overall, the assessment illustrates not only where the customer service level currently stands for many organizations, but also their commitment to and interest in evolving to take it to the next level and improving customer satisfaction—and in the digital tools that can help organizations reach those goals.

What organizations can do now to improve customer service operations in the future

The assessment responses noted above and further detailed in the white paper provide valuable insights on where organizations are excelling in customer service and where there is room to level up to a more sophisticated offering. That leveling up typically comes through the help of technology, with AI and automation poised to revolutionize the customer service experience.

Fortunately, this evolution doesn’t have to happen at one time. It’s more about embracing the need to create value for every interaction along the customer journey and finding the tools that can offer the connectivity and accessibility to help provide maximum engagement for customers. That digital transformation can begin by implementing small changes and applications with the potential to evolve into a cutting-edge service solution. It’s all about customizing capabilities to each individual business’ needs and making the right changes at the right times.

Microsoft Dynamics 365 Customer Service can help organizations with this evolution by optimizing service operations, personalizing customer experiences, and increasing overall productivity. A holistic agent experience is the heart of Dynamics 365 Customer Service, which is designed for flexibility based on the organization’s unique business needs. It uses the latest technology, including AI and analytics, knowledge management, collaboration, and more, to streamline case management, enable personalized service with a 360-degree customer view, and provide visibility into how the service is performing.

A woman sitting at a desk using a computer next to a man standing, looking at the screen.

Microsoft’s service sophistication model

Assess your organization’s current service level and get guidance on evolving to the next level.

Together with the open and flexible Microsoft Digital Contact Center Platform, service organizations can evolve at their pace and create the best experience for their customers.

Assess and evolve your organization’s customer service level

Access the complete Global State of Customer Service Sophistication: Leveling Up to Deliver a Modern Customer Service Experience white paper. Learn more about how your organization can build loyalty and deliver consistent, exceptional customer experiences. And if you haven’t done so already, take the service level assessment today.

The post A report on Global State of Customer Service Sophistication appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

Accelerate Warehouse management implementation with new pain-free experience

Accelerate Warehouse management implementation with new pain-free experience

This article is contributed. See the original author and article here.

Introduction:

In this blogpost we are going to dive into the exciting features and capabilities of  2023 release wave 1  for the Warehouse Management module. Get ready for a sneak preview of the cutting-edge features that will revolutionize the implementation experience and streamline your warehouse operations.

In this release, we’re thrilled to showcase several major themes that will take your warehouse management to new heights. From label printing enhancements to a modernized user experience for setting up your warehouse, and even innovative methods for importing data while maintaining configuration, this release is packed with game-changing improvements.

Let’s dive in and uncover the possibilities that lie ahead in the world of warehouse management.

Warehouse groups

Warehouse groups are used to manage warehouses that all need the same configuration, such as wave templates, location directives and so on. Instead of adding configurations to individual warehouses, you create a warehouse group that applies the defined configuration to every warehouse of that group.

The setup is really easy: you create a group, include the warehouses that share the common configuration and then in the corresponding configuration you determine whether you would like to apply the settings for the specific warehouse, group or all warehouses.

One warehouse group can have an unlimited number of warehouses. The same warehouse can be included in different groups.

Benefits of this feature include:

  • Easier warehouses setup that share the same configuration
  • Adding new warehouses with an identical process in 1 click by adding new warehouse to existing group
  • Quick access and review of the configuration: no need to create multiple identical configurations
  • Simpler maintenance: less configuration records – easier maintenance

The following table lists the pages that support the warehouse group concept. It also shows the minimum version of Supply Chain Management that is required to apply warehouse groups.

To learn more about this feature, follow the link: Warehouse groups – Supply Chain Management | Dynamics 365 | Microsoft Learn

Queries import/export in JSON format

In 10.0.32, a new set of data entities related to warehousing has been introduced. These data entities include an additional field that represents queries in the JSON format. This exciting feature allows you to conveniently review and edit queries through the data entities.

Here are some valuable use cases where this functionality can be particularly beneficial:

  • Copying location directives across different work order types: Export the location directives with the queries to Excel, make necessary changes such as adjusting names, work order types, action names, and queries, and then import them back into the system.
  • Replicating a complete warehouse setup with minor modifications: Export specific data entities, update names and warehouse information as needed, and then reimport them into a new warehouse configuration.
  • Utilizing your own template for demos, pre-sales, and testing: Import your customized templates, including the queries, giving you the ability to seamlessly import them into the system.
  • Accelerating the configuration process: If you prefer working in Excel, you can now speed up the configuration process by making changes in Excel and then importing the data back into the system.
  • Exporting configuration for review with business users: Easily export the configuration for review and collaboration with your team, streamlining the review and approval process during implementations.
  • Creating a test setup in a separate environment: Test and ensure that the configuration functions as desired in a test environment, and once confirmed, easily export it to create a Golden template. This simplifies the process of transferring configurations from a test system to a production-ready template.

Benefits of this feature include:

  • Improved review and approval process for configurations during implementations.
  • Efficient identification of configuration issues, saving time and reducing costs.
  • Accelerated adjustment of configurations, allowing for quicker iterations and updates.

With the new Queries Import/Export feature in JSON format, managing and manipulating warehouse-related data has never been easier. Unlock the potential of streamlined configuration processes and optimize your warehouse operations.

Label printing enhancements

This is the summary of all label printing enhancements:

  • 10.0.32. License plate label layout.  This feature let you build more advanced license plate label layouts. Now LP layouts can have repeating structures and include header, body, and footer elements. You can print information from the related tables and define custom date, time, and number formats. To learn more about this feature, follow this link: License plate label layouts and printing – Supply Chain Management | Dynamics 365 | Microsoft Learn
  • 10.0.33 Custom label layouts. This feature introduces a new Custom label layout type that allows you to build layouts for any data sources. New Print button will be displayed automatically when layout exists for corresponding source. Users can print labels for any data including but not limited to Product labels, Location labels, Customer labels. To learn more about this feature, follow this link:

Custom label layouts and printing – Supply Chain Management | Dynamics 365 | Microsoft Learn

  • 10.0.34 Label printing using external label service solutions. This feature provides an effective solution for printing labels using any external labeling solutions. This feature allows direct interaction between Microsoft Dynamics 365 Supply Chain Management and 3rd party solutions by providing framework for communication using HTTP APIs, without the need for a the Document Routing Agent.  To learn more about this feature, follow this link: 
  • Print labels using an external service – Supply Chain Management | Dynamics 365 | Microsoft Learn

Warehouse Management Application Insights telemetry

  • The 10.0.32 release supports additional events including wave processing, load posting and work creation.
  • The 10.0.33 release supports additional events including wave creation and wave status change. Work creation history can be replaced by AppInsights for troubleshooting. No need to enable Work creation history to find out the root cause, the similar information can be found in the AppInsights. 

 To learn more about this feature, follow this link:  Monitor Warehouse Management usage and performance – Supply Chain Management | Dynamics 365 | Microsoft Learn

Benefits of this feature include:

  • Monitoring the performance of a system to generate actionable insights that can improve productivity and optimize users’ experience. 

Location directive and actions name editing

10.0.32 introduces a new ability to edit location directives and action names after saving. This highly anticipated feature empowers our customers to make changes to their configuration without the need to recreate entire location directives and actions. We understand the value of flexibility and efficiency, and this enhancement ensures that managing your location directives configuration becomes even more convenient and user-friendly.

This feature allows customers to adapt and fine-tune their configuration by simply editing names, without the burden of recreating complex directives and actions. By providing greater flexibility and ease of use, we strive to enhance your overall experience and enable you to optimize your warehouse operations more efficiently. Stay tuned for further updates as we continue to evolve our solutions to meet your evolving needs.

Self-healing rules

Additional validations and a new set of self-healing rules in the optimization advisor have been released in 10.0.33, making it easier to identify and correct the most common configuration errors. It includes:

  • Location stocking limits and volumetrics optimization advisor rules
  • Dead configuration optimization advisor rules
  • Wave template optimization advisor rules

We strongly recommend running the optimization advisor after you configure the Warehouse management module to detect any missing or incorrect configurations.

Preview query results for the mobile device menu items

A new  feature released in 10.0.33 allows you to confirm the desired outcome of your queries, and helps you quickly identify issues with your query configurations for mobile device menu items.

By providing a streamlined and user-friendly preview capability, we aim to enhance your query management experience and ensure the smooth operation of your mobile device menu functionalities.

We are committed to providing intuitive and effective tools to enhance your troubleshooting experience, and this feature is another step towards achieving that goal.

Guided setup of the Warehouse management

Warehouse initiation wizard has been split into 2 separate wizard, to make the user experience even simpler:

  • Inbound configuration wizard
  • Outbound configuration wizard

Inbound configuration wizard adds a new option to create mobile device menu as part of the wizard.

Outbound configuration wizard adds a new capability to set up packing functionality as part of the wizard. 

Location directive – Filter by Warehouse

10.0.33 This feature introduces new filter by warehouse option to the location directive.

This new capability allows users to easily detect and filter location directives that are applicable to a selected warehouse. Whether it’s a location directive for all warehouses, a warehouse group, or a specific warehouse, this feature ensures that you can quickly identify the relevant directives specific to your warehouse operations. We understand the importance of efficient warehouse management, and this enhancement aims to streamline your processes and optimize your overall productivity.

Acceptance tests enhancements

This feature in 10.0.33 introduces new options for When/Then conditions. It enables more flexible and advance validation of the configuration.   It also includes considering replenishment configuration for the location directive.

 To learn more about this feature, follow this link:

https://learn.microsoft.com/en-us/dynamics365/supply-chain/warehousing/location-directive-acceptance-tests#set-up-an-acceptance-test

X++Warehouse tests are available externally

In 10.0.34 businesses that extend the functionality now have the ability to achieve test coverage and easily validate for any potential regressions. This groundbreaking feature ensures that businesses can proactively avoid issues and data corruptions while significantly speeding up the implementation process and improving the accuracy of their extensions. It is important to have robust and reliable solutions, and this enhancement empowers businesses to ensure the seamless integration and operation of their extended functionality.

Spot cycle counting: Process Guide

With this improvement, customers can extend existing mobile Spot cycle counting process in X++ in a more efficient way. WhsWorkExecuteDisplaySpotCycleCounting has now been converted to Process Guide which make the extension easier, since this process is broken into small steps that can be easily extended

Conclusion

The 2023 release wave 1 for Warehouse Management introduces exciting features: warehouse groups for simplified configuration, JSON import/export for queries, enhanced label printing, telemetry for performance monitoring, self-healing rules, improved location directive editing, guided setup, acceptance tests, X++ warehouse tests, and a Process Guide for spot cycle counting. These updates revolutionize warehouse operations.


Do you want to know more about Supply Chain at Microsoft ?

Take a tour – Supply Chain Management | Microsoft Dynamics 365


We’re excited to launch Free Trial | Microsoft Supply Chain Center Preview ,  which harnesses generative AI to assist Supply Chain managers in real-time communication with suppliers regarding specific news


The post Accelerate Warehouse management implementation with new pain-free experience appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

Deploy NDm_v4 (A100) Kubernetes Cluster

Deploy NDm_v4 (A100) Kubernetes Cluster

This article is contributed. See the original author and article here.

aks+ndmv4.jpg


 


 


Introduction


Today there is a lot of  interest around generative AI, specifically training and inferencing large language models (OpenAI GPT4, DALL.E2), Git copilot, Azure OpenAI service). Training these large language models requires lots of float-point performance and high interconnect network bandwidth. The Azure NDm_v4  virtual machine is an ideal  choice for these types of demanding  jobs (because it has 8 A100 GPU and each GPU has 200 Gbps of HDR InfiniBand). Kubernetes is a popular choice to deploy and manage containerized workloads on compute/gpu resources. The Azure Kubernetes service (AKS) simplifies Kubernetes cluster deployments. We show how to deploy an optimal NDm_v4 (A100) AKS cluster, making sure that all 8 GPU and 8 InfiniBand devices on each virtual machine come up correctly and are available to deliver optimal performance. A multi-node NCCL allreduce benchmark job is executed on the NDm_v4 AKS cluster to verify its deployed/configured correctly.


 


Procedure to deploy a NDmv4 (A100) AKS Cluster


We will deploy AKS cluster from the Azure cloud shell using Azure command line interface (azcli). The Azure cloud shell has azcli preinstalled, but if you prefer to install from your local workstation, instructions to install azcli are here.


 


Note: There are many other ways to deplot an AKS cluster (e.g. Azure Portal, ARM template, Bicep and terraform are also popular choices)


 


First we need to install the aks-preview azcli extension, to be able to deploy AKS and control AKS via azcli.


az extension add –name aks-preview

 


It is also necessary to register infiniBand support, to make sure all nodes in your pool can communicate over the same InfiniBand network.


az feature register –name AKSInfinibandSupport –namespace Microsoft.ContainerService

 


Create a resource group for the AKS cluster.


az group create –resource-group  –location 

For simplicity we will use the default kubenet networking (you could also deploy AKS using CNI and choose your own VNET), in the kubenet case AKS will deploy the VNET and subnet. System managed identity will be used for authentication. Ubuntu is chosen for the HostOS (The default AKS version deployed was 1.25.6 and the default Ubuntu HostOS is Ubuntu 22.04).


az aks create -g  –node-resource-group  -n –enable-managed-identity –node-count 2 –generate-ssh-keys -l   –node-vm-size Standard_D2s_v3 –nodepool-name  –os-sku Ubuntu –attach-acr 

 


Then deploy the NDmv4 AKS pool. (Initially only one NDmv4 VM, later we will scale up the AKS cluster).


 


Note: Make sure you have sufficient NDmv4 quota in your subscription/location.


 


A specific tag (SkipGPUDriverInstall=true) needs to be set to prevent the GPU driver from being installed automatically (we will use the Nvidia GPU operator to install the InfiniBand driver instead). Some container images can be quite large and so we use a larger OS disk size (128 GB)


 


 


az aks nodepool add –resource-group  –cluster-name  –name  –node-count 1 –node-vm-size Standard_ND96amsr_A100_v4 –node-osdisk-size 128 –os-sku Ubuntu –tags SkipGPUDriverInstall=true

 


Get credentials to connect and interact with the AKS Cluster.


az aks get-credentials –overwrite-existing –resource-group  –name  

 


Check that the AKS pools are ready.


kubectl get nodes


 


kubectl get nodes

 


Install NVIDIA network and gpu operators (they will be used to install specific GPU and InfiniBand drivers (in this case OFED 5.8-1.0.1.1.2 and GPU driver 525.60.13)


 


 

#! /bin/bash

# Apply required manifests
kubectl get namespace nvidia-operator 2>/dev/null || kubectl create namespace nvidia-operator

# Install node feature discovery
helm upgrade -i --wait 
  -n nvidia-operator node-feature-discovery node-feature-discovery 
  --repo https://kubernetes-sigs.github.io/node-feature-discovery/charts 
  --set-json master.nodeSelector='{"kubernetes.azure.com/mode": "system"}' 
  --set-json worker.nodeSelector='{"kubernetes.azure.com/accelerator": "nvidia"}' 
  --set-json worker.config.sources.pci.deviceClassWhitelist='["02","03","0200","0207"]' 
  --set-json worker.config.sources.pci.deviceLabelFields='["vendor"]'

# Install the network-operator
helm upgrade -i --wait 
  -n nvidia-operator network-operator network-operator 
  --repo https://mellanox.github.io/network-operator 
  --set deployCR=true 
  --set nfd.enabled=false 
  --set ofedDriver.deploy=true 
  --set ofedDriver.version="5.8-1.0.1.1.2" 
  --set secondaryNetwork.deploy=false 
  --set sriovDevicePlugin.deploy=true 
  --set-json sriovDevicePlugin.resources='[{"name": "infiniband", "vendors": ["15b3"], "devices": ["101c"]}]' 
  --set sriovNetworkOperator.enabled=false
# If you want to enable IPoIB, change secondaryNetwork.deploy to true and add the following flags:
# --set secondaryNetwork.multus.deploy=true
# --set secondaryNetwork.cniPlugins.deploy=true
# --set secondaryNetwork.ipamPlugin.deploy=true

# Install the gpu-operator
helm upgrade -i --wait 
  -n nvidia-operator gpu-operator gpu-operator 
  --repo https://helm.ngc.nvidia.com/nvidia 
  --set nfd.enabled=false 
  --set driver.enabled=true 
  --set driver.version="525.60.13" 
  --set driver.rdma.enabled=true 
  --set toolkit.enabled=true

 


 


Verify that InfiniBand and GPU drivers have been installed. You should see 8 infiniband devices and 8 gpu’s per NDm_v4 VM.


kubectl describe node  | grep =e “nvidia.com/infiniband” -e “nvidia.com/gpu”

 


Install Volcano Kubernetes scheduler to make it easier to submit HPC/AI tightly-coupled jobs.


kubectl apply -f https://raw.githubusercontent.com/volcano-sh/volcano/release-1.7/installer/volcano-development.yaml

 


Check that the Volcano kubernetes scheduler was installed correctly.


kubectl get all -n volcano-system

 


Create NCCL collective test container


Here is the Dockerfile that was used to create the NCCL collective test container, the NVIDIA NGC pytorch (23.03) was used as a base container.


 


nccl-tests.sh script to build the NCCL collective tests.


 


 

#!/bin/bash

git clone https://github.com/NVIDIA/nccl-tests.git
cd nccl-tests
make MPI=1 MPI_HOME=/usr/local/mpi

 


 


Dockerfile


ARG FROM_IMAGE_NAME=nvcr.io/nvidia/pytorch:23.03-py3

FROM ${FROM_IMAGE_NAME}

RUN apt update
RUN apt-get -y install build-essential
RUN apt-get -y install infiniband-diags
RUN apt-get -y install openssh-server
RUN apt-get -y install kmod
COPY nccl-tests.sh .
RUN ./nccl-tests.sh
COPY ndv4-topo.xml .

 


Login to your Azure container registry, where your custom container will be stored.


az acr login -n 

 


Build your container locally on a Ndmv4 VM. First change to the directory containing your Dockerfile.


docker build -t .azurecr.io/ .

 


Push your local container to your Azure container registry.


docker push .azurecr.io/

 


Run NCCL allreduce benchmark on NDmv4 AKS Cluster


The NVIDIA NCCL collective communication tests are ideal to verify that the NDv4 AKS cluster is set-up correctly for optimal performance. On 2 NDmv4 nodes (16 A100), NCCL allreduce should be ~186 GB/s.


We will use the docker container we created in the previous section and submit the NCCL allreduce benchmark using the Volcano scheduler.


 


Scale-up the NDmv4 AKS cluster to 2 NDmv4 VM’s (16 A100).


az aks nodepool scale –resource-group  –cluster-name  –name  –node-count 2 

 Here is the NCCL allreduce benchmark yaml script.


 


 

apiVersion: batch.volcano.sh/v1alpha1
kind: Job
metadata:
  name: nccl-allreduce-job1
spec:
  minAvailable: 3
  schedulerName: volcano
  plugins:
    ssh: []
    svc: []
  tasks:
    - replicas: 1
      name: mpimaster
      policies:
        - event: TaskCompleted
          action: CompleteJob
      template:
        spec:
          containers:
            - command:
                - /bin/bash
                - -c
                - |
                  MPI_HOST=$(cat /etc/volcano/mpiworker.host | tr "n" ",")
                  mkdir -p /var/run/sshd; /usr/sbin/sshd
                  echo "HOSTS: $MPI_HOST"
                  mpirun --allow-run-as-root -np 16 -npernode 8 --bind-to numa --map-by ppr:8:node -hostfile /etc/volcano/mpiworker.host -x NCCL_DEBUG=info -x UCX_TLS=tcp -x NCCL_TOPO_FILE=/workspace/ndv4-topo.xml -x UCX_NET_DEVICES=eth0 -x CUDA_DEVICE_ORDER=PCI_BUS_ID -x NCCL_SOCKET_IFNAME=eth0 -mca coll_hcoll_enable 0 /workspace/nccl-tests/build/all_reduce_perf -b 8 -f 2 -g 1 -e 8G -c 1 | tee /home/re
              image: cgacr2.azurecr.io/pytorch_nccl_tests_2303:latest
              securityContext:
                capabilities:
                  add: ["IPC_LOCK"]
                privileged: true
              name: mpimaster
              ports:
                - containerPort: 22
                  name: mpijob-port
              workingDir: /workspace
              resources:
                requests:
                  cpu: 1
          restartPolicy: OnFailure
    - replicas: 2
      name: mpiworker
      template:
        spec:
          containers:
            - command:
                - /bin/bash
                - -c
                - |
                  mkdir -p /var/run/sshd; /usr/sbin/sshd -D;
              image: cgacr2.azurecr.io/pytorch_nccl_tests_2303:latest
              securityContext:
                capabilities:
                  add: ["IPC_LOCK"]
                privileged: true
              name: mpiworker
              ports:
                - containerPort: 22
                  name: mpijob-port
              workingDir: /workspace
              resources:
                requests:
                  nvidia.com/gpu: 8
                  nvidia.com/infiniband: 8
                limits:
                  nvidia.com/gpu: 8
                  nvidia.com/infiniband: 8
              volumeMounts:
              - mountPath: /dev/shm
                name: shm
          restartPolicy: OnFailure
          terminationGracePeriodSeconds: 0
          volumes:
          - name: shm
            emptyDir:
              medium: Memory
              sizeLimit: 8Gi
---

 


 


Note: Modify the ACR (cgacr2) and the container name (pytorch_nccl_tests_2303:latest) in the above script.


 


Check the output


kubectl logs 

 


You should see ~186 GB/s for large messages sizes.


 


      8             2     float     sum      -1    38.15    0.00    0.00      0    31.44    0.00    0.00      0
          16             4     float     sum      -1    33.06    0.00    0.00      0    31.67    0.00    0.00      0
          32             8     float     sum      -1    31.27    0.00    0.00      0    31.14    0.00    0.00      0
          64            16     float     sum      -1    31.91    0.00    0.00      0    31.42    0.00    0.00      0
         128            32     float     sum      -1    32.12    0.00    0.01      0    31.64    0.00    0.01      0
         256            64     float     sum      -1    33.79    0.01    0.01      0    33.14    0.01    0.01      0
         512           128     float     sum      -1    35.12    0.01    0.03      0    34.55    0.01    0.03      0
        1024           256     float     sum      -1    35.38    0.03    0.05      0    34.99    0.03    0.05      0
        2048           512     float     sum      -1    38.72    0.05    0.10      0    37.35    0.05    0.10      0
        4096          1024     float     sum      -1    39.20    0.10    0.20      0    38.94    0.11    0.20      0
        8192          2048     float     sum      -1    46.89    0.17    0.33      0    43.53    0.19    0.35      0
       16384          4096     float     sum      -1    50.02    0.33    0.61      0    49.28    0.33    0.62      0
       32768          8192     float     sum      -1    59.52    0.55    1.03      0    54.29    0.60    1.13      0
       65536         16384     float     sum      -1    71.60    0.92    1.72      0    68.39    0.96    1.80      0
      131072         32768     float     sum      -1    79.46    1.65    3.09      0    76.06    1.72    3.23      0
      262144         65536     float     sum      -1    80.70    3.25    6.09      0    79.49    3.30    6.18      0
      524288        131072     float     sum      -1    89.90    5.83   10.94      0    90.97    5.76   10.81      0
     1048576        262144     float     sum      -1    104.8   10.00   18.75      0    105.6    9.93   18.62      0
     2097152        524288     float     sum      -1    140.0   14.98   28.08      0    133.6   15.70   29.44      0
     4194304       1048576     float     sum      -1    150.6   27.84   52.21      0    151.4   27.70   51.93      0
     8388608       2097152     float     sum      -1    206.6   40.61   76.14      0    204.0   41.11   77.09      0
    16777216       4194304     float     sum      -1    389.0   43.13   80.86      0    386.2   43.45   81.46      0
    33554432       8388608     float     sum      -1    617.4   54.35  101.90      0    608.5   55.14  103.39      0
    67108864      16777216     float     sum      -1    949.0   70.71  132.59      0    939.4   71.44  133.95      0
   134217728      33554432     float     sum      -1   1687.9   79.52  149.09      0   1647.8   81.45  152.72      0
   268435456      67108864     float     sum      -1   3019.6   88.90  166.68      0   3026.4   88.70  166.31      0
   536870912     134217728     float     sum      -1   5701.8   94.16  176.55      0   5745.8   93.44  175.20      0
  1073741824     268435456     float     sum      -1    11029   97.36  182.54      0    11006   97.56  182.92      0
  2147483648     536870912     float     sum      -1    21588   99.48  186.52      0    21668   99.11  185.83      0
  4294967296    1073741824     float     sum      -1    42935  100.03  187.56      0    42949  100.00  187.50      0
  8589934592    2147483648     float     sum      -1    85442  100.54  188.50      0    85507  100.46  188.36      0
# Out of bounds values : 0 OK
# Avg bus bandwidth    : 56.6365 

 


Conclusion


Correct deployment of NDmv4 kubernetes pools using Azure Kubernetes service is critical to get the expected performance. NCCL collectives tests (e.g allreduce) are excellent benchmarks to verify the cluster is set-up correctly and achieving the expected high performance of NDmv4 VM’s.


 

Migrating from Azure Database for MariaDB to Azure Database for MySQL

Migrating from Azure Database for MariaDB to Azure Database for MySQL

This article is contributed. See the original author and article here.

MariaDB is the open-source relational database management system created by MySQL’s original developers. MariaDB is designed to be highly compatible with MySQL. It supports the same SQL syntax, data types, and connectors as MySQL, allowing for a seamless transition for applications or databases that previously used MySQL.


 


Recently we’ve had many customers asking for guidance on moving from MariaDB to MySQL. To address this request, this blog post focuses on moving from Azure Database for MariaDB version 10.3 to Azure Database for MySQL version 5.7 using the MySQL Shell (MySQLSh) client. However, the same process, with minor changes, can help migrate other compatible MariaDB-MySQL version pairs.


 


Preparation


Before beginning, it’s important to assess any application changes or workarounds that are required to ensure a smoother migration. In real-world scenarios there are often challenges, so testing an application with the target MySQL 5.7 becomes crucial before starting the migration. To understand the potential incompatibilities between MariaDB and MySQL, refer to the following documents.



 


Prerequisites


Before starting this process, ensure that that the following prerequisites are in place:



  • A source instance of Azure Database for MariaDB running version 10.3.

  • A target instance of Azure Database for MySQL running version 5.7.

  • Network connectivity established (either via private or public network) between the source and target so that they can communicate with each other.


 


Migration overview


The process of migrating from Azure Database for MariaDB to Azure Database for MySQL involves:



  1. Backing up your Azure Database for MariaDB instance using MySQLSh.

  2. Restoring the backup to your Azure Database for MySQL instances using MySQLSh.

  3. Configuring and starting replication on your Azure Database for MariaDB instance, sending data to your Azure Database for MySQL instance.

  4. Performing cutover when the replication lag reaches zero.


 


1_Dump_Restore.png


2_MariaDB_Replication_MySQL.png


3_Cutover.png


 


Note: For reference, the name and size of the initial database is shown in the following graphic.


 


4 - Initial DB size.png


 


Procedure


To back up your Azure Database for MariaDB instance using MySQLSh, perform the following steps.



  1. Connect to mysqlsh prompt by running the following command:

    Syntax

    mysqlsh –uri %40@:

    Example command

    mysqlsh –uri azureuser%40rahulsaha-mariadb@rahulsaha-mariadb.mariadb.database.azure.com:3306


 



  1. To take a full backup (which will also include the master binlog file number and position) of the source server, at the mysqlsh prompt, run the following command:

    Syntax

    util.dumpInstance(“, {threads: 16, showProgress: true, users:false})

    Example command


    util.dumpInstance(“/backup/mysqlsh/mariadb_backup”, {threads: 16, showProgress: true, users:false})

    Example output

    5 - Backup.png


     





  1. To restore the backup to Azure Database for MySQL using MySQLSh, run the following command.

    util.loadDump(“/backup/mysqlsh/mariadb_backup”, {threads: 16, showProgress: true})

    Example output

    6 - Restore.png


    Next, I need to set up replication from Azure Database for MariaDB to Azure Database for MySQL. However, before setting up replication, it’s important to ensure that the firewall of both Azure Database for MariaDB and Azure Database for MySQL servers are configured such that they are allowed to communicate with each other.




 



  1. To configure network settings on the source Azure Database for MariaDB server, ensure that the IP addresses of the VM used to perform the migration and the target Azure Database for MySQL server are whitelisted in the firewall on the source Azure Database for MariaDB server, as shown below.

    7 - MariaDB connectivity.png


 



  1. To configure network settings on the target Azure Database for MySQL server, ensure that the IP addresses of the VM used to perform the migration and the source Azure Database for MariaDB server are whitelisted in the firewall on the target Azure Database for MySQL server, as shown below.

    8 - Flex Networking.png


 



  1. To configure the replication, use the stored procedure mysql.az_replication_change_master, as shown below.


    CALL mysql.az_replication_change_master(‘rahulsaha-mariadb.mariadb.database.azure.com’, ‘replica_user@rahulsaha-mariadb’, ‘StrongPass’, 3306, ‘mysql-bin.000003’, 385, ”);



    Example output

    9 - Replication1.png




 



  1. To start the replication, use the stored procedure mysql.az_replication_start, as shown below.

    call mysql.az_replication_start;

    Example output

    10 - Replication2.png


 



  1. Monitor the replication by running the command below until the Second behind master value displays as 0.

    mysql> show slave statusG


    Example output

    11 - Replication.png



  2. Finally, point the application to the target Azure Database for MySQL server by updating the connections string(s) as necessary.



Limitations



  • MySQLShell doesn’t support backing up users. While creating the backup, be sure not to include users by using the following command:

    MySQL  rahulsaha-mariadb.mariadb.database.azure.com:3306 ssl  JS > util.dumpInstance(“/backup/mysqlsh/mariadb_backup”, {threads: 16, showProgress: true, users:false})

    Example output

    12 - Error 1 backup.png


  • Restore error – Lock wait timeout exceeded. Locking can happen between transactions when loading data to MySQL, which may result in throwing the following error:

    MySQL Error 1205 (HY000): Lock wait timeout exceeded; try restarting transaction:…

    Example output

    13 - Error 2 Restore.png

    If you get this error, you can work around it by increasing the value of the “innodb_lock_wait_timeout” parameter in the Azure portal (as shown below), and then continuing the migration.

    14 - Error Fix.png

    Then, verify the change from the MySQL client by running the following command:

    SHOW VARIABLES LIKE ‘innodb_lock_wait_timeout’;

    Example output

    15.png



Conclusion


Migrating from Azure Database for MariaDB to Azure Database for MySQL using dump and restore tools, together with replication to minimize the downtime needed for cutover, is not a difficult process. However, be sure to thoroughly test and benchmark things to help minimize the potential for encountering issues during and post migration, as every database, application architecture can be incredibly unique.


If you have any feedback or questions about the information supplied above, please leave a comment below or email us at AskAzureDBforMariaDB@service.microsoft.com. Thank you!

Tips and tricks on how to search for organizational content more effectively

Tips and tricks on how to search for organizational content more effectively

This article is contributed. See the original author and article here.

Across Microsoft solutions, it is possible to search for work/organizational content in many different entry points, such as Office.com, Sharepoint.com and Microsoft Bing – Work tab.


 


Office.com and Sharepoint.com are great places to start a search across all your personal and content accessible to you within your organization, including shared documents, offering capabilities that can help you navigate content in a way that suits you the best.


 


This post will guide you through some of the most frequent work search tasks and demonstrate how you can achieve them with different methods. You will learn how to optimize your search experience and access the information you need efficiently.


 


It all starts with the Search box.


The Search box can help you find your recent content quickly and easily. It shows you suggestions of Files, People, and Apps that you interact with frequently.


 


BillBaer_22-1685726464714.png


 


How does starting your search in Office.com or Sharepoint.com looks like


 


You can also use keywords like “ppt” or “doc” to refine the results you are seeing in the Search box suggestions.


 


BillBaer_23-1685726464723.png


 


BillBaer_24-1685726464729.png


 


Retrieve Word documents by using ‘doc’ keyword.


BillBaer_25-1685726464738.png


 


Retrieve PowerPoint documents by using ‘ppt’ keyword.


 


You can also get People results in Search box suggestions based on their phone number or department.


 


BillBaer_26-1685726464778.png


 


People search suggestions based on phone number.


 


BillBaer_27-1685726464780.png


 


People search suggestions based on department name.


 


Navigating to Search Results Page


If you don’t see what you are looking for in Search box suggestions, press enter or click ‘Show more results’ to go to the results page to explore more content. You can use different tabs or filters to refine the results you are seeing.


 


BillBaer_28-1685726464791.png


 


 


As an example, you can use People tab and different keywords to search for people based on their department or job title.


 


BillBaer_29-1685726464803.png


 


Search for People based on department name.


BillBaer_30-1685726464811.png


 


Search for People based on job title.


 


Or go to Messages tab to find an Email or a Teams message with specific keywords.


 


BillBaer_31-1685726464822.png


 


Email and Teams messages search.


 


Easily navigate through your own content


Navigating through your own content daily can be challenging. Sometimes you may want to search for a specific document you created or edited, or a message/email you sent. This can be easily done by typing your name in the Search box and clicking on the Search box suggestion. This opens up a Person Centric Search view shown below.


 


It is worth noting that Messages tab is currently available in Office.com and is yet to come to Sharepoint.com


BillBaer_32-1685726465200.png


 


Navigating to People Centric Search view by clicking on suggestions in the Search Box


You can further narrow down your own content by typing additional keywords in the search box next to the name pill or using filter and tab refiners.


 


BillBaer_33-1685726465219.png


 


BillBaer_34-1685726465233.png


 


Using keyword + File Type filter to further refine your search


 


Search for people and content they shared.


You can search for your colleagues’ content or understand their position in the organizational chart by looking them up and clicking on their name from the search box suggestion.


 


BillBaer_35-1685726465246.png


 


Browse through content your colleagues have shared with you.


BillBaer_36-1685726465258.png


 


Understand your company organization and who your colleagues report to.


This feature only shows public content and content that has been explicitly shared with you by the person you are looking up. Hence in some cases, you may not get any results.


 


BillBaer_37-1685726465275.png


 


You can only browse through content explicitly shared with you.


 


Getting to work search results in Microsoft Bing


We are currently working to bring the same set of search capabilities across Office.com, Sharepoint.com and Bing.com/work.


 


To access work search in Bing.com, you need to be signed into Bing with your organizational account. This will enable you to see top work search results in the All-Tab. You can further explore work content by clicking some of the work result suggestions or going straight to Work tab.


 


BillBaer_38-1685726465299.png


 


Work result suggestions in All-Tab


 


BillBaer_39-1685726465324.png


 


Work search results in Work-Tab


 


On images below, we are showing how some of the searches mentioned in this article may look like in Bing.com/work.


 


BillBaer_40-1685726465347.png


 


Email and Teams messages search


 


BillBaer_41-1685726465377.png


 


People search by name.


BillBaer_42-1685726465401.png


 


Understand your company organization and who your colleagues report to.


 


BillBaer_43-1685726465409.png


 


You can only browse through content explicitly shared with you.


 


 


 


 


 

Download live PDF release plans on demand

Download live PDF release plans on demand

This article is contributed. See the original author and article here.

Thanks to a recent upgrade of Microsoft Learn, you can now get an up-to-the-minute PDF version of release plans for Dynamics 365, Power Platform, and Cloud for Industry anytime you like, in any language we publish. Previously, you had to wait for us to create PDF files to share the release plans with your team, clients, or partners. And since we created PDFs just once a month, they were often out of sync with the published release plans. Our localized PDFs were even more tardy.

Custom PDFs will be retired

In the next two weeks, we’ll retire the custom PDF files we’ve been creating every month. After that, any links to PDFs on the release wave landing pages will redirect to the automated PDF option so that you have the most up-to-date information available.

How to get live PDF release plans on demand

How do you get the new experience? At the bottom of the table of contents on any release plan page, select Download PDF. A PDF version of the entire release plan opens in a new browser tab. Select the Contents icon to expand the table of contents and easily navigate to sections that interest you.

Legend:

  1. Contents icon
  2. Annotation tools (highlighter, pen, eraser, text)
  3. View tools (zoom out, zoom in, fit to width, go to page, rotate page, switch between viewing one or two pages)
  4. Page tools (search, print, save, view full-screen, settings)

Watch a brief video:

You can print, save, or share the PDF file, too.

You can use the same technique to get a PDF of any documentation section of the Learn site.

Tell us what you think

We’re excited about this upgrade, but we want to know what you think! We’re always working to make the release plans more useful for you. Give it a try and let us know. And feel free to suggest features you’d like to see in the PDF version.

Tell us about your download PDF experience.

Learn more

Read our post highlighting some of the exciting updates coming your way: 2023 release wave 1 plans now available | Microsoft Dynamics 365 Blog

Not yet a Dynamics 365, Power Platform, or Cloud for Industry customer or want to know more? Take a tour:

The post Download live PDF release plans on demand appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

5 ways Copilot in Viva Sales takes seller productivity to the next level

5 ways Copilot in Viva Sales takes seller productivity to the next level

This article is contributed. See the original author and article here.

AI-powered experiences are changing the game of what’s possible for sellers, and generative AI with Copilot is here to assist sellers do their best work. Copilot in Viva Sales is quickly evolving and adding new features and experiences to make sellers’ lives better. The tools are there to help offload and automate those mundane sales activities, allowing a seller to spend more time with prospects and engaging customers at the right moment in the sales cycle.

With email remaining a key channel in day-to-day interactions the recently announced General Availability of email features have received great feedback from salespeople helping them save time when connecting with customers. Let’s look at 5 ways Copilot in Viva Sales takes seller productivity to the next level:

Use Copilot in Viva Sales to generate email content suggestions

Responding to emails can take time and is often the activity sellers leave until the end of the day or week. It can be overwhelming and might even cause sellers to miss important deals. With AI-generated email content suggestions, we’re here to help your sellers balance their time and effort!

Sellers can use this feature to

  • Generate email replies. These replies will be in context of the e-mail thread and surface data from the relevant CRM opportunity.
  • Generate new emails based on a user defined prompt.

In our suggested replies, users can choose between several pre-defined categories or suggest their own prompt. The AI-generated replies intelligently create drafts that directly address the email thread users are replying to. In addition, the suggestions use CRM data to enrich the text and make it relevant to the specific situation. The response includes opportunity data based upon a contact match and allows the individual to adjust and switch opportunities with a simple click. It can even include the seller’s Outlook calendar availability to suggest meeting times.

AI-generated email content

With AI generated new emails and replies, users can refine the suggested text to add more content or context. For example, if a seller prefers to adjust the auto-suggested meeting day, they could simply add a free-text prompt asking Copilot to offer a time next week. The generated text will then update with the new timeslot.

Making sure the data is correct is critical to adoption. If the seller wants to understand the source of information in the generated reply, simply click the blue highlighted data point to see a window into the data source. Not only does this help build trust that the data is accurate, it also ensures they can validate without having to context-switch across multiple applications saving time and focus.

Forget “Admin Day” – quickly catch up on emails and update the CRM in the moment

With Copilot in Viva Sales, we are looking to reduce those admin days and instead help sellers get up to speed on customer communications quickly. Help them make those critical updates that improve data quality back into CRM and generate responses faster, so sellers can execute them in the moment rather than save up for an end of week activity.

AI-generated email thread summary

Viva Sales uses Copilot to summarize email conversation threads and provide your sellers with options to:

  1. Copy the summary.
  2. Save the summary to the CRM system as a note on the record’s timeline.
  3. Provide feedback on the quality and relevancy of the summary output.

When logging into your inbox it can be daunting to work through all the unread mail. As a typical pattern long emails are often reviewed briefly by skim reading the first few paragraphs. This can provide a huge risk to sellers missing key points that could be placed later in the thread. This is where the summarization capability with Copilot can help.

  • Email summaries are generated for emails or email threads with more than 1000 characters, which is about 180 words.
  • The email summary contains the key insight broken down into digestible bullet points so sellers can quickly catch up in seconds.
  • After adding the summary to the CRM system, sellers can edit it as needed in the timeline of the record.
  • The summary generated is designed to help sellers see key insights immediately and assist in the decision making on whether they need to take a deeper look. Copilot capabilities are never a replacement for a human review, but we designed them to help sellers decide to jump in faster with better context.

Effectively prepare for sales meetings

Copilot in Viva Sales helps sellers prepare for meetings in advance. It saves precious time by offering relevant customer information within Outlook, without making the seller switch screens to their CRM.

When opening a customer meeting in Outlook, in the Viva Sales pane, sellers get a view to help them get ramped up on the situation with the customer. The view includes:

  • CRM information on the opportunity that is the discussion topic of in the meeting.
  • Summary of recent notes that were captured on the opportunity level.
  • Any issues or concerns addressed within the notes.
  • Summary of previous opportunity activities (like emails and meetings).

Sellers can drill into the data source to get more context if necessary and be readier to engage knowing the top items that need to be addressed.

AI-generated opportunity summary

Boost seller productivity with AI-generated meeting summaries

Delivering a professional engagement with a customer can be the difference between winning and losing a deal. This applies to seller communications. When finishing an important meeting with a client a common task is to send a follow-up recap. Not only does this show that the seller has listened throughout the call but also ensures that there is a clear understanding of the next steps. Sellers capture their notes in a variety of places, but if they use the conversation intelligence capability in Viva Sales – creating the recap is easy.

With Copilot in Viva Sales, we’re here to help sellers cross this task off their list quickly and easily. We’re combining our conversation intelligence technology with the magic of Viva Sales and GPT, to boost seller productivity and help sellers focus on their customer relationships.

With just a few easy steps, Viva Sales flags that a new meeting summary is available for the previous communication. The seller can select and use the generated recap as a solid starting point for the response. Simple!

Steps to get started:

AI-generated meeting summaries

The generated meeting summary will cover topics that sellers discussed in their calls and action items that were mentioned, all captured by our conversation intelligence. The GPT technology will format the information into an email, and leverage CRM data to enrich the content.

Immediately engage with Viva Sales Copilot experiences, then sign in to connect with your CRM

Users who are not initially connected to CRM are still able to get instant value with Copilot in Viva Sales. We’ve made some capabilities available immediately upon opening the Viva Sales pane to showcase the productivity experience. Sellers who would like to take further advantage can then connect to CRM for access to the full capabilities.

When opening the Viva Sales pane without being connected to CRM, users can:

  • Provide a prompt to draft AI-generated email content.
  • Catch up on emails with email summaries at a glance.

Users can easily sign into their CRM to save those thread summaries or get additional Copilot in Viva Sales value.

Copilot in Viva Sales without CRM

Next steps

As organizations embark on their AI defined vision and strategy, Copilot in Viva Sales is a great way to see immediate value for sellers. The solution is designed to help sellers see real tangible results from the moment they switch it on without lengthy consultancy effort or technical training. If you are a Dynamics 365 Sales Enterprise and above customer Copilot in Viva Sales is included within your license plan and it is easily available for Salesforce customers to purchase.

Get started with Viva Sales: Microsoft Viva Sales | Microsoft Viva

Installation and Admin guides and FAQ: Get Started with Microsoft Viva Sales | Microsoft Learn

Copilot in e-mail documentation: Copilot in Viva Sales E-mail Messages Overview

The post 5 ways Copilot in Viva Sales takes seller productivity to the next level appeared first on Microsoft Dynamics 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

What’s new in Microsoft Teams (free) | May 2023

What’s new in Microsoft Teams (free) | May 2023

This article is contributed. See the original author and article here.

As you might have seen, many new features have become available in Communities (beta) in Teams free on Windows 11, bringing it close to parity with mobile. You can now create and join communities on Windows 11, and invite others to your communities, too.


 


There’s also a significant change in Teams free meetings where previously all meeting participants joined meetings through lobby. We have now added a new option for invited participants to get directly to the meeting, in other words bypassing the lobby. This will be the default setting for all new Teams free meetings, making meeting joins more seamless for the invited participants, and keeping your meetings safe by having everybody else still joining through the lobby.


 


New features in Teams (free) on desktop and web


 


Create a community (Windows 11)


You can now conveniently create a new community from scratch in Teams free on Windows 11, very similarly as on mobile. You just need to fill in the community details like name, description, and community picture, and adjust community guidelines as needed. After community creation you can then invite new members or change further community details using mobile.


MiikkaOksanen_1-1685633683071.png


 


Invite members to your community (Windows 11)


It’s easy to invite others to your communities in Teams free on Windows 11 now. You can invite contacts already using Teams free or even those who have not yet got started using their email address or phone number. Learn how to invite and remove community members


MiikkaOksanen_2-1685633719688.png


 


Create community events and view community calendars (Windows 11)


Community events are a core feature in communities and now it’s possible to create those and view community calendars in Teams free on Windows 11, too. Communities created on Windows 11 are visible on mobile and vice versa making it easy to join the meeting when it’s time. Learn more about community calendars and events


 


Notify community members about new content via email (Windows 11)


When creating a new community post, you can now notify community members about the new post via email. This new option available when posting in a community helps you to reach your community members quickly even when they are not in Teams. These emails link back to the original post making it convenient to read the new content. Learn how to post to a community


MiikkaOksanen_3-1685633740841.png


 


Use Microsoft Designer for community announcements (Windows 11)


Community announcements stand out from other community content and when posting a community announcement on Windows 11, you can now use Microsoft Designer to quickly create a gorgeous banner image for the announcement. Learn how to use Designer for announcement banners


 


New features in Teams (free) on mobile


 


Notify community members about new content via email


When creating a new community post, you can now notify community members about the new post via email. This new option available when posting in a community helps you to reach your community members quickly even when they are not in Teams. These emails link back to the original post making it convenient to read the new content. Learn how to post to a community


MiikkaOksanen_4-1685633774783.png


 


Block users from your community


In the event of a bad actor going rogue in your community, as the community owner you can now block them from the community. The same user will not be able to join the community again. We hope you won’t be needing this feature, but it’s now available should it be needed. You can remove a community member and block them from joining the community again by selecting them from the member list and selecting ‘Remove from community’. This will give you options to ‘Remove’ and ‘Remove & Block’. Learn how to remove and block users from your community


MiikkaOksanen_6-1685633830186.png


 


Bulk invite community members using mobile camera (iOS)


It’s now very easy to quickly get your community growing with the new bulk invite option on iOS. With this feature you can use your mobile camera on iOS to grab a picture of a list of email addresses and phone numbers which then will be validated and matched against the current member list of the community. You can update the list as needed and when ready, send invites to up to 50 persons in one go. Learn how to bulk invite community members on iOS


MiikkaOksanen_5-1685633809375.png


 


How to send feedback and suggestions?


We are always happy to receive feedback and suggestions to make our product even better. To participate in our feedback program and help us in our endeavor, please follow the steps below:



You can also sign up for a user panel, to get opportunities to connect directly with the product team, and help make Teams (free) better. Learn more

Build more connections with new communities in Microsoft Teams and GroupMe features

Build more connections with new communities in Microsoft Teams and GroupMe features

This article is contributed. See the original author and article here.

Today we’re announcing new updates to the free version of Microsoft Teams that will allow you to create communities from scratch, share and invite members, create and host events, moderate content with critical trust and safety features, and get notified about all important activities.

The post Build more connections with new communities in Microsoft Teams and GroupMe features appeared first on Microsoft 365 Blog.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.