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GitHub Copilot Fundamentals Learning Path – Your New AI programming friend!
Hi! Ready to meet your new best friend? Say hello to GitHub Copilot, the AI pair programmer that's about to change the way you code. It's like having a super-smart friend who's always ready to help. No matter the scenario, writing code, fixing bugs, or just trying to...
Fire up your mobile field service game: offline enhancements for a seamless user experience
‘Offline-first’ with the Dynamics 365 Field Service Mobile application offers many advantages for frontline workers. The offline-enabled application will allow frontline workers to perform functions while they are in the field, without depending on an internet...
Migrate an existing cluster to Network ATC
Since Azure Stack HCI 21H2, customers have used Network ATC to: Reduce host networking deployment time, complexity, and errors Deploy the latest Microsoft validated and supported best practices Ensure configuration consistency across the cluster...
Customize and access the improved Active Conversation form
Customer service agents in a digital contact center interact with multiple customers daily through live chat, phone calls, and social media channels. During customer interactions, often they find themselves searching for relevant information on various screens or...
Microsoft Defender for IoT moves to site-based licensing for protecting OT environments
On June 1, 2023, Microsoft Defender for IoT moved to site-based licensing for organizations looking to protect their operation technology (OT) environments. The previous Azure consumption model for this solution will no longer be available for purchase by new...
Customize the conversation table for your business needs
Organizations in different industries need to visualize their customer interactions in different ways. With customized columns in the conversation table, organizations can enable agents to quickly summarize the purpose of the interaction, and they can associate...
Accelerate support ramp-ups, handoffs, and wrap-ups with Copilot summarization
Support agents often have to manage complex and lengthy conversations and cases. These require a lot of time and attention to understand and resolve. Wouldn’t it be great if there was a way to quickly get the gist of what’s going on without having to read through...
Upgrade Project Service Automation to Project Operations
Hello to the Project Service Automation (PSA) Community! Back in November 2022 we announced the availability of the second phase of Project Service Automation to Project Operations upgrade, making it possible to upgrade projects with up to 500 tasks. If all projects...
Process Monitor v3.94
Process Monitor v3.94 This update to Process Monitor, a utility for observing real-time file system, Registry, and process or thread activity, improves handling of incomplete Procmon Log files (.pml), and restores "Copy All" functionality in the Event Properties...
NEW: Data Security partner-ready campaigns!
The Data Security 6-week digital campaign and the Data Security campaign-in-a-box are available to enable Microsoft partners to drive top and mid funnel leads for the Data Security solutions and your services. Data security has become one of the most critical...
Maximizing efficiency in Resource Scheduling: Prioritizing Locked Bookings
In Resource Scheduling Optimization, dispatchers can lock existing scheduled bookings to Resource, Time or Time Range, or Resource and Time based on their scheduling scenarios. What are locked options and why are they needed? Once a booking is created, a lock can be...
Enhancing Seller Productivity: Customize Viva Sales Forms
In today’s competitive business landscape, maximizing the value sellers derive from sales tools is paramount. One key aspect of achieving this is the ability for customers to customize Viva Sales forms, enabling them to have the right business information at the right...
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