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MVP’s Favorite Content: New Series to Elevate Your Skills
In this blog series dedicated to Microsoft's technical articles, we'll highlight our MVPs' favorite article along with their personal insights. Sander ten Brinke, Developer Technologies MVP in Netherlands Performance Improvements in .NET 8 - .NET Blog “For the last...
Release wave 2: Transforming customer experiences with generative AI and Microsoft Dynamics 365
The innovation continues. Generative AI has opened the door to a new world of what’s possible. In business applications, we’re using generative AI to break down silos and bridge gaps between data, insights, and people so sellers, marketers, and customer experience...
Deploy Semantic Kernel with Bot Framework
If you've been working with Azure OpenAI for a while, chances are you've heard of Semantic Kernel. It is a library implemented in multiple programming languages that can handle prompt templates, manage conversation state, integrate with plugins and many other features...
Delegate Azure role assignment management using conditions
We’re excited to share the public preview of delegating Azure role assignment management using conditions. This preview gives you the ability to enable others to assign Azure roles but add restrictions on the roles they can assign and who they can assign roles to. ...
Microsoft Business Applications Launch Event introduces wave of new AI-powered capabilities for Dynamics 365 and Power Platform
Today, at the Microsoft Business Applications Launch Event, we kicked off the 2023 release wave 2 for Microsoft Dynamics 365 and Microsoft Power Platform, a six-month rollout of new and enhanced capabilities scheduled for release between October 2023 and March 2024....
Show declined events on the calendar
A much-awaited calendaring feature is finally coming to Outlook: the capability of keeping the events you decline on your calendar. In Settings, once you turn on the feature, declined events will no longer disappear but remain on your calendar so you can easily...
Enable faster, more impactful frontline services with Microsoft Dynamics 365 Field Service
This post was co-authored by Caroline Dent, Senior Solutions Consultant, Velrada. Due to fierce competition and increasing customer expectations, many organizations are looking to transform their field service operations to increase customer satisfaction, drive...
Use Application Insights to diagnose conversations in Dynamics 365 Customer Service
Every contact center wants to maintain system health with minimal usability disruptions to offer a delightful and seamless customer experience. Now, contact center managers can use Application Insights to get details about customer conversations and solve problems...
Support for legacy TLS protocols and cipher suites in Azure Offerings
Overview Microsoft Azure services already operate in TLS 1.2-only mode. There are a limited number of services that still allow TLS 1.0 and 1.1 to support customers with legacy needs. For customers who use services that still support legacy protocol versions and...
Modernize customer support with Copilot in Dynamics 365 Customer Service
The year 2023 has ushered in dramatic innovations in AI, particularly regarding how businesses interact with customers. Every day, more organizations are discovering how they can empower agents to provide faster, more personalized service using next-generation AI. ...
Unlocking the Power of Spatial Data: Azure Cache for Redis Geospatial Indexing
In the digital age, spatial data management and analysis have become integral to a wide array of technical applications. From real-time tracking to location-based services and geospatial analytics, efficient handling of spatial data is pivotal in delivering...
Blazor WebAssembly and Server: Implementing AAD OAuth 2 Delegated Flow with MSAL for Azure DevOps
Introduction The healthcare industry is no stranger to complex data management challenges, especially when it comes to securing sensitive information. As technology continues to evolve, healthcare professionals are increasingly turning to modern frameworks like Blazor...
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