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* TIPS & TRICKS & NEW CAMPAIGNS * Digital Marketing Content (DMC) On Demand tool
Digital Marketing Content (DMC) OnDemand works as a personal digital marketing assistant and delivers fresh, relevant and customized content and share on social, email, website, or blog. It runs 3-to-12-week digital campaigns that include to-customer content and...
Unlock new value with your Dynamics 365 data in Microsoft 365 and Fabric, while safeguarding your data and assets
Navigating the complex world of business data in the age of AI presents unique challenges to enterprises. Organizations grapple with harnessing disparate data sources, addressing security and compliance risks while maintaining cost effectiveness. Overwhelming...
Enhance agent utilization and engagement with least active routing
Organizations want to get the best out of their agents by maximizing their utilization, distributing work evenly, and providing enough breaks between calls. Least active routing, formerly known as most-idle routing, is an assignment strategy that can help achieve...
Secure your subnet via private subnet and explicit outbound methods
While there are multiple methods for obtaining explicit outbound connectivity to the internet from your virtual machines on Azure, there is also one method for implicit outbound connectivity – default outbound access. When virtual machines (VMs) are created in a...
Microsoft Copilot brings generative help and guidance into Dynamics 365 Supply Chain Management
Introduction: In the ever-evolving landscape of business operations, Dynamics 365 Supply Chain Management has been a trusted companion for organizations, offering a robust suite of features to streamline processes. However, with its rich functionality, there often...
Introducing Project “Sophia”, a new generation AI-first business application
We are committed to continuous innovation to reimagine business applications in this era of AI. Today we are excited to announce the preview of Project “Sophia”, which you can try at: Http://aka.ms/projectsophia. Project “Sophia” is an AI powered business research...
Are You Alive: Enhancing Azure AI Vision Face API with Liveness Detection
By Quentin Miller We are excited to announce the public preview of Liveness Detection, an addition to the existing Azure AI Face API service. Facial recognition technology has been a longstanding method for verifying a user's identity in device and online account...
Introducing new Copilot experiences to boost productivity and elevate customer experiences across the organization
Microsoft Copilot presents an opportunity to reimagine the way we work—turning natural language into the most powerful productivity tool on the planet. With AI, organizations can unearth value in the mountain of data across productivity tools like Microsoft 365 and...
Introducing Microsoft Copilot Studio and new features in Copilot for Microsoft 365
At Microsoft Ignite 2023, we are announcing new innovations across Microsoft Copilot—one copilot experience that runs across all our surfaces, understanding your context on the web, on your PC, and at work to bring the right skills to you when you need them across...
Announcing Microsoft Copilot Studio: Customize Copilot for Microsoft 365 and build your own standalone copilots
At Microsoft Ignite 2023, we’re excited to announce Microsoft Copilot Studio, a low-code tool to customize Microsoft Copilot for Microsoft 365 and build standalone copilots. The post Announcing Microsoft Copilot Studio: Customize Copilot for Microsoft 365 and build...
Announcing Microsoft Copilot for Service
Over the past six months we’ve outlined our vision for the evolution of Microsoft’s portfolio targeting customer service and related markets, beginning with the introduction of Copilot for Microsoft Dynamics 365 as the world’s first Copilot for both CRM and ERP, and...
Streamline Field Service Operations with new Copilot capabilities
Service professionals on the frontline rely on having nearly-instant access to a range of customer and technical information at the moment it’s needed. However, data from Microsoft’s 2023 Work Trend Index Annual Report[1] reveals not being able to easily find the...
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