Our Latest News

Expanding Copilot for Microsoft 365 to businesses of all sizes

Expanding Copilot for Microsoft 365 to businesses of all sizes

We are updating our Microsoft Copilot product line-up with a new Copilot Pro subscription for individuals; expanding Copilot for Microsoft 365 availability to small and medium-sized businesses; and announcing no seat minimum for commercial plans. The post Expanding...

Announcing automatic Copilot enablement in Customer Service

Announcing automatic Copilot enablement in Customer Service

Starting January 19, 2024, Microsoft Copilot in Dynamics 365 Customer Service will be automatically installed and enabled in your Dynamics 365 Customer Service environment. This update will install the case summarization and conversation summarization features. These...

Shaping the future of retail with AI and Dynamics 365

Shaping the future of retail with AI and Dynamics 365

In an industry defined by both growth and disruption, retailers are depending on technology to navigate challenges ranging from shifting purchase habits to supply chain complexities. Next week, at the National Retail Federation (NRF) Big Show, Microsoft will...

Transition to real time journeys – the time is now 

Transition to real time journeys – the time is now 

In September 2023, we announced that Dynamics 365 Customer Insights and Dynamics 365 Marketing are coming together as one offering named Dynamics 365 Customer Insights, an AI driven solution which revolutionizes your customers’ experiences. Within this solution are...

Recent Comments

    Dr Ware Technology Services

    We look forward to meeting you

    Phone Number: 843 573 0970
    Toll Free: 83DRWARE83 or (833) 792-7383

    Contact Us