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Revolutionizing marketing workflows with Copilot in Dynamics 365 Customer Insights
In the ever-evolving landscape of generative AI, a copilot isn’t just a companion that makes tasks that you’re already doing at work easier, but it’s quickly becoming a transformative force reshaping the very core of how things are done. After shipping 13 publicly...
Bringing the latest capabilities to Copilot for Microsoft 365 customers
We are announcing two important updates for users of Copilot for Microsoft 365. First, we are bringing priority access to the GPT-4 Turbo model to work with both web and work data. Second, later this month we are bringing expanded image generation capabilities in...
Defender Vulnerability Management GA in government cloud
Microsoft has established itself as a leading solution for vulnerability risk management (VRM) by leveraging its industry-leading threat intelligence and security expertise. Microsoft Defender Vulnerability Management covers the end-to-end VRM lifecycle to identify,...
Capture customer signatures with the new Signature control in Dynamics 365 Field Service Mobile
Getting customer signoff on a completed Work Order is a key job to be done for any service technician. Earlier this year, Dynamics 365 Field Service released a new and improved signature control to capture customer signatures on mobile devices. It supports drawing a...
Four Strategies for Cost-Effective Azure Monitoring and Log Analytics
Effective cost management in Azure Monitor and Azure Log Analytics is essential for controlling cloud expenditures. It involves strategic measures to reduce costs while maximizing the value derived from ingested, processed, and retained data. In Azure, achieving this...
Navigating Azure WAF Exclusions
Introduction Exclusions in Azure WAF (Web Application Firewall) are a critical feature that allows administrators to fine-tune security rules by specifying elements that should not be evaluated by WAF rules. This capability is essential for reducing false positives...
Maximize efficiency with forecasting in Dynamics 365 Customer Service
In today’s dynamic business environment, efficient resource allocation and planning are paramount for the success of any organization. Microsoft Dynamics 365 Customer Service brings a powerful forecasting feature that empowers businesses to predict and manage their...
Enterprise Connect showcases new UC features in Microsoft Teams and Microsoft Teams Phone
By Brenna Robinson, General Manager, Microsoft SMB At this year’s Enterprise Connect conference, Microsoft showcased new products and solutions improving business communications and collaboration. The Enterprise Connect conference features the latest unified...
OneDrive security and mobile features now available for Microsoft 365 Basic subscribers
We are excited to announce the addition of ransomware detection and recovery, an expanded Personal Vault, password protected and expiring sharing links, and offline files and folders to Microsoft 365 Basic. These features are available today, at no additional...
Your new way of working: Copilot for Microsoft 365
Small and medium-sized businesses (SMBs) have tremendous vision and passion, and Copilot for Microsoft 365 can help turn dreams into reality. With Copilot for Microsoft 365, you can use the power of AI to reduce the daily grind of running your business—giving you...
Improve DNS security by using Domain Name Label Scope
The reuse of DNS names is a common requirement for cloud customers, as applications and services may need to be upgraded or migrated while still having the ability to deploy using the same DNS name as a pointer. The danger of this practice is that it can leave you...
Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service
Great customer service is absolutely critical to any organization’s success. Today, organizations require modern solutions that can help them support customers on the channels and touchpoints of their choice, by providing customers with self-service options and arming...
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