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Announcing General Availability of Proactive Voice Enhancements in Dynamics 365 Contact Center
We’re excited to announce the general availability of proactive voice engagements in Dynamics 365 Contact Center, delivering enterprise-grade outbound calling for service scenarios. We want to thank everyone who participated in the preview and shared valuable...
Agentic AI for inventory to deliver: From procurement to fulfillment
When customers place an order, they expect speed, accuracy, and reliability. Behind the scenes, inventory-to-deliver processes are what makes that promise possible, helping to ensure the right products are available at the right time to meet customer expectations...
![Price Override in Project Operations | Part 2 [Understanding Change Amount effect]](https://www.drware.com/wp-content/uploads/2024/10/cropped-cropped-21688204_10213848566435612_2978963762468624084_o.jpg)
Price Override in Project Operations | Part 2 [Understanding Change Amount effect]
Here's what the Change Amount and Change Percentage mean when you are trying to do Price Overrides in Project Operations. You need to be careful and double check before proceeding. The post Price Override in Project Operations | Part 2 [Understanding Change Amount...
Price Override in Project Operations | Part 1 [Understanding Change Amount effect]
Here's how to fine the Overrides and why they calculate in such a way. The post Price Override in Project Operations | Part 1 [Understanding Change Amount effect] appeared first on D365 Demystified.
From manual work to meaningful selling: How Agentic AI is transforming Dynamics 365 Sales
Every seller knows how much time gets lost between selling moments. Information arrives in many forms—emails, screenshots, documents, handwritten notes—and turning that into structured CRM data often means manual copying, rework, or skipped fields altogether. At the...
The 6 pillars that will define agent readiness in 2026
Learn six practical ways to build and scale agents with Microsoft Copilot Studio while supporting enterprise adoption and governance. The post The 6 pillars that will define agent readiness in 2026 appeared first on Microsoft 365 Blog.
6 core capabilities to scale agent adoption in 2026
Learn six core capabilities organizations need to support agent adoption at scale in 2026, from governance and security to empowerment and operations. The post 6 core capabilities to scale agent adoption in 2026 appeared first on Microsoft 365 Blog.
College Students now get 12 months of Microsoft 365 Premium and LinkedIn Premium Career on us
We’ve put together something special just for students—a limited time offer that helps you study smarter, stand out in your job search, and turn your ambitions into reality. The post College Students now get 12 months of Microsoft 365 Premium and LinkedIn Premium...
Agentic AI in retail: How Dynamics 365 powers Commerce Anywhere
Retail Frontier Firms are evolving their operating models to keep pace with increasingly dynamic markets, using AI to support more responsive and resilient decision-making and execution across commerce channels. Rather than improving individual functions in isolation,...
Permissions in Project in Project Operations
A small tweak to curtain unwarranted access to the Projects in Project Operations. The post Permissions in Project in Project Operations appeared first on D365 Demystified.
New Copy Project Experience in Project Operations
Here's what you can do while copying to a new Project. An improved version from the previously direct Copy Project feature. The post New Copy Project Experience in Project Operations appeared first on D365 Demystified.
What’s new in Microsoft Copilot Studio: November 2025
November 2025 was a busy month for Microsoft Copilot Studio, marked by major announcements at Microsoft Ignite 2025 and a wave of new features now rolling out to makers. The post What’s new in Microsoft Copilot Studio: November 2025 appeared first on Microsoft 365...
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