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Enrich customer insights with affinity levels and share of voice
Enriched profiles in Microsoft Dynamics 365 Customer Insights help you understand your customers' brand and interest affinities so that you can provide the hyper-personalized experiences across touchpoints that today's customers seek. Brand and interest affinity...
Improve CSAT by connecting customers to agents using automatic assignment in unified routing
Automatic assignment of incoming service requests is one of the most powerful capabilities of unified routing, benefiting customers as well as agents and management. A common customer pain point is waiting for a long time to reach an agent, only to find out that the...
Mozilla Releases Security Updates for Firefox, Firefox ESR, and Thunderbird
Mozilla has released security updates to address vulnerabilities in Firefox, Firefox ESR, and Thunderbird. An attacker could exploit some of these vulnerabilities to take control of an affected system. CISA encourages users and administrators to review the...
Celebrate Pride, Fight Fraud
Migrating your database to Azure SQL – Preparation is everything | Data Exposed: MVP Edition
More and more companies are bringing their databases to the cloud, now you want to take this step too!? But what is the right way and which is the right target platform, how do we get our data there? How much power do we need for our application? This is exactly where...
How Microsoft is equipping manufacturing workers with the tools of the future
Across the manufacturing industry, pressure continues to rise as organizations and their workforces balance unpredictable supply chains, complex regulatory and compliance requirements, advanced security threats, and heightened competition. At Microsoft, we are working...
FTC says credit repair company sold sham services and a pyramid scheme
Vulnerability Summary for the Week of May 23, 2022
apple -- macos_monterey_and_masos_big_sur An out-of-bounds read issue was addressed with improved input validation. This issue is fixed in macOS Monterey 12.4, macOS Big Sur 11.6.6. An application may be able to gain elevated privileges. 2022-05-26 not yet calculated...
Microsoft Build: Unpacking the Tech at the Reactor
Build collaborative app that connect people, data, and processes to help over 270M Teams users thrive with hybrid work. Rapidly build powerful apps, bots, flows with a single integrated development stack that seamlessly blends low and pro code with Power Platform....
Azure Video Indexer supports monitoring of Audit logs
We are excited to announce that Azure Video Indexer customers using paid ARM based accounts can now monitor their Audit logs (with Azure Monitor). This will allow you to gain deeper insights on the operations of your Azure Video Indexer resources and consume this data...
DevOps Nirvana – Part 1
Contributions made to this blog post by Kyle Burns, Microsoft Cloud Solution Architect and Able Wang, former Principal Cloud Advocate and DevOps Lead at Microsoft, his contributions and skills will be forever appreciated. During this blog series I will be...
Build 2022: Azure Video Indexer Enhancements
At MS Build 2022, Azure Video Indexer service is becoming the primary video analytics offering Applied AI services, a GA service for analyzing stored videos (e.g. media libraries), with a single endpoint, more than 35 video and audio AIs - mainly...
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