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CISA Releases Two Industrial Control Systems Advisories

CISA released two Industrial Control Systems (ICS) advisories on January 10, 2023. These advisories provide timely information about current security issues, vulnerabilities, and exploits surrounding ICS.CISA encourages users and administrators to review the newly...

Direct inbound calling: Premier support made easy

Direct inbound calling: Premier support made easy

Jamie is an IT admin working on managing Contoso's IT services. Because his work is mission critical, he has a premier support account with the IT infrastructure provider. This includes direct technical support access to a specific support agent with deep knowledge of...

Azure App Service & ASP.NET Core 3.1 500.30 – One odd cause

Summary The problem in this case was, somehow, being caused by the customer's App Service having the .NET Core 3.1 runtime installed via Site Extension, instead of using the built-in runtime that comes with App Services. The issue resolved when the Site Extension was...

Customer Service voice support channel launches in Canada 

Customer Service voice support channel launches in Canada 

Since the November 2021 launch in select geographic regions of the native voice channel in Microsoft Dynamics 365 Customer Service, we have been expanding worldwide to satisfy growing customer demand. We are proud to announce that we now support local country regions...

Direct callback: Because nobody likes to wait on the phone

Direct callback: Because nobody likes to wait on the phone

Ana is excitedly setting up her new smartphone when the screen goes blank. In dismay, she calls customer service. The estimated wait time is more than 45 minutes, and she is number 7 in the queue because all agents are busy handling holiday call volume. She decides to...

CISA Releases Three Industrial Systems Control Advisories

CISA Releases Three Industrial Systems Control Advisories

Official websites use .govA .gov website belongs to an official government organization in the United States. Secure .gov websites use HTTPS A lock () or https:// means you've safely connected to the .gov website. Share sensitive information only on official, secure...

Azure Marketplace new offers – January 4, 2023

Azure Marketplace new offers – January 4, 2023

We continue to expand the Azure Marketplace ecosystem. For this volume, 133 new offers successfully met the onboarding criteria and went live. See details of the new offers below:   Get it now in our marketplace AI Assist: Aisera’s AI Assist supports service desk...

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