This article is contributed. See the original author and article here.

While navigating the pages in an application, the page was spinning for about a minute and giving a timeout error. This application utilizes a WCF service.


 


We collected a dump file from both the ASP.NET page and WCF service while the page was spinning. Here are the exceptions we saw in the dump files:


 


Exception Type : System.Net.Sockets.SocketExceptionMessage: An existing connection was forcibly closed by the remote hostSystem.ServiceModel.Channels.SocketConnection.Write(Byte[], Int32, Int32, Boolean, System.TimeSpan)Exception Type : System.ServiceModel.CommunicationExceptionMessage: The server did not provide a meaningful reply; this might be caused by a contract mismatch, a premature session shutdown or an internal server error.System.Runtime.AsyncResult.End[[System.__Canon, mscorlib]](System.IAsyncResult)System.ServiceModel.Activation.WorkerProcess.EndDispatchSession(System.IAsyncResult)Exception Type : System.IO.PipeExceptionMessage: There was an error reading from the pipe: The pipe has been ended. (109, 0x6d).System.ServiceModel.Channels.PipeConnection.OnAsyncReadComplete(Boolean, Int32, Int32)


 


Solution


For this website, Idle Time-out Action was set to “Suspend”. This option isn’t always helpful. I don’t recommend using it.


 


Setting Idle Time-out Action to Terminate solved the issue. Website started displaying pages.


Nedim_0-1616781621350.jpeg


 


If you like to find out who change the application pool settings, check this post out.

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.