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In about a week from today Microsoft Ignite 2020 gets underway. It’s quite a bit different this year but the one thing you can be certain of is we have lots of new and interesting content for you to enjoy.

If you haven’t registered yet, go do it now! It’s free to attend this year, and packed full of digital experiences for you to enjoy.

This post is to highlight the Exchange, Outlook and Bookings sessions we have created and curated for your viewing pleasure. The links won’t be live until the event starts, but we wanted to give you a peek into what to expect.

To be honest we have seen this shift to digital as an opportunity to give you more sessions about the things you want to hear about. With less constraints like rooms and speakers and space to worry about we decided to create content this year you wouldn’t normally get to see, and we really hope you enjoy it!

Here’s a list of all the material we have available, with links that will go live when the event starts on September 22nd 2020 at 8am PST. Enjoy!

Roadmap Sessions – Focused on What’s New and Upcoming

  • Exchange – Here, There and Everywhere – Exchange might have been around for more than 20 years but that doesn’t mean it’s old – Come and hear about our plans for the future of both on-prem and cloud, we’ll talk through some of the lifecycle changes taking place and give you an all around look inside the thing that is – Exchange.
  • The Outlook vision: IT and user value in a hybrid workspace – Hear from Outlook’s new leader, Lynn Ayres, on how to empower your users and organization in areas such as Time Management, Mobile Productivity, and hybrid workplaces. Learn about the “One Outlook” vision – inspiring agile innovation, providing IT with tools to meet security and compliance standards, and offering users more value, faster. Lynn will cover the use of AI to help users get work done more efficiently, new integrations with Microsoft 365 apps, and Bookings in the Enterprise.
  • Exchange Online IT Admin Experiences – We’ve been working very hard on updating the Exchange Online admin interfaces, and we’d like to show you the results! Come and see what we’re working on in the new Admin Center and hear about our plans for Exchange Online PowerShell.
  • The Evolution of Outlook – Learn about the vision for the evolution of Outlook as your personal organizer and the transformation of communications and time management in the workplace. We’ll share the roadmap for Outlook and its future within the scaffolding of the evolving Microsoft 365 productivity suite. 
  • Exchange Online Transport – New Email Management, Optics, and End-user Experiences – The Exchange Online Transport team don’t just do plumbing, oh no. They see it as their mission to make sure emails arrive on time, get where they’re supposed to be going and do so with style. They have been busy the last year building some very cool features to turn sending and receiving email from mundane to joyful.
  • Introducing the new Outlook for Mac – Last year, in November we launched a preview of the new Outlook for Mac for our Insiders users – with a brand new user experience and rebuilt on Microsoft sync technology. Since then we have been hard at work adding an incredible number of new features and experiences. Come learn about all the new capabilities that makes this the best mail and calendar application on the Mac platform.
  • Microsoft Bookings – Our Vision – Learn about our vision for Bookings as your smart scheduling tool. We’ll discuss how Bookings can be used to meet a variety of your organization’s scheduling needs, and also give you a glimpse into our future roadmap and key scenarios.

Technical Deep Dives or Walk-throughs

  • Outlook Calendar: Fundamentals and Collaboration – We know that features must work flawlessly, and that you want to be able to use any Outlook client to accomplish your time management needs. This sessions updates you on these “fundamental” investments so that your users have less issues, more consistency, and love using the features that Outlook offers them.
  • Exchange Online Transport – Email Security Updates – The Exchange Online Transport team don’t just do plumbing, or delivering email with style, oh no. They do it all while ensuring the security of the data they send and receive is second to none. Come and hear about the latest updates to Exchange Online transport designed to ensure security and integrity of your mission critical communications.
  • Outlook and its place in your organization’s mobile productivity strategy – Delegate and shared mailboxes. Check. Sensitivity labeling. Check. Up Next, dark mode and more. Check. What’s next?  Split screens, drag and drop and connected experiences: learn about the innovation in Outlook mobile designed to keep you organized, connected and prepared through out your day asked for by our leading Enterprise customers.  
  • Deploying and Administering Microsoft Bookings – Take a deeper look under the hood of Microsoft Bookings. Learn more about what happens behind the scenes when a Bookings calendar is created, how Bookings interfaces with Exchange and Outlook, and best practices in managing its usage across your organization.
  • The new Outlook for Mac – Under the Hood – Come learn about the  internals of the new Outlook for Mac and some best practices on how to deploy it within your organization. We will go over all nuts and bolts such as how the Microsoft sync technology works, various account types we support, authentication models, deployment configurations that you can deploy that best suit your needs and much more. 
  • Delivering a better, more innovative Outlook faster than ever – Understand how the common architecture and embedded web experiences will change the face of Outlook, and it’s already started
  • Voice and more AI assistance in Outlook – From neural network voice readouts to voice commanding  —  Explore and see demos of AI and Cortana capabilities built into Outlook that help take the load off your workforce for optimal personal organization and time management.
  • What’s new in Outlook on the Web – Outlook on the web is one of the first apps where we ship new and awesome stuff, and this year will be no different! Come join us on a session so we can show you all that is new, we have AI, Search, and more!
  • What’s new in Outlook on mobile browser – Remember the update we did to Outlook on a desktop browser? We are doing the same to Outlook in a mobile browser! Come join us as we share all our updates and new features.
  • Sorting out your Outlook contacts and connections – Outlook is enhancing the way you manage contacts on your mobile device with new sorting and filtering options, support for contact subfolders and a performance updates you’ll love. No more duplicates! Tune in to learn about these new updates and get a preview for what is next to come.

Learning Path – Mailbox Protection with Microsoft 365

This particular set of content is important and we’ll have more on this subject in the coming months, but the high level is this: How can you be sure we look after and protect your email and calendar data from end to end? What are all the things we do to make sure that your data is protected and privacy ensured from the device in your hand or on your desk to the bits on a disk in one of our datacenters.

This collection of recordings help explain what we do, how it works, and what it means, and we really hope you find these recordings helpful and informative. You’ll recognize the speakers as experts in their field.

Learning Path – Setting Up for Success With Exchange Online

This next set of material is something we probably wouldn’t have been able to do at Ignite this year were it a physical in-person event. Why? Because those kind of events we all fondly remember (remember the food? How can we ever forget the catering…) were always limited in terms of rooms, speakers and sessions. With an all-digital event, we can do whatever we want! Well, sort of. But in this case, we did exactly what we wanted to do – give you high quality content from the people that know it inside out.

The people presenting these sessions all work in Microsoft’s support or field organizations. Unlike our engineering and marketing teams they work with real customers day after day, helping solve issues and problems, helping customers get our software deployed and so on.

Engineering teams know how they designed something to work. Marketing knows what engineering told them about how it should work. The presenters of these sessions know how it actually works.

So, for some real world, hard-earned advice about migration from on-prem to the cloud, take a look at these recordings. You can consume them in any order, pick and choose what you want to see, or sit back and watch them as a collective playlist.

  • Establishing Exchange Hybrid Mailflow – How to plan for and enable Hybrid. How to get SMTP mail to flow despite your overly complicated existing config.
  • Plan and Run the Exchange Hybrid Configuration Wizard – This session covers the basics of why and how you need to run the HCW
  • Configuring Exchange Hybrid Modern Auth – Securing your on prem Exchange Environment with modern authentication when enabling HMA.  Learn how Conditional Access can be leveraged and how to lock down legacy auth and what to expect when using Outlook Mobile with HMA.
  • Migrating mailboxes to Exchange Online – Lessons learned from the trenches of Support of how to perform Hybrid Mailbox migrations to Exchange Online with the best chance of success and the least amount of pain involved. We will also discuss the basics of how moves really work and go over common errors that are seen (and how to avoid them!).
  • Gliding your Exchange Public Folders to the cloud – The session highlights best practices to be followed to ensure your public folder migration to Exchange Online is quick and trouble free.
  • Solving Exchange Client Connectivity Conundrums – Client connectivity cases can often be very complex. From ActiveSync to Web Services there’s often confusion on where to start troubleshooting, what tools to use, and how to connect the dots.  This session will use common issues to illustrate how a Microsoft engineer “follows the data” to drive case resolution.
  • Connecting Exchange Hybrid and Teams – How to enable Teams for your Org even though your mailboxes are still on-prem.
  • Managing Exchange DL’s in a Hybrid Org – Common issue – how do you manage DL’s when users are split between on-prem and EXO – here’s how.
  • Decommissioning On-Premises Exchange Servers – So you’ve moved all or most of your mailboxes to Exchange Online. You’ve been tasked with reducing or eliminating the on-prem footprint. How can we do this without causing availability issues or a support ticket? We’ll cover some gotchas we’ve helped our customer with so you’ll avoid the same pitfalls. We’ll review the process for the main portions of exchange, such as; client access, transport, and mailbox components.
  • Troubleshooting Exchange Hybrid – Tips and Tricks for bumps you might hit along the way.

Wrap Up

We hope you agree, that’s a lot of content. We know, as we spent a lot of time making it the last month or two and we really hope you enjoy and learn from it.

We always love to hear your feedback, but unlike physical events you can’t just come down to the booth after a session and talk to the speaker or the team. The best place to leave feedback or ask question will be in the Tech Community, so please interact there with us, or leave comments here on the blog.

Speaking of Tech Community, we’ve arranged a post-event Ask Me Anything session so you can ask us questions! The AMA will take place on October 8th from 9:00 – 10:00am PST in the Exchange AMA  space in the Exchange Community. We’ll remind you all nearer the time, but if you want to pop that into the old calendar now, that would be splendid.

Greg Taylor

Director of Product Marketing – Exchange Server and Online

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.