Experiencing Issues in Azure portal for Log Analytics and Service Map – 03/31 – Resolved

by | Apr 6, 2021 | Technology | 0 comments

This article is contributed. See the original author and article here.

Final Update: Wednesday, 31 March 2021 07:37 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 03/31, 07:30 UTC. Our logs show the incident started on 03/31, 04:44 UTC and that during the 2 hours 46 minutes that it took to resolve the issue some customers experienced data access issues, missed or delayed Log Search Alerts, service unavailable and/or experienced difficulties accessing data in Service Map for resources hosted in West Central US region.
  • Root Cause: The failure was due to an outage in one of the dependent service.
  • Incident Timeline: 2 Hours & 46 minutes – 03/31, 04:44 UTC through 03/31, 07:30 UTC
We understand that customers rely on Application Insights and Azure Log Analytics as critical services and apologize for any impact this incident caused.

-Harshita
Initial Update: Wednesday, 31 March 2021 07:18 UTC

We are aware of issues within Log Analytics and Service Map and are actively investigating. Some customers may have experienced data access issues, missed or delayed Log Search Alerts, service unavailable and/or experienced difficulties accessing data in Service Map for resources hosted in West Central US region.
  • Work Around: None
  • Next Update: Before 03/31 11:30 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Harshita

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

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