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Final Update: Tuesday, 02 March 2021 11:41 UTC
We’ve confirmed that all systems are back to normal with no customer impact as of 03/02, 10:40 UTC. Our logs show the incident started on 03/02, 08:30 UTC and that during the 2 Hours & 10 minutes that it took to resolve the issue some customers may have experienced intermittent data latency, data access and incorrect alert activation in Japan East region.
-Vyom
We’ve confirmed that all systems are back to normal with no customer impact as of 03/02, 10:40 UTC. Our logs show the incident started on 03/02, 08:30 UTC and that during the 2 Hours & 10 minutes that it took to resolve the issue some customers may have experienced intermittent data latency, data access and incorrect alert activation in Japan East region.
- Root Cause: The failure was due to issue with one of our backend service which became unhealthy during the impacted window.
- Incident Timeline: 2 Hours & 10 minutes – 03/02, 08:30 UTC through 03/02, 10:40 UTC
-Vyom
Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.
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