Experiencing Data Access issue in Azure Portal for Availability Results in WUS-09/29- Resolved

by | Sep 29, 2020 | Azure, Technology, Uncategorized | 0 comments

This article is contributed. See the original author and article here.

Final Update: Tuesday, 29 September 2020 18:38 UTC

We’ve confirmed that all systems are back to normal with no customer impact as of 09/29, 18:20 UTC. Our logs show the incident started on 09/28, 21:45 UTC and that during the 20 hours 35 mins that it took to resolve the issue.

  • Root Cause: AAD outages
  • Incident Timeline: 20 Hours & 35 minutes – 09/28, 21:45 UTC through 09/29, 18:20 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Vincent

Initial Update: Tuesday, 29 September 2020 18:00 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience issues retrieving availability results in WUS Application Insights components.

  • Work Around: none
  • Next Update: Before 09/29 20:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Vincent

Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.

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