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Final Update: Monday, 17 August 2020 11:51 UTC
We’ve confirmed that all systems are back to normal with no customer impact as of 08/17, 11:15 UTC. Our logs show the incident started on 08/17, 07:50 UTC and that during the 3 hours and 25 minutes that it took to resolve the issue customers using Activity Log Alerts in Azure China experienced issues with delayed alerts up to 2 hours and 50 minutes. Alerts would have eventually fired.
- Root Cause: The failure was due to issues with one of the backend services.
- Incident Timeline: 3 Hours & 25 minutes – 08/17, 07:50 UTC through 08/17, 11:15 UTC
We understand that customers rely on Activity Log Alerts as a critical service and apologize for any impact this incident caused.
-Jayadev
Brought to you by Dr. Ware, Microsoft Office 365 Silver Partner, Charleston SC.
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